Customer Engagement Software

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Zoho Desk   

1,556
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Thought Industries   

25
Powering the Business of Learning
Thought Industries is a web-based learning management system that helps professionals and businesses to create & share training materials and learning sites. Read more about Thought Industries
Powering the Business of Learning
Thought Industries is a web-based learning management system that helps professionals and businesses to create & share training materials and learning sites. Read more about Thought Industries

Genesys PureCloud   

77
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Zoho CRM   

2,969
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media with Multichannel CRM. Read more about Zoho CRM
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media with Multichannel CRM. Read more about Zoho CRM

AppFollow   

4
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow

Zoho CRM Plus   

27
Unified Customer Experience platform
Zoho CRM Plus is a truly omni channel platform that lets your customers reach out via phone, email, social media, live chat and surveys. Read more about Zoho CRM Plus
Unified Customer Experience platform
Zoho CRM Plus is a truly omni channel platform that lets your customers reach out via phone, email, social media, live chat and surveys. Read more about Zoho CRM Plus

CloudTalk   

10
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

amoCRM   

133
Lead & Sales Management for SMBs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and more. Read more about amoCRM
Lead & Sales Management for SMBs
amoCRM provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and more. Read more about amoCRM

LiveChat   

839
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat

Pipedrive   

2,040
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive

Huddle   

37
Secure document collaboration & project management
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle
Secure document collaboration & project management
Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers. Read more about Huddle

ReviewTrackers   

47
Review monitoring software for multi-location businesses
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers
Review monitoring software for multi-location businesses
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers

Zendesk   

2,088
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Ebsta   

88
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud

Yotpo  

159
Reviews & customer content marketing
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo
Reviews & customer content marketing
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo

Yieldify  

5
Customer journeys made personal
Use triggered onsite messaging to deliver relevant and seamless customer journeys that lead to conversions. Read more about Yieldify
Customer journeys made personal
Use triggered onsite messaging to deliver relevant and seamless customer journeys that lead to conversions. Read more about Yieldify

Dimelo  

2
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo

Copper  

350
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper
(formerly ProsperWorks) The only CRM recommended for Google
Copper - formerly ProsperWorks CRM - helps businesses identify, track, and optimize sales contacts and opportunities, and easily manage their entire sales pipeline via a simple and highly visual tool. Read more about Copper

Pendo  

117
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo

ChurnZero  

67
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals. Read more about ChurnZero
Customer engagement & retention for subscription businesses
ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals. Read more about ChurnZero

3CLogic  

49
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic

WalkMe  

42
Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Read more about WalkMe
Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Read more about WalkMe

LivePerson  

33
Live Chat, Messaging and Bots Solution Provider
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson
Live Chat, Messaging and Bots Solution Provider
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson

Sumo  

44
A free suite of tools for growing traffic on any website
Easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber lists and monitoring engagement. Read more about Sumo
A free suite of tools for growing traffic on any website
Easy to install on any website or CMS, Sumo is a suite of free app-like tools for growing website traffic, email subscriber lists and monitoring engagement. Read more about Sumo
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