Customer Engagement Software with Performance Reports

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38 apps

Mention Me Retain   

0
Customer Engagement and retention through NPS
Mention Me Retain combines data science with human psychology to increase engagement, customer lifetime value, and repeat revenue. The platform uses advanced segmentation, personalization, and AB testing functionality to deliver highly targeted NPS, referral, and promotional messaging to customers. Read more about Mention Me Retain
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Customer Engagement and retention through NPS
Mention Me Retain combines data science with human psychology to increase engagement, customer lifetime value, and repeat revenue. The platform uses advanced segmentation, personalization, and AB testing functionality to deliver highly targeted NPS, referral, and promotional messaging to customers. Read more about Mention Me Retain
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Zendesk   

2,380
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Ebsta   

102
Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
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Customer engagement platform with Chrome extensions
Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more… Read more about Ebsta
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Genesys Cloud   

100
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
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Sprout Social   

432
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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Zoho CRM   

4,221
CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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CRM software that helps you sell smarter, better, faster.
Connect in real time with customers and prospects, across all channels. From email to phone, live chat, and even social media, stay in touch anytime, anywhere with an Omnichannel CRM like Zoho. Read more about Zoho CRM
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LiveChat   

1,043
Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
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Premium Customer Service Software for Live Chat & Help Desk
Engage customers on your website and guide them through the sales process or provide them with an amazing customer service! Try LiveChat for 30 days for free! Read more about LiveChat
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Falcon.io   

142
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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NeuroTags   

6
Suite of tools for brand management
NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning. Read more about NeuroTags
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Suite of tools for brand management
NeuroTags is a suite of cloud-based solutions, which help manage product distribution, brand promotion, and safety via digital marketing, anti-counterfeiting & brand protection measures. It uses AI-based serialization technology to assign codes to products, enabling users to prevent product cloning. Read more about NeuroTags
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Freshdesk   

2,183
Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes engage with customers across email, phone, chat, and social media effortlessly. Read more about Freshdesk
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Coconut Software   

10
Enterprise-grade customer appointment scheduling
Coconut Software is an enterprise appointment scheduling solution that allows businesses to manage customer appointments and offer online bookings. Read more about Coconut Software
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Enterprise-grade customer appointment scheduling
Coconut Software is an enterprise appointment scheduling solution that allows businesses to manage customer appointments and offer online bookings. Read more about Coconut Software
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MarfeelPress   

0
WordPress plugin for website optimization and publishing
MarfeelPress is a WordPress plugin, which offers various tools to help businesses optimize audience engagement, ad revenue, and monetization across mobile websites. Users can publish SEO-optimized content across multiple platforms and send push notifications to specific recipients. Read more about MarfeelPress
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WordPress plugin for website optimization and publishing
MarfeelPress is a WordPress plugin, which offers various tools to help businesses optimize audience engagement, ad revenue, and monetization across mobile websites. Users can publish SEO-optimized content across multiple platforms and send push notifications to specific recipients. Read more about MarfeelPress
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Pendo   

145
Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo
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Product usage & behavior data capture
Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging. Read more about Pendo
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Kangaroo   

46
Customer loyalty, engagement & marketing platform
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
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Customer loyalty, engagement & marketing platform
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
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LiveAgent   

927
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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BirdEye   

314
Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more. Read more about BirdEye
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Online reputation management
BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more. Read more about BirdEye
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Mixpanel   

77
Most advanced analytics & engagement platform
Innovate faster with customer engagement analytics. Use Mixpanel's powerful customer analytics platform to analyze how and why users engage, convert, and retain across your your sites, apps, and smart devices. Then use that data to improve the customer experience and grow your business. Read more about Mixpanel
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Most advanced analytics & engagement platform
Innovate faster with customer engagement analytics. Use Mixpanel's powerful customer analytics platform to analyze how and why users engage, convert, and retain across your your sites, apps, and smart devices. Then use that data to improve the customer experience and grow your business. Read more about Mixpanel
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Salesforce Service Cloud  

444
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's customer self-service, online communities, live chat and social customer support features to improve online customer engagement. Read more about Salesforce Service Cloud
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Whatfix  

57
Accelerate Digital Adoption
Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth. Read more about Whatfix
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Accelerate Digital Adoption
Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth. Read more about Whatfix
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PushAd  

7
PushAd is a SaaS marketing automation tool supporting ROI.
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd
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PushAd is a SaaS marketing automation tool supporting ROI.
Push notifications enable users to subscribe fast and be up to date with your website's content and they enable you to engage potential customers effectively. Read more about PushAd
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RingCentral Engage Digital  

1
Unified management tool for customer service conversations
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees. Read more about RingCentral Engage Digital
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Unified management tool for customer service conversations
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees. Read more about RingCentral Engage Digital
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Zoho Desk  

1,614
Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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Intercom  

707
The #1-rated Business Messenger for customer relationships.
Onboard customers and keep them engaged with email, push, and in-product messages. Read more about Intercom
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The #1-rated Business Messenger for customer relationships.
Onboard customers and keep them engaged with email, push, and in-product messages. Read more about Intercom
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Yotpo  

213
Yotpo, the leading eCommerce marketing platform.
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo
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Yotpo, the leading eCommerce marketing platform.
Customer content boosts average order value, time on site, pages viewed, and more. Showcase customer reviews, photos, and more on site to build shopper trust. Read more about Yotpo
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WalkMe  

50
Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website. Read more about WalkMe
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Transform the User Experience
WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website. Read more about WalkMe
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