Contact Center Software with Call Disposition

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Genesys PureCloud   

74
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

PhoneBurner   

100
Power dialer & outbound call center software
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner
Power dialer & outbound call center software
PhoneBurner's Power Dialing platform helps inside sales teams reach 447% more contacts, increase live answers, manage/track leads, and streamline workflows. Read more about PhoneBurner

Pims Auto Dialer   

21
Predictive dialer software for enterprise call centers
The Pims Auto Dialer is a full service call center suite with inbound, outbound and broadcast dialing functions. Read more about Pims Auto Dialer
Predictive dialer software for enterprise call centers
The Pims Auto Dialer is a full service call center suite with inbound, outbound and broadcast dialing functions. Read more about Pims Auto Dialer

Fenero   

20
Cloud-based contact center software
Fenero is a cloud-based contact center solution for phone, email & live chat, with call & screen recording, IVR, call & email routing, dynamic scripting & more. Read more about Fenero
Cloud-based contact center software
Fenero is a cloud-based contact center solution for phone, email & live chat, with call & screen recording, IVR, call & email routing, dynamic scripting & more. Read more about Fenero

ChaseData   

123
Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData
Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData

XenCALL   

12
Predictive dialer CRM with VoIP for call centers.
XenCALL is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team. Read more about XenCALL
Predictive dialer CRM with VoIP for call centers.
XenCALL is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team. Read more about XenCALL

CloudTalk   

4
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk

InGenius   

1
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Call center CRM-integrated software
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius

Convoso   

13
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!

VICIdial   

214
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial

Ytel Platform   

21
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform

PhoneCall   

6
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall
Scalable cloud contact center for telemarketing needs
PhoneCall is a scalable, fully managed contact center solution offering contact management, call flows & predictive dialing for telemarketing & lead generation. Read more about PhoneCall

CallTools  

70
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools
All-in-one predictive dialer & inbound call center solution
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill based routing, & more. Read more about CallTools

Bright Pattern  

73
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
Omnichannel cloud call center software
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern

XCALLY  

60
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY
Omnichannel contact center management
XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers. Read more about XCALLY

CallFire  

19
Telephony and call center app
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire
Telephony and call center app
CallFire combines text messaging, call tracking, voice broadcast, and IVR, with a cloud call center. Read more about CallFire

SpitFire  

19
Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire
Web-based predictive dialer software for call centers
SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns. Read more about SpitFire

TCN  

9
Cloud-based call center solution
TCN's unrivaled productivity with omni-channel reach. From inbound, outbound, and blended call flows TCN connects you with your customers like never before. Read more about TCN
Cloud-based call center solution
TCN's unrivaled productivity with omni-channel reach. From inbound, outbound, and blended call flows TCN connects you with your customers like never before. Read more about TCN

Focus Contact Center  

4
Call & Contact Center Software Focus Contact Center
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center
Call & Contact Center Software Focus Contact Center
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center

Nectar Desk  

3
Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk
Call center software in the cloud
Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more. Read more about Nectar Desk

CallBlitzer  

3
Voice broadcasting platform for political campaigns & more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible. Read more about CallBlitzer
Voice broadcasting platform for political campaigns & more
CallBlitzer is a voice broadcasting platform with built-in dialer system that enables political campaigners to efficiently reach as many voters as possible. Read more about CallBlitzer

Smart Queue by AVOXI  

1
Virtual contact center software
Virtual call center solution built on open-source technology to help increase productivity, designed for all unique business requirements. Read more about Smart Queue by AVOXI
Virtual contact center software
Virtual call center solution built on open-source technology to help increase productivity, designed for all unique business requirements. Read more about Smart Queue by AVOXI
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