Customer Engagement Software with Customer Profiling

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17 apps

Gainsight PX   

0
Product experience analysis platform
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting. Read more about Gainsight PX
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Product experience analysis platform
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting. Read more about Gainsight PX
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LiveChat   

991
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
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Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
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LiveAgent   

782
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Messenger Communication Platform  

5
Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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Customer Communication Platform to increase your CSAT
The Messenger Communication Platform is a web-based customer communications solution for businesses of all sizes that allows customer service teams to interact with their customers through integrated chat systems such as Facebook Messenger, WhatsApp, Apple Business Chat, Viber, and Telegram… Read more about Messenger Communication Platform
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Creatio CRM  

72
Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about Creatio CRM
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Boost marketing, sales and service performance!
The best fit for companies that are looking to manage omnichannel communications. Read more about Creatio CRM
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Loyalzoo  

65
Digital loyalty card service for SME retailers and eateries
Engage one -time customers with a loyalty program that will grab their attention. Loyalzoo enables no hassle loyalty that helps to keep customers forever. Read more about Loyalzoo
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Digital loyalty card service for SME retailers and eateries
Engage one -time customers with a loyalty program that will grab their attention. Loyalzoo enables no hassle loyalty that helps to keep customers forever. Read more about Loyalzoo
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Custellence  

11
Customer journey mapping tools solution with mapping cards
A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more. Read more about Custellence
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Customer journey mapping tools solution with mapping cards
A web-based customer engagement solution that creates customer journey mapping tools to gather information on user experiences, customer data, and overall satisfaction with features such as drag and drop editing, customizable maps, data visualization, a media library, collaboration tools, and more. Read more about Custellence
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Salesmachine  

11
Customer Success Platform for trial conversion & retention
Track key actions performed on your product in realtime. Detect most engaged leads & customer thanks to the Health Score. Follow customers activity and health in user lifecycle to increase conversion rate and reduce churn. Read more about Salesmachine
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Customer Success Platform for trial conversion & retention
Track key actions performed on your product in realtime. Detect most engaged leads & customer thanks to the Health Score. Follow customers activity and health in user lifecycle to increase conversion rate and reduce churn. Read more about Salesmachine
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ServiceGuru Kiosk  

7
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Mobile Locker  

5
Sales enablement platform that manages & shares sales aids
Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. Read more about Mobile Locker
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Sales enablement platform that manages & shares sales aids
Mobile Locker is a sales enablement platform that helps businesses manage, share, & distribute sales aids & marketing materials. The solution comes with features such as lead capture, a visual dashboard, analytics, personalized forms, search tools, follow-ups, an engagement tracker, and more. Read more about Mobile Locker
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Entytle  

4
Predictive analytics and data feedback software
Entytle is a Cloud-based software designed to help grow your B2B business through predictive analytics. Identify opportunities with your existing customers. Read more about Entytle
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Predictive analytics and data feedback software
Entytle is a Cloud-based software designed to help grow your B2B business through predictive analytics. Identify opportunities with your existing customers. Read more about Entytle
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PathFactory  

4
Give your B2B buyers frictionless buying experiences
PathFactory is a Content Insight & Activation Platform that delivers the on-demand experience for B2B by enabling buyers with the most relevant information at every step of their unique journey. Read more about PathFactory
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Give your B2B buyers frictionless buying experiences
PathFactory is a Content Insight & Activation Platform that delivers the on-demand experience for B2B by enabling buyers with the most relevant information at every step of their unique journey. Read more about PathFactory
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Amity  

6
The Most Powerful Customer Success Software.
Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications. Read more about Amity
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The Most Powerful Customer Success Software.
Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications. Read more about Amity
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Audiense  

4
Consumer insights & marketing platform for Twitter
Audiense (formerly SocialBro) is a marketing platform for Twitter that enables users to analayze and engage with their Twitter community . Read more about Audiense
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Consumer insights & marketing platform for Twitter
Audiense (formerly SocialBro) is a marketing platform for Twitter that enables users to analayze and engage with their Twitter community . Read more about Audiense
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Akita  

1
Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita
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Customer Success Software
Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers. Read more about Akita
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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CrowdTwist  

0
Customer loyalty & engagement marketing tool
CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data… Read more about CrowdTwist
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Customer loyalty & engagement marketing tool
CrowdTwist is a cloud-based customer loyalty platform and engagement marketing solution for businesses of all sizes, which aims to drive engagement and loyalty by providing users with the tools to create personalized, omnichannel experiences using predictive analytics and visitor data… Read more about CrowdTwist
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