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Customer Engagement Software with @mentions

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Slack logo
4.7
(23.1K)

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Hootsuite logo
4.4
(3.6K)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Pipefy logo
4.6
(305)

Design and automate business workflows in minutes.

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Pipefy increase efficiency and integrate end-to-end operations on a secure, low-code workflow and business process automation (BPA) platform for teams in IT, Procurement, Finance, HR, and more.

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Influitive logo
4.7
(250)

Customer-Powered Growth

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The Influitive platform helps B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

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Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Bettermode logo
4.8
(90)

All-in-one community platform for branded communities

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Bettermode is an all-in-one customer community platform that unifies several engagement tools to streamline customer experience. Build a knowledge base and Q&A, collect feedback and engage your customers with gamification and notifications; enable them to connect under your brand.

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Missive logo
4.9
(66)

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Oktopost logo
4.5
(104)

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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Higher Logic Thrive logo
4.4
(97)

Powerful member experiences, made simple.

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Powerful yet easy-to-use, the leading association member experience solution, Higher Logic Thrive, impacts the complete member lifecycle.

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Ideagen Huddle logo
4.5
(65)

Secure document collaboration & project management

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Ideagen Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Ideagen Huddle, users can share and store files, collaborate on documents or ideas and manage projects with colleagues, clients, partners & suppliers.

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Froged logo
4.5
(56)

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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MeltingSpot logo
4.5
(44)

Customer Education Platform integrated to any product.

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We help B2B Saas companies, professional networks, VCs and franchisors activate customers 3x faster, cut support tickets by 50%, and build loyalty.

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User.com logo
4.6
(36)

The engine of growth. An all in one solution for user data.

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Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool.

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Disciple logo
4.5
(40)

LIMITED OFFER ON NOW: GET 25% OFF!

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Our interactive software drive 16x more engagement than typically seen on branded social media pages.

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Helpwise logo
4.7
(27)

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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Coosto logo
4.1
(53)

Turning ideas into impact

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Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

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Forumbee logo
4.9
(18)

Custom community forum creation tool

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Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

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Arena logo
4.6
(21)

Group Live Chat Platform

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Arena creates group rooms for any event, live, and streaming allowing users to discuss and talk about your content. Your group chat is displayed wherever you choose, and you can customize it to match with your website design.

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GuestXM logo
4.9
(15)

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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Trengo logo
4.4
(21)

A smart customer engagement platform.

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Trengo is a smart customer engagement platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls.

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SelfCommunity logo
4.8
(11)

SelfCommunity: Your Social. Your Users. Your Data.

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SelfCommunity is a native, no-code, high-performance and scalable cloud Community creation and management platform, which can be integrated into any external digital ecosystem (Website, App, E-commerce) through APIs, Webhooks and Frontend SDKs.

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Open Social logo
4.4
(14)

Community, member, and engagement management software

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Open Social helps organizations create, deploy, and manage online spaces to streamline communication, collaboration, and engagement operations. The white-labeling capabilities lets users personalize the platform with custom colors, images, taxonomies, header and footer menus, and other elements.

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charles logo
4.4
(16)

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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