CRM Software in Asia

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Salesforce Sales Cloud   

10,394
Cloud-based CRM & Sales Automation
Available in Asia supporting English and 6 other languages. Learn more
Cloud-based CRM & Sales Automation
Available in Asia supporting English and 6 other languages. Learn more

amoCRM   

133
Lead & Sales Management for SMBs
Available in Asia supporting English and 2 other languages. Learn more
Lead & Sales Management for SMBs
Available in Asia supporting English and 2 other languages. Learn more

Zaius   

22
B2C CRM
Available in Asia supporting English language. Learn more
B2C CRM
Available in Asia supporting English language. Learn more

Zoho CRM   

2,415
CRM software that helps you sell smarter, better, faster.
Available in Asia supporting English, Korean and 17 other languages. Learn more
CRM software that helps you sell smarter, better, faster.
Available in Asia supporting English and 17 other languages. Learn more

GreenRope   

130
Complete CRM for sales, marketing, and operations
Available in Asia supporting English, Korean, Thai and 20 other languages. Learn more
Complete CRM for sales, marketing, and operations
Available in Asia supporting English and 20 other languages. Learn more

Insightly   

402
The CRM For What You Value Most - Life. Time. Customers.
Available in Asia supporting English and 3 other languages. Learn more
The CRM For What You Value Most - Life. Time. Customers.
Available in Asia supporting English and 3 other languages. Learn more

Pipedrive   

1,856
CRM built by salespeople, for salespeople
Available in Asia supporting English, Korean and 12 other languages. Learn more
CRM built by salespeople, for salespeople
Available in Asia supporting English and 12 other languages. Learn more

Copper   

331
(formerly ProsperWorks) The only CRM recommended for Google
Available in Asia supporting English language. Learn more

monday.com   

1,605
Project Management Made Easy
Available in Asia supporting English language. Learn more
Project Management Made Easy
Available in Asia supporting English language. Learn more

HubSpot CRM   

1,725
Everything you need to sell in one integrated suite
Available in Asia supporting English and 5 other languages. Learn more
Everything you need to sell in one integrated suite
Available in Asia supporting English and 5 other languages. Learn more

Kintone   

46
Agile, No-code Business Application Platform
Available in Asia supporting English language. Learn more
Agile, No-code Business Application Platform
Available in Asia supporting English language. Learn more

NetSuite CRM+   

165
Grow Your Company in the Cloud with NetSuite CRM
Available in Asia supporting English, Korean, Indonesian, Taiwanese, Thai and 11 other languages. Learn more
Grow Your Company in the Cloud with NetSuite CRM
Available in Asia supporting English and 11 other languages. Learn more

Salesmate   

44
CRM, sales management, automation & acceleration software
Available in Asia supporting English language. Learn more

Freshsales   

330
The CRM for high-velocity sales teams
Available in Asia supporting English language. Learn more
The CRM for high-velocity sales teams
Available in Asia supporting English language. Learn more

ActiveCampaign   

277
Email Marketing + Marketing Automation + CRM/Sales Automation
Available in Asia supporting English, Indonesian and 10 other languages. Learn more
Email Marketing + Marketing Automation + CRM/Sales Automation
Available in Asia supporting English and 10 other languages. Learn more

bpm'online CRM   

77
Boost marketing, sales and service performance!
Available in Asia supporting English and 7 other languages. Learn more
Boost marketing, sales and service performance!
Available in Asia supporting English and 7 other languages. Learn more

Virtuagym   

60
All-in-One Club Management Software
Available in Asia supporting English and 9 other languages. Learn more
All-in-One Club Management Software
Available in Asia supporting English and 9 other languages. Learn more

Capsule   

76
Take care of your customers and sales opportunities
Available in Asia supporting English language. Learn more
Take care of your customers and sales opportunities
Available in Asia supporting English language. Learn more

TeamGram   

30
All-in-one CRM & collaboration tool for SMBs
Available in Asia supporting English and 2 other languages. Learn more
All-in-one CRM & collaboration tool for SMBs
Available in Asia supporting English and 2 other languages. Learn more

Scoro   

131
Comprehensive business management software.
Available in Asia supporting English language. Learn more
Comprehensive business management software.
Available in Asia supporting English language. Learn more

vCita Business App   

134
Own your time. Master your business.
Available in Asia supporting English and 8 other languages. Learn more
Own your time. Master your business.
Available in Asia supporting English and 8 other languages. Learn more

Airtable   

568
Cloud-based organization & collaboration tool
Available in Asia supporting English language. Learn more
Cloud-based organization & collaboration tool
Available in Asia supporting English language. Learn more

ManageEngine SupportCenter Plus   

8
Web based customer support
Available in Asia supporting English and 11 other languages. Learn more
Web based customer support
Available in Asia supporting English and 11 other languages. Learn more

LeadMaster   

33
CRM & Lead Management Solution
Available in Asia supporting English and 2 other languages. Learn more
CRM & Lead Management Solution
Available in Asia supporting English and 2 other languages. Learn more

VeryConnect   

18
Quality Membership Software
Available in Asia supporting English and 8 other languages. Learn more
Quality Membership Software
Available in Asia supporting English and 8 other languages. Learn more
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Minimum rating

CRM Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 CRM apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
75
75
Reviews 20/20
Integrations 20/20
Mobile 16/20
Functionality 19/20
Security -/20
70
70
Reviews 17/20
Integrations 17/20
Mobile 18/20
Functionality 18/20
Security -/20
69
69
Reviews 12/20
Integrations 13/20
Mobile 13/20
Functionality 16/20
Security 15/20
66
66
Reviews 11/20
Integrations 12/20
Mobile 13/20
Functionality 15/20
Security 15/20
66
66
Reviews 17/20
Integrations 17/20
Mobile 14/20
Functionality 18/20
Security -/20
64
64
Reviews 10/20
Integrations 16/20
Mobile 14/20
Functionality 10/20
Security 14/20
62
62
Reviews 16/20
Integrations 16/20
Mobile 14/20
Functionality 16/20
Security -/20
61
61
Reviews 17/20
Integrations 16/20
Mobile 13/20
Functionality 15/20
Security -/20
60
60
Reviews 17/20
Integrations 12/20
Mobile 13/20
Functionality 18/20
Security -/20
58
58
Reviews 8/20
Integrations 6/20
Mobile 16/20
Functionality 13/20
Security 15/20
58
58
Reviews 15/20
Integrations 16/20
Mobile 13/20
Functionality 14/20
Security -/20
57
57
Reviews 9/20
Integrations 10/20
Mobile 14/20
Functionality 10/20
Security 14/20
57
57
Reviews 11/20
Integrations 12/20
Mobile 15/20
Functionality 12/20
Security 7/20
56
56
Reviews 12/20
Integrations 4/20
Mobile 13/20
Functionality 14/20
Security 13/20
56
56
Reviews 13/20
Integrations 16/20
Mobile 13/20
Functionality 14/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.