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Customer Communications Management Software with Event Triggered Actions

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based customer service and contact center software. It helps businesses manage all customer interactions in one centralized platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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ReviewInc logo
4.8
(25)

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support.

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Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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Keap logo
4.1
(1.2K)

An all-in-one CRM, sales and marketing automation software

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Step up to all-in-one sales & marketing software designed for entrepreneurs, startups and larger teams. Our platform organizes your customer information and daily work in one place so you have more time to focus on growing your business and delivering great service.

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Bigin by Zoho CRM logo
4.7
(400)

Pipeline-centric CRM system for small businesses

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Bigin is a pipeline-centric customer relationship management software designed to help small businesses manage sales pipelines, schedule follow-ups, and update customer records.

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Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

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Manage customer communication using Smartsupp's video recordings, conversations tagging, and other conversation management assets. Smartsupp is the only vendor on the market to provide video recordings, which allow businesses to see each step of every visitor's buyer journey on their website.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 12 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place.

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Thryv logo
4.2
(495)

All-in-one management software built for small business

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Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is a customer ops & communication platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Help Scout logo
4.6
(207)

Deliver world-class support from one easy-to-use platform.

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Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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Preferred Patron Loyalty logo
4.9
(98)

Loyalty marketing and gift card management

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Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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ClientPoint logo
4.6
(154)

Cloud-based proposal presentation and tracking software

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ClientPoint is a web-based proposal management solution for sales & marketing teams to create customized proposals for sharing with their clients

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ZoomInfo SalesOS logo
4.2
(281)

Lead generation and buyer intent data for B2B organizations

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ZoomInfo powered by DiscoverOrg is a cloud-based lead generation platform for B2B organizations. It uses buyer intent data to help sales and marketing teams prioritize prospects. Intent insights are provided for online research activities, organizational changes, funding announcements, and more.

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Jobin.cloud logo
4.7
(118)

All-In-One tool to Find and Engage People

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Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

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Kommo logo
4.4
(157)

Messenger-based sales tool for SMBs and entrepreneurs

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Communicate with customers in a flash with Kommo’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs.

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11Sight logo
4.7
(82)

The shortest path to revenue.

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#1 Inbound Video Call Platform for Revenue Teams.

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OneSignal logo
4.7
(89)

Maximize Engagement. Minimize churn.

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OneSignal is a customer engagement platform that powers mobile push, web push, email, SMS, and in-app messages for developers and marketers. Designed to empower seamless communication, OneSignal offers tools such as customer journeys, A/B testing, analytics, personalization, segmentation, and more.

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BombBomb logo
4.4
(127)

Video messaging tool for more clear, effective communication

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Record, share, and track video messages to anyone, from anywhere, so you can communicate more effectively and efficiently. Get better engagement with your messaging so you can start more conversations, convert more leads, and increase your customer's success.

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