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Best Customer Engagement Apps Integrated with ServiceNow

12 software options

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Pricing models


Customer rating



Qualtrics CustomerXM

4.7
(224)

Customer experience management (CXM) platform

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Integrates with ServiceNow, Marketo Engage, Jira, …

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Medallia Experience Cloud

4.5
(28)

The pioneer and market leader in Experience Management

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Integrates with ServiceNow, Marketo Engage, Twilio, …

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Infobip

4.8
(9)

Omni-channel customer communication and engagement

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Integrates with ServiceNow, Telegram, Avatier Identity Anywhere, …

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Pipefy

4.6
(266)

the Work Management platform

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Integrates with ServiceNow, ADP Workforce Now, Xero, …

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Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

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Integrates with ServiceNow, Twilio, Box, …

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Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Integrates with ServiceNow, IFTTT, Marketo Engage, …

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Whatfix

4.7
(58)

Accelerate Digital Adoption

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Integrates with ServiceNow, Workday HCM, Jira, …

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UJET

4.5
(112)

Customer interaction & support platform with CRM integration

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Integrates with ServiceNow, Observe.AI, Salesforce Sales Cloud, …

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3CLogic

4.3
(49)

Cloud Call Center Solutions

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Integrates with ServiceNow, Salesforce Sales Cloud, OnSched, …

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Totango

4.2
(19)

Accelerate Revenues with Customer Engagement Management

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Integrates with ServiceNow, Marketo Engage, Jira, …

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Pypestream

4.8
(8)

Cloud-based messaging and conversational AI platform

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Integrates with ServiceNow, Twilio, DocuSign, …

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Alida CXM & Insights Suite

5.0
(3)

Customer experience and survey management software

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Integrates with ServiceNow, monday.com, Jira, …

Read more about Alida CXM & Insights Suite