Contact Center Software with Customer Database

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
29 apps

Salesforce Service Cloud   

445
Customer Service & Field Service Management Solutions
Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce. Read more about Salesforce Service Cloud
Visit WebsiteAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce. Read more about Salesforce Service Cloud
Visit WebsiteCompare

Adversus   

18
Cloud-based dialer & CRM solution
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus
Visit WebsiteAdd to compareCompareRemove app
Cloud-based dialer & CRM solution
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus
Visit WebsiteCompare

Zendesk   

2,393
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

ChaseData   

133
Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData
Visit WebsiteAdd to compareCompareRemove app
Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData
Visit WebsiteCompare

Convoso   

14
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
Visit WebsiteAdd to compareCompareRemove app
Convert more leads in less time!
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results. Read more about Convoso Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
Visit WebsiteCompare

Genesys Cloud   

101
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteCompare

uContact   

26
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
Visit WebsiteAdd to compareCompareRemove app
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
Visit WebsiteCompare

User.com   

25
The engine of growth. An all in one solution for user data.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Visit WebsiteAdd to compareCompareRemove app
The engine of growth. An all in one solution for user data.
User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Visit WebsiteCompare

Ricochet360   

21
Sales is a contact sport. Our Auto Dialer connects you 1st!
Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM. Read more about Ricochet360
Visit WebsiteAdd to compareCompareRemove app
Sales is a contact sport. Our Auto Dialer connects you 1st!
Our products include: Cloud Phone System, Progressive Dialer, CRM & Lead Management, Marketing Automation, and Mobile CRM. Read more about Ricochet360
Visit WebsiteCompare

Voiso   

0
Call center software for outbound sales & BPO teams
Voiso is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer service and business process outsourcing (BPO) operations. Read more about Voiso
Visit WebsiteAdd to compareCompareRemove app
Call center software for outbound sales & BPO teams
Voiso is a call center software that lets businesses utilize call workflows and smart dialers to handle outbound sales, customer service and business process outsourcing (BPO) operations. Read more about Voiso
Visit WebsiteCompare

Gladly   

1
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
Visit WebsiteAdd to compareCompareRemove app
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
Visit WebsiteCompare

LiveAgent   

935
Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
Visit WebsiteCompare

VICIdial  

245
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
Learn moreAdd to compareCompareRemove app
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
Learn moreCompare

Quiq Messaging  

34
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging
Learn moreAdd to compareCompareRemove app
Business messaging solution - SMS, FB Messenger, Kik, & Chat
Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat. Read more about Quiq Messaging
Learn moreCompare

3CLogic  

48
Cloud Call Center Solutions
3CLogic is a complete cloud contact center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers. Read more about 3CLogic
Learn moreAdd to compareCompareRemove app
Cloud Call Center Solutions
3CLogic is a complete cloud contact center platform, hosted on Amazon Web Services, with deployments across four continents for a growing list of Global 2000 and enterprise customers. Read more about 3CLogic
Learn moreCompare

Aloware  

21
so much more than just a sales dialer
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers. Read more about Aloware
Learn moreAdd to compareCompareRemove app
so much more than just a sales dialer
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers. Read more about Aloware
Learn moreCompare

Vocalcom  

15
Omnichannel Cloud Contact Center Solutions
Vocalcom's award-winning contact center platform enables businesses to drive a more effective sales team and create effortless omnichannel customer experiences. Read more about Vocalcom
Learn moreAdd to compareCompareRemove app
Omnichannel Cloud Contact Center Solutions
Vocalcom's award-winning contact center platform enables businesses to drive a more effective sales team and create effortless omnichannel customer experiences. Read more about Vocalcom
Learn moreCompare

InfoServ  

12
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
Learn moreAdd to compareCompareRemove app
Integrated Call Center, Help Desk, and CRM software system
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization. Read more about InfoServ
Learn moreCompare

Oracle RightNow Contact Center Experience  

20
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
Learn moreAdd to compareCompareRemove app
Multi-channel contact center
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle RightNow Contact Center Experience
Learn moreCompare

Ytel Platform  

25
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
Learn moreAdd to compareCompareRemove app
Awarded Outbound Contact Center Software (24/7 U.S. Support)
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads. Read more about Ytel Platform
Learn moreCompare

Focus Contact Center  

4
Call & Contact Center Software Focus Contact Center
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center
Learn moreAdd to compareCompareRemove app
Call & Contact Center Software Focus Contact Center
Focus Contact Center is a cloud-based multichannel call center solution offering phone, chat, email, and SMS integration, call recording and live monitoring. Read more about Focus Contact Center
Learn moreCompare

LeadDesk  

4
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
Learn moreAdd to compareCompareRemove app
Contact center for high volume sales and customer service
LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution. Read more about LeadDesk
Learn moreCompare

Xperience  

1
Cloud-based contact center solution
Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers. Read more about Xperience
Learn moreAdd to compareCompareRemove app
Cloud-based contact center solution
Altitude Xperience is a cloud-based contact center solution that provides real-time​ analytics support to campaign managers. Read more about Xperience
Learn moreCompare

LiveOps  

1
Cloud Contact Center | On-Demand Customer Service and Support Solutions
Voice, email, chat, SMS, Facebook and Twitter -- we support them all along with an integrated customer interaction database. Only LiveOps lets your business rapidly deploy an always-on, highly secure, true multi-tenant and instantly scalable contact center solution using a pay-as-you-go model. Read more about LiveOps Our easy-to-use interface means no more requests to IT. You can easily add agents, customize reports and design IVRs. Even the updates happen automatically and with no downtime. Accelerate your cloud contact center implementation, maximizing business value while minimizing risks. Our comprehensive portfolio of services & support offers unparalleled levels of expertise and experience to fully harness the power of LiveOps Platform and LiveOps Applications to support your core needs.
Learn moreAdd to compareCompareRemove app
Cloud Contact Center | On-Demand Customer Service and Support Solutions
Voice, email, chat, SMS, Facebook and Twitter -- we support them all along with an integrated customer interaction database. Only LiveOps lets your business rapidly deploy an always-on, highly secure, true multi-tenant and instantly scalable contact center solution using a pay-as-you-go model. Read more about LiveOps Our easy-to-use interface means no more requests to IT. You can easily add agents, customize reports and design IVRs. Even the updates happen automatically and with no downtime. Accelerate your cloud contact center implementation, maximizing business value while minimizing risks. Our comprehensive portfolio of services & support offers unparalleled levels of expertise and experience to fully harness the power of LiveOps Platform and LiveOps Applications to support your core needs.
Learn moreCompare

CommBox  

0
Cloud-based contact center and customer service solution
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
Learn moreAdd to compareCompareRemove app
Cloud-based contact center and customer service solution
CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients. Read more about CommBox
Learn moreCompare
Filter by
Customer rating