Customer Engagement Software

Best Comparison List of Vendor Applications & Tools
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54 apps

Qualtrics   

282
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

SurveyMonkey CX   

34
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX

Mixpanel   

62
Most advanced analytics & engagement platform
Innovate faster with customer engagement analytics. Use Mixpanel's powerful customer analytics platform to analyze how and why users engage, convert, and retain across your your sites, apps, and smart devices. Then use that data to improve the customer experience and grow your business. Read more about Mixpanel
Most advanced analytics & engagement platform
Innovate faster with customer engagement analytics. Use Mixpanel's powerful customer analytics platform to analyze how and why users engage, convert, and retain across your your sites, apps, and smart devices. Then use that data to improve the customer experience and grow your business. Read more about Mixpanel

Zoho Desk   

1,555
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Sprout Social   

363
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audien… Read more about Sprout Socialce - turning social connections into loyal customers.
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their audien… Read more about Sprout Socialce - turning social connections into loyal customers.

Kangaroo   

23
Customer loyalty, engagement & marketing platform
Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: Advanced Promotional Engine, Auto-campaigns: Emails, SMS, Push; Custom white label app, Reporting, Social Media Referrals… Read more about Kangaroo
Customer loyalty, engagement & marketing platform
Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: Advanced Promotional Engine, Auto-campaigns: Emails, SMS, Push; Custom white label app, Reporting, Social Media Referrals… Read more about Kangaroo

Genesys PureCloud   

77
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Zoho CRM   

3,052
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media with Multichannel CRM. Read more about Zoho CRM
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media with Multichannel CRM. Read more about Zoho CRM

Aimtell   

7
Web push notifications for mobile & desktop
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell
Web push notifications for mobile & desktop
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell

bpm'online studio   

74
Intelligent low-code and process management platform
Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio
Intelligent low-code and process management platform
Bpm’online studio enterprise is an intelligent low-code and process management platform for medium and large organizations with out-of-the-box solutions and templates. Read more about bpm'online studio

CloudTalk   

29
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

Pipedrive   

2,046
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive

Falcon.io   

33
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

Huddle   

37
Secure document collaboration & project management
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Secure document collaboration & project management
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle

Zendesk   

2,098
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Preferrd   

1
Cloud-based reputation management for recruitment agencies
Preferrd is a reputation management platform providing cloud-based reviews management software for recruitment agencies, enabling recruiters to collect and analyze candidate and client reviews for building trust in services and increasing revenue, with optimized forms, rich snippets and SEO ratings… Read more about Preferrd
Cloud-based reputation management for recruitment agencies
Preferrd is a reputation management platform providing cloud-based reviews management software for recruitment agencies, enabling recruiters to collect and analyze candidate and client reviews for building trust in services and increasing revenue, with optimized forms, rich snippets and SEO ratings… Read more about Preferrd

Ebsta   

88
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta

amoCRM   

133
Messenger-based sales tool for SMBs and entrepreneurs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs. Read more about amoCRM
Messenger-based sales tool for SMBs and entrepreneurs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs. Read more about amoCRM

Tribe   

13
Cloud-based community platform for branded communities
Customizable online community platform to connect, engage and retain users. Members can write articles, ask questions, submit answers, upvote, comment & share multiple types of content. Engage your customers with gamification, incentivization & notifications; enable them to connect under your brand. Read more about Tribe
Cloud-based community platform for branded communities
Customizable online community platform to connect, engage and retain users. Members can write articles, ask questions, submit answers, upvote, comment & share multiple types of content. Engage your customers with gamification, incentivization & notifications; enable them to connect under your brand. Read more about Tribe

SendX   

21
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud

bpm'online CRM  

74
Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about bpm'online CRM
Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about bpm'online CRM

WebEngage  

21
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage
WebEngage is a multi-channel B2C marketing automation cloud
WebEngage, B2C marketing cloud for cross-channel user engagement across channels like Email, SMS, Onsite, Mobile Push/In-app messaging and Browser Push. Read more about WebEngage

Starred  

15
Customer feedback solution
Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more. Read more about Starred
Customer feedback solution
Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more. Read more about Starred

uptain  

4
Abandonded shopping cart recovery for eCommerce
uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, and more. Read more about uptain
Abandonded shopping cart recovery for eCommerce
uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, and more. Read more about uptain
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