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Aircall   

129
Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall

CloudTalk   

5
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk

LiveAgent   

682
Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent

VICIdial   

215
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial

Zendesk   

2,060
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Bitrix24   

340
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24
Free collaboration, communication & management tool suite
Bitrix24 is an online -or self-hosted- business collaboration platform providing CRM, document management, tasking, time management, & project management tools. Read more about Bitrix24

Shelf  

44
Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf
Knowing Made Easy
Shelf is an Intelligent knowledge management platform for contact centers and help desks that makes finding, maintaining and updating critical knowledge easy. Read more about Shelf

Snapforce  

13
CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce
CRM, call center and telephony software
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports. Read more about Snapforce

TCN  

9
Cloud-based call center solution
TCN's unrivaled productivity with omni-channel reach. From inbound, outbound, and blended call flows TCN connects you with your customers like never before. Read more about TCN
Cloud-based call center solution
TCN's unrivaled productivity with omni-channel reach. From inbound, outbound, and blended call flows TCN connects you with your customers like never before. Read more about TCN

SmartSupport  

12
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Read more about SmartSupport Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!
Internal & external knowledge base and forum management platform
SmartSupport is a knowledge management platform that combines knowledge base, community forums, and help desk capabilities. By reducing in-bound customer support request and improving customer satisfaction, SmartSupport helps you save time and money. Read more about SmartSupport Add a powerful, searchable knowledge base and forum environment to your website in minutes. Give you customers and agents access to information from anywhere at any time. Features: powerful search engine, internal/external kb moderator tools, workflows, ticketing, alerts, troubleshooting guides, custom forms, real-time editor, user permissions, article templates and snippets, customizable themes, statistics and advanced reporting, drafts and auto-saving, and more. SmartSupport is a powerful, yet simple way to manage your support content!

Dezide  

4
Interactive Troubleshooting Guides
A technical interactive troubleshooting guide platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit, transfers skills and reduce training time of new employees. Read more about Dezide
Interactive Troubleshooting Guides
A technical interactive troubleshooting guide platform that transforms how companies reduce troubleshooting time, fixes issues on the first visit, transfers skills and reduce training time of new employees. Read more about Dezide
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