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Customer Communications Management Software with Performance Management

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Pipedrive logo
4.5
(2.9K)

CRM built by salespeople, for salespeople

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Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a web-based customer service and contact center software. It helps businesses manage all customer interactions in one centralized platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk is a web-based customer communication management application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Nextiva Contact Center logo
4.4
(99)

Omni-Channel Customer Relationship Management.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 FREE CRM, customer communication and helpdesk. Cloud, mobile, open source. Used by 12 million businesses. Get your free multichannel contact center today and manage email, phone calls, live chat, messengers and social network customer requests in one place.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is a customer ops & communication platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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ClientPoint logo
4.6
(154)

Cloud-based proposal presentation and tracking software

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ClientPoint is a web-based proposal management solution for sales & marketing teams to create customized proposals for sharing with their clients

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Kommo logo
4.4
(157)

Messenger-based sales tool for SMBs and entrepreneurs

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Communicate with customers in a flash with Kommo’s one-click calling, full email sync, social media and messenger integrations. Built for SMBs and entrepreneurs.

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BombBomb logo
4.4
(127)

Video messaging tool for more clear, effective communication

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Record, share, and track video messages to anyone, from anywhere, so you can communicate more effectively and efficiently. Get better engagement with your messaging so you can start more conversations, convert more leads, and increase your customer's success.

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ServiceNow Customer Service Management logo
4.3
(145)

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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JustCall logo
4.1
(172)

AI, but better

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JustCall is the smoothest and fastest solution to build smooth workflows for sales and support teams.

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FreeAgent CRM logo
4.7
(72)

Powerful, easy-to-use CRM your whole team will love.

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FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love.

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OnePageCRM logo
4.8
(61)

#1 Action-Focused CRM Software for Small Business

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OnePageCRM is a simple CRM with a unique action-focused approach to contact and sales management. You can use this software to add tasks/reminders next to every contact and receive automatic notifications when the task is due. This helps you grow your business every day step by step.

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Kustomer logo
4.6
(56)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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OneHash CRM logo
4.6
(53)

World's 1st FaaS(FOSS+SaaS)

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A customer, who is sometimes known as a client or purchaser is the one who receives goods, services, products from a seller for a monetary consideration. Every customer needs to be assigned a unique id. Customer name itself can be the id or you can set a naming series for ids to be generated.

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Smith.ai logo
4.8
(30)

Smith.ai Live Chat & AI Chatbot is the superior 24/7 service

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Support existing clients and new leads with questions when our live chat agents answer and triage support requests.

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RAYNET CRM logo
4.9
(27)

The most easy-to-use CRM solution.

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Simplify your CRM.

All contacts, deals, your calendar, your sales pipeline analysis –? all in one place.

Perfectly organized data that simplify your work and give you a thorough overview of your business.

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Quiq logo
4.6
(36)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Replyco logo
4.8
(19)

Win Back 50% of Time Lost Messaging Customers

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Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Simplifica+ logo
4.7
(20)

SaaS for efficient and self-service B2B processes

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Simplifica+ is a cloud-based platform that streamlines document access, automates processes, and revolutionizes B2B interactions.

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Reecall logo
4.8
(16)

Making every conversation a source of growth

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Customer service and inbound call automation with conversational AI and Intelligent Virtual Assistant.

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Heyday logo
4.6
(17)

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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