Customer Engagement Software with Multi-Channel Distribution

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16 apps

Qualtrics CustomerXM   

199
Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
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SurveySparrow   

41
Conversational survey tool
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow
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Conversational survey tool
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow
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NeuroTags   

6
Suite of tools for brand management
NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning. Read more about NeuroTags
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Suite of tools for brand management
NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning. Read more about NeuroTags
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PxidaCX   

0
Customer experience and feedback solution
PxidaCX empowers you to easily monitor customer engagement and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer engagement. Read more about PxidaCX
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Customer experience and feedback solution
PxidaCX empowers you to easily monitor customer engagement and benchmark it with your closest competitors to understand your strengths and weaknesses. You can see clear recommendations, updated in real time, on how to improve customer engagement. Read more about PxidaCX
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Jebbit   

10
Survey management solution for customer experience
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity. Read more about Jebbit
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Survey management solution for customer experience
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity. Read more about Jebbit
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SoGoSurvey   

633
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
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Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
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User.com  

25
The engine of growth. An all in one solution for user data.
Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool. Read more about User.com
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The engine of growth. An all in one solution for user data.
Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool. Read more about User.com
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SurveyLab  

39
Survey software and questionnaire tool
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about SurveyLab
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Survey software and questionnaire tool
SurveyLab is professional online survey software for any size of business, non-government organizations and professionals. SurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics. Read more about SurveyLab
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Delighted  

28
Multi-channel customer feedback collection with NPS scoring
Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time… Read more about Delighted
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Multi-channel customer feedback collection with NPS scoring
Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time… Read more about Delighted
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VideoPeel  

5
Video capturing platform for collecting customer testimonial
VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels. Read more about VideoPeel
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Video capturing platform for collecting customer testimonial
VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels. Read more about VideoPeel
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Crowdtech  

1
Market research solution for organizations
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution. Read more about Crowdtech
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Market research solution for organizations
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution. Read more about Crowdtech
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Panviva  

1
Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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Gainsight PX  

1
Product experience analysis platform
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting. Read more about Gainsight PX
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Product experience analysis platform
Gainsight PX is a cloud-based product experience platform designed to help businesses of all sizes analyze user experience (UX) and develop product adoption strategies for customers. Key features include feedback collection, audience segmentation, user retention metrics, and reporting. Read more about Gainsight PX
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Socialman  

0
Social media contest & giveaway management app
Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels. Read more about Socialman
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Social media contest & giveaway management app
Socialman is a multi-lingual SaaS platform that lets businesses create and manage personalized campaigns and giveaways through multiple social media channels. Read more about Socialman
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idomoo  

0
Personalized video marketing platform
idomoo is a personalized video marketing platform designed to provide enterprises with the tools to create custom videos & promote customer engagement. Read more about idomoo
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Personalized video marketing platform
idomoo is a personalized video marketing platform designed to provide enterprises with the tools to create custom videos & promote customer engagement. Read more about idomoo
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