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Zoho Desk   

1,556
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Kangaroo   

23
Customer loyalty, engagement & marketing platform
Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: Advanced Promotional Engine, Auto-campaigns: Emails, SMS, Push; Custom white label app, Reporting, Social Media Referrals… Read more about Kangaroo
Customer loyalty, engagement & marketing platform
Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: Advanced Promotional Engine, Auto-campaigns: Emails, SMS, Push; Custom white label app, Reporting, Social Media Referrals… Read more about Kangaroo

Thought Industries   

25
Powering the Business of Learning
Thought Industries is a web-based learning management system that helps professionals and businesses to create & share training materials and learning sites. Read more about Thought Industries
Powering the Business of Learning
Thought Industries is a web-based learning management system that helps professionals and businesses to create & share training materials and learning sites. Read more about Thought Industries

Genesys PureCloud   

77
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Qualifio   

8
Engagement & data collection platform for brands and media
Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks… Read more about Qualifio
Engagement & data collection platform for brands and media
Qualifio is an engagement & data collection SaaS platform for brands, media and digital agencies. It allows them to easily create and publish quizzes, polls, contests, personality tests and 40+ other viral content formats on their websites, mobile apps, and social media networks… Read more about Qualifio

AppFollow   

4
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow

LiveChat   

839
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat

Pipedrive   

2,041
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive

Falcon.io   

33
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

Huddle   

37
Secure document collaboration & project management
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Secure document collaboration & project management
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle

Zendesk   

2,088
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Qualtrics   

280
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

elevio   

12
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio

Tribe   

12
Cloud-based community platform for branded communities
Customizable online community platform to connect, engage and retain users. Members can write articles, ask questions, submit answers, upvote, comment & share multiple types of content. Engage your customers with gamification, incentivization & notifications; enable them to connect under your brand. Read more about Tribe
Cloud-based community platform for branded communities
Customizable online community platform to connect, engage and retain users. Members can write articles, ask questions, submit answers, upvote, comment & share multiple types of content. Engage your customers with gamification, incentivization & notifications; enable them to connect under your brand. Read more about Tribe

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud

bpm'online CRM  

74
Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about bpm'online CRM
Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about bpm'online CRM

Dimelo  

2
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo

Copper  

350
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper

3CLogic  

49
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic

CMNTY  

29
Understand people's deepest motivations and desires.
CMNTY is an all-in-one platform for building online communities that helps inspire constructive interaction between organizations and individuals. Read more about CMNTY
Understand people's deepest motivations and desires.
CMNTY is an all-in-one platform for building online communities that helps inspire constructive interaction between organizations and individuals. Read more about CMNTY

Answerbase  

11
Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase
Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase

CustomShow  

15
B2B Presentations for Teams
Shouldn't your presentations look as good as your website and other marketing materials? Use your brand elements, including video, to engage customers. Read more about CustomShow
B2B Presentations for Teams
Shouldn't your presentations look as good as your website and other marketing materials? Use your brand elements, including video, to engage customers. Read more about CustomShow

Aspect Via  

13
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via
Cloud contact center and workforce optimization solution
Ideal for 150+ agents, the Aspect Via Platform offers modular contact center and workforce optimization applications in the cloud. Read more about Aspect Via

Mobile Locker  

5
Sales enablement platform that manages & shares sales aids
Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. Read more about Mobile Locker
Sales enablement platform that manages & shares sales aids
Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. Read more about Mobile Locker

IBM Customer Experience  

0
Digital customer experience management software
IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels. Read more about IBM Customer Experience
Digital customer experience management software
IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels. Read more about IBM Customer Experience
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