Customer Engagement Software with Customer Complaint Tracking

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8 apps

Qualtrics CustomerXM   

198
Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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Freshdesk   

2,180
Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk
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BirdEye   

293
Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more. Read more about BirdEye
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Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more. Read more about BirdEye
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PxidaCX   

0
Customer experience and feedback solution
PxidaCX empowers you to easily monitor customer engagement and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer engagement. Read more about PxidaCX
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Customer experience and feedback solution
PxidaCX empowers you to easily monitor customer engagement and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer engagement. Read more about PxidaCX
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Preferred Patron Loyalty  

79
Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries. Read more about Preferred Patron Loyalty
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Loyalty marketing and gift card management
Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries. Read more about Preferred Patron Loyalty
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Customerly  

31
Create an astonishing customer service experience seamlessly
The Live Chat with Super Powers. Click to discover more. Read more about Customerly
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3CLogic  

48
Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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ServiceDock  

4
Customer experience management for retail & service chains
ServiceDock helps multi-unit businesses like retail chains & restaurant groups monitor and improve the customer experience in their stores. Capture more feedback via our messaging-based surveys, get insights instantly in our live dashboard and retain more customers by following up in real-time. Read more about ServiceDock
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Customer experience management for retail & service chains
ServiceDock helps multi-unit businesses like retail chains & restaurant groups monitor and improve the customer experience in their stores. Capture more feedback via our messaging-based surveys, get insights instantly in our live dashboard and retain more customers by following up in real-time. Read more about ServiceDock
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