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68 apps

Salesforce Service Cloud   

440
Customer Service & Field Service Management Solutions
Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Increase agent productivity and improve customer satisfaction with the world’s #1 customer support application, Service Cloud Lightning from Salesforce. Read more about Salesforce Service Cloud
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Genesys Cloud   

99
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Talkdesk   

576
The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
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The world's leading cloud-based contact center software.
Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. Read more about Talkdesk
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Adversus   

18
Cloud-based dialer & CRM solution
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus
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Cloud-based dialer & CRM solution
Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus
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ChaseData   

133
Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData
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Cloud-based call center solution for SMBs
Our predictive dialer solutions mean more outbound calls, more answers, more efficient dialing and information gathering, and more contacts. Read more about ChaseData
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XenCALL   

16
Predictive dialer and CRM for call centers.
Xencall is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team. Read more about XenCALL
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Predictive dialer and CRM for call centers.
Xencall is a predictive dialer software for contact centers, with a CRM, call distribution, blended inbound/outbound and a live floor map of your sales team. Read more about XenCALL
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Balto   

3
Call center phone coaching for sales & customer service reps
Balto understands phone conversations and automatically tells reps what to say, live on each call. Read more about Balto
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Call center phone coaching for sales & customer service reps
Balto understands phone conversations and automatically tells reps what to say, live on each call. Read more about Balto
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VCC Live   

26
All-in-one Cloud Contact Center Software
Cloud-based contact center software with management and operator features incorporated as well as data security and analytical report. Read more about VCC Live
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All-in-one Cloud Contact Center Software
Cloud-based contact center software with management and operator features incorporated as well as data security and analytical report. Read more about VCC Live
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CloudTalk   

133
Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes. Read more about CloudTalk
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uContact   

25
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
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Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care. Read more about uContact
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XCALLY   

77
Omnichannel contact center management
XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM. Read more about XCALLY
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Omnichannel contact center management
XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM. Read more about XCALLY
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CallShaper   

14
Call center software for managing inbound and outbound calls
Auto Dialer Blended Call Center CRM Call Logging Campaign Specific Caller ID Inbound Call Center Interactive Voice Response (IVR) Knowledge Base Manual Dialer Outbound Call Center Preview Dialer Progressive Dialer Quality Management Queue Management… Read more about CallShaper
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Call center software for managing inbound and outbound calls
Auto Dialer Blended Call Center CRM Call Logging Campaign Specific Caller ID Inbound Call Center Interactive Voice Response (IVR) Knowledge Base Manual Dialer Outbound Call Center Preview Dialer Progressive Dialer Quality Management Queue Management… Read more about CallShaper
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Scorebuddy   

37
QA Software for scoring (Calls/email/chat/social)
Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available. Read more about Scorebuddy The cloud based software has a 30-day FREE trial.
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QA Software for scoring (Calls/email/chat/social)
Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available. Read more about Scorebuddy The cloud based software has a 30-day FREE trial.
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Agara   

0
Conversational AI platform for customer service
Agara is a cloud-based software designed to help businesses in eCommerce, insurance, telecom, and other industries leverage artificial intelligence (AI)-enabled voice bots to manage client interactions. Virtual agents can identify customer intent and automatically provide suggestions for queries. Read more about Agara
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Conversational AI platform for customer service
Agara is a cloud-based software designed to help businesses in eCommerce, insurance, telecom, and other industries leverage artificial intelligence (AI)-enabled voice bots to manage client interactions. Virtual agents can identify customer intent and automatically provide suggestions for queries. Read more about Agara
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Zendesk   

2,371
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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VICIdial   

244
Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
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Open source call center software with predictive dialer
Multi-channel Contact center with Chat, Email, CRM and inbound/outbound call handling. Read more about VICIdial
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Aircall   

155
Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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Phone system for support and sales teams
Scale your contact center, integrate it to your business tools and enrich your interactions with insightful data. Aircall, your call center re-invented. Read more about Aircall
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LiveAgent   

913
Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Contact Center software! Read more about LiveAgent
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Agile CRM   

389
Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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Sales and marketing CRM for growing businesses
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey. Read more about Agile CRM
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PhoneBurner   

128
Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
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Power dialer & outbound sales acceleration software for SMBs
PhoneBurner is an OUTBOUND CALL CENTER platform and power dialer. Try us FREE without a credit card, and reach 4x more contacts with nothing to install. Read more about PhoneBurner
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NUACOM  

29
All-in-one Cloud Phone System for SMBs
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
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All-in-one Cloud Phone System for SMBs
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM
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Ameyo  

25
All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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All-in-one Contact Center Software
An all-in-one customer interaction suite powering over a billion interactions worldwide. Read more about Ameyo
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contactSPACE  

10
Intuitive cloud contact center software solution
contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes. Read more about contactSPACE
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Intuitive cloud contact center software solution
contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes. Read more about contactSPACE
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Servetel  

1
Communication management solution
Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel
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Communication management solution
Servetel is a communication management solution designed to help businesses connect and communicate with customers via calls and custom messages. The platform comes with a call management module, which lets organizations transfer calls to executives based on rosters, availability and shift timings. Read more about Servetel
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Zoho Desk  

1,607
Cloud-based help desk platform
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
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