Customer Engagement Software 2019 - Best Application Comparison

bpm'online studio

Intelligent low-code and process management platform

Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio

Learn more Compare

bpm'online studio

75

Intelligent low-code and process management platform

Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio

Learn more Compare

Zendesk Chat

109

Live chat software for SMBs and Enterprises

Zendesk Chat helps thousands of businesses engage their customers online every day. You too can provide personalized support via Zendesk Chat. Read more about Zendesk Chat

Learn more Compare

Zendesk Chat

109

Live chat software for SMBs and Enterprises

Zendesk Chat helps thousands of businesses engage their customers online every day. You too can provide personalized support via Zendesk Chat. Read more about Zendesk Chat

Learn more Compare

ReviewTrackers

55

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers

Learn more Compare

ReviewTrackers

55

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers

Learn more Compare

Whatfix

57

Accelerate Digital Adoption

Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth. Read more about Whatfix

Learn more Compare

Whatfix

57

Accelerate Digital Adoption

Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth. Read more about Whatfix

Learn more Compare

Mixpanel

63

Most advanced analytics & engagement platform

Innovate faster with customer engagement analytics. Use Mixpanel's powerful customer analytics platform to analyze how and why users engage, convert, and retain across your your sites, apps, and smart devices. Then use that data to improve the customer experience and grow your business. Read more about Mixpanel

Learn more Compare

Mixpanel

63

Most advanced analytics & engagement platform

Innovate faster with customer engagement analytics. Use Mixpanel's powerful customer analytics platform to analyze how and why users engage, convert, and retain across your your sites, apps, and smart devices. Then use that data to improve the customer experience and grow your business. Read more about Mixpanel

Learn more Compare

Phone2Action

35

Communications platform for public affairs and advocacy

Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action

Learn more Compare

Phone2Action

35

Communications platform for public affairs and advocacy

Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action

Learn more Compare

SurveyMonkey CX

39

NPS solution for flexible data collection & analysis

SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX

Learn more Compare

SurveyMonkey CX

39

NPS solution for flexible data collection & analysis

SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX

Learn more Compare

Thought Industries

33

Powering the Business of Learning

Create custom online learning experiences to boost engagement and start clients on a path to success. Leverage interactive content, learning paths and more to ensure product adoption. The Thought Industries platform provides an end-to-end suite to engage customers across the entire lifecycle. Read more about Thought Industries

Learn more Compare

Thought Industries

33

Powering the Business of Learning

Create custom online learning experiences to boost engagement and start clients on a path to success. Leverage interactive content, learning paths and more to ensure product adoption. The Thought Industries platform provides an end-to-end suite to engage customers across the entire lifecycle. Read more about Thought Industries

Learn more Compare

Revetize

25

Business marketing software for small businesses

Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters. Read more about Revetize

Learn more Compare

Revetize

25

Business marketing software for small businesses

Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters. Read more about Revetize

Learn more Compare

Falcon.io

34

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

Learn more Compare

Falcon.io

34

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

Learn more Compare

Kangaroo

23

Customer loyalty, engagement & marketing platform

Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo

Learn more Compare

Kangaroo

23

Customer loyalty, engagement & marketing platform

Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo

Learn more Compare

Liveoak Technologies

33

We help you get virtual business done™

Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Read more about Liveoak Technologies

Learn more Compare

Liveoak Technologies

33

We help you get virtual business done™

Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Read more about Liveoak Technologies

Learn more Compare

elevio

26

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Learn more Compare

elevio

26

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Learn more Compare

Huddle

39

Secure document collaboration & project management

Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle

Learn more Compare

Huddle

39

Secure document collaboration & project management

Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle

Learn more Compare

LivePerson

33

Live Chat, Messaging and Bots Solution Provider

8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson

Learn more Compare

LivePerson

33

Live Chat, Messaging and Bots Solution Provider

8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson

Learn more Compare

WebEngage

21

WebEngage is a multi-channel B2C marketing automation cloud

WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage

Learn more Compare

WebEngage

21

WebEngage is a multi-channel B2C marketing automation cloud

WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage

Learn more Compare

Nickelled

14

Cloud-based customer engagement solution

Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled

Learn more Compare

Nickelled

14

Cloud-based customer engagement solution

Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled

Learn more Compare

Gainsight

24

Customer Success Platform

B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce customer churn, drive champion advocacy and most importantly deliver customer outcomes. Read more about Gainsight

Learn more Compare

Gainsight

24

Customer Success Platform

B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce customer churn, drive champion advocacy and most importantly deliver customer outcomes. Read more about Gainsight

Learn more Compare

CleverTap

15

Optimize Customer Experiences at Scale

Use the right channel, device and message - all at the right time to influence your customers better and reduce time-to-value and time to monetization. Read more about CleverTap

Learn more Compare

CleverTap

15

Optimize Customer Experiences at Scale

Use the right channel, device and message - all at the right time to influence your customers better and reduce time-to-value and time to monetization. Read more about CleverTap

Learn more Compare

Starred

15

Customer feedback solution

Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more. Read more about Starred

Learn more Compare

Starred

15

Customer feedback solution

Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more. Read more about Starred

Learn more Compare

Skilljar

14

LMS for Customer and Partner Training

Skilljar’s learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Read more about Skilljar

Learn more Compare

Skilljar

14

LMS for Customer and Partner Training

Skilljar’s learning management system (LMS) enables businesses to scale their customer and partner training programs. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations. Read more about Skilljar

Learn more Compare

MoEngage

15

Intelligent Customer Engagement

MoEngage is an intelligent marketing cloud that proactively engages users through the right channel, at the right time. Read more about MoEngage

Learn more Compare

MoEngage

15

Intelligent Customer Engagement

MoEngage is an intelligent marketing cloud that proactively engages users through the right channel, at the right time. Read more about MoEngage

Learn more Compare

REVE Chat

13

Multi Channel Live Chat Software for Website Engagement

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

Learn more Compare

REVE Chat

13

Multi Channel Live Chat Software for Website Engagement

REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

Learn more Compare

Disciple

8

Where communities thrive.

Our interactive software drive 16x more engagement than typically seen on branded social media pages. Read more about Disciple

Learn more Compare

Disciple

8

Where communities thrive.

Our interactive software drive 16x more engagement than typically seen on branded social media pages. Read more about Disciple

Learn more Compare

Story

19

Content marketing platform for businesses

Story is a cloud-based solution designed to help businesses manage workflows relating to marketing content across multiple digital platforms to drive customer engagement and ROI. It lets users deliver data-driven content to a targeted audience across leading social media channels. Read more about Story

Learn more Compare

Story

19

Content marketing platform for businesses

Story is a cloud-based solution designed to help businesses manage workflows relating to marketing content across multiple digital platforms to drive customer engagement and ROI. It lets users deliver data-driven content to a targeted audience across leading social media channels. Read more about Story

Learn more Compare

Related categories

Related links

Personalize your search in 2 clicks

Personalize your search in a few taps

Personalize your search in 2 clicks

Personalize your search in a few taps