Customer Engagement Software with eCommerce Integration

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26 apps

Thought Industries   

36
Powering the Business of Learning
Create custom online learning experiences to boost engagement and start clients on a path to success. Leverage interactive content, learning paths and more to ensure product adoption. The Thought Industries platform provides an end-to-end suite to engage customers across the entire lifecycle. Read more about Thought Industries
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Powering the Business of Learning
Create custom online learning experiences to boost engagement and start clients on a path to success. Leverage interactive content, learning paths and more to ensure product adoption. The Thought Industries platform provides an end-to-end suite to engage customers across the entire lifecycle. Read more about Thought Industries
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Dixa   

17
The Customer Friendship Platform
Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa
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The Customer Friendship Platform
Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa
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Nudgify   

3
CRO using Social Proof and FOMO notifications
Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges. Read more about Nudgify
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CRO using Social Proof and FOMO notifications
Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges. Read more about Nudgify
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Zoho CRM   

4,227
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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LiveChat   

1,045
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
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Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
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Annex Cloud   

35
Customer marketing platform
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more. Read more about Annex Cloud
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Customer marketing platform
Annex Cloud is a cloud-based customer marketing platform which provides integrated customer loyalty, referral marketing, and user generated content solutions for brands and retailers. A range of loyalty program types are supported, including online, omni-channel, paid membership, social, and more. Read more about Annex Cloud
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CloudTalk   

135
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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Kangaroo   

46
Customer loyalty, engagement & marketing platform
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
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Customer loyalty, engagement & marketing platform
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
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LiveAgent   

927
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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User.com  

21
The engine of growth. An all in one solution for user data.
Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool. Read more about User.com
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The engine of growth. An all in one solution for user data.
Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool. Read more about User.com
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REVE Chat  

14
Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat
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Multi Channel Live Chat Software for Website Engagement
REVE Chat is an omni-channel customer support software that offers live chat, video chat, voice call, and queuing to engage with website visitors. Read more about REVE Chat
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Intercom  

707
The #1-rated Business Messenger for customer relationships.
Onboard customers and keep them engaged with email, push, and in-product messages. Read more about Intercom
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The #1-rated Business Messenger for customer relationships.
Onboard customers and keep them engaged with email, push, and in-product messages. Read more about Intercom
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Yotpo  

213
Yotpo, the leading eCommerce marketing platform.
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo
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Yotpo, the leading eCommerce marketing platform.
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo
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Proof  

34
Personalized social proof notifications for your website
Proof is a conversion optimization tool that adds visitor identification, customer journey tracking & social proof notifications to a website without any coding. Read more about Proof
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Personalized social proof notifications for your website
Proof is a conversion optimization tool that adds visitor identification, customer journey tracking & social proof notifications to a website without any coding. Read more about Proof
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Iterable  

34
Growth marketing and user engagement platform
Iterable is a growth marketing and user engagement platform. B2C marketers use Iterable to send the right messages to the right devices, at the right time. Read more about Iterable
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Growth marketing and user engagement platform
Iterable is a growth marketing and user engagement platform. B2C marketers use Iterable to send the right messages to the right devices, at the right time. Read more about Iterable
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Answerbase  

11
Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase
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Meet your customers’ and company's information needs
Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions. Read more about Answerbase
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Engati  

18
Chatbot builder & manager for customer engagement
Engati is a cloud-based platform for building chatbots without the need for programming knowledge. Bots built within Engati can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
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Chatbot builder & manager for customer engagement
Engati is a cloud-based platform for building chatbots without the need for programming knowledge. Bots built within Engati can be published across Facebook Messenger, Skype, Viber, Slack, Kik, Telegram, and embedded in websites, and can be used for eCommerce, banking, media, health care, and more. Read more about Engati
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Agendize  

6
Agendize Appointment Scheduling
Book More Customers & Save Time Managing Them! Read more about Agendize
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Agendize Appointment Scheduling
Book More Customers & Save Time Managing Them! Read more about Agendize
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Heyday  

8
Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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AppFollow  

6
App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
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App store optimization and review management solution
AppFollow is a cloud-based mobile analytics solution which assists businesses of all sizes with review management and competitor analysis. Its key features include channel attribution, revenue tracking, social sharing, sentiment analysis, keyword tracking, task assignment and conversion tracking. Read more about AppFollow
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Interakt  

4
Supercharged Customer Engagement and Support platform.
Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications. Read more about Interakt
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Supercharged Customer Engagement and Support platform.
Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications. Read more about Interakt
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Adxstudio Portals  

2
Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals
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Microsoft Dynamics CRM-integrated web portals
Adxstudio Portals is a portal-based web engagement platform with Dynamic CRM integration for community, retail, government, and customer service sectors. Read more about Adxstudio Portals
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Nosto  

1
Personalized shopping experiences for e-commerce businesses
Improved engagement with intelligent popups from Nosto. Read more about Nosto
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Pobuca Loyalty  

1
Customer loyalty platform
Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty
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Customer loyalty platform
Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty
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FoxMetrics  

0
Marketing metric tools for optimizing eCommerce experiences
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions. Read more about FoxMetrics
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Marketing metric tools for optimizing eCommerce experiences
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions. Read more about FoxMetrics
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