Customer Engagement Software with Application Integration

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LiveChat   

819
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat

Ebsta   

88
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta

Phone2Action   

34
Communications platform for public affairs and advocacy
Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action
Communications platform for public affairs and advocacy
Phone2Action is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress… Read more about Phone2Action

Zendesk   

2,055
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Genesys PureCloud   

75
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud

LivePerson  

33
Live Chat, Messaging and Bots Solution Provider
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson
Live Chat, Messaging and Bots Solution Provider
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Giving consumers quick fingertip access to your business on the messaging channels they already use every day is paramount to maintaining high customer satisfaction, brand loyalty and lifetime value… Read more about LivePerson

Dimelo  

1
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Unified management tool for customer service conversations
RingCentral Engage best suited for companies with a minimum of 100 employees. Dimelo, a RingCentral company is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo

User  

17
The engine of growth.
Increase conversion with a single tool for Sales, Support and Marketing. UserEngage lets you automate any sales process with a simple drag&drop tool. Read more about User
The engine of growth.
Increase conversion with a single tool for Sales, Support and Marketing. UserEngage lets you automate any sales process with a simple drag&drop tool. Read more about User

Answerbase  

11
Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase
Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase

REVE Chat  

13
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat

King of App  

9
App development & customer engagement platform for SMBs
King of App is an app development & customer engagement platform with which SMBs can create customizable smartphone applications quickly & easily. Read more about King of App
App development & customer engagement platform for SMBs
King of App is an app development & customer engagement platform with which SMBs can create customizable smartphone applications quickly & easily. Read more about King of App

Salesmachine  

9
Realtime customer scoring platform
Track key actions performed on your product in realtime. Follow customers activity and health in user lifecycle to increase conversion rate and reduce churn. Read more about Salesmachine
Realtime customer scoring platform
Track key actions performed on your product in realtime. Follow customers activity and health in user lifecycle to increase conversion rate and reduce churn. Read more about Salesmachine

Proof  

5
Personalized social proof notifications for your website
Proof is a conversion optimization tool that adds visitor identification, customer journey tracking & social proof notifications to a website without any coding. Read more about Proof
Personalized social proof notifications for your website
Proof is a conversion optimization tool that adds visitor identification, customer journey tracking & social proof notifications to a website without any coding. Read more about Proof

Adxstudio Portals  

2
Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals
Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals

Akita  

1
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita

IBM Customer Experience  

0
Digital customer experience management software
IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels. Read more about IBM Customer Experience
Digital customer experience management software
IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels. Read more about IBM Customer Experience
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