Customer Experience Software

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Qualtrics   

280
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

Zoho Desk   

1,554
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Pipedrive   

2,035
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive

Zoho CRM Plus   

27
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus

Zoho CRM   

2,964
CRM software that helps you sell smarter, better, faster.
Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM
CRM software that helps you sell smarter, better, faster.
Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

Aimtell   

7
Web push notifications for mobile & desktop
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell
Web push notifications for mobile & desktop
Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers… Read more about Aimtell

Userfeel   

2
Remote usability testing application for UX researchers
Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation. Read more about Userfeel
Remote usability testing application for UX researchers
Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation. Read more about Userfeel

amoCRM   

133
Lead & Sales Management for SMBs
amoCRM takes care of delivering relevant ads, content and promotions to your target audiences. That way, amoCRM helps you to provide great customer experience. Read more about amoCRM
Lead & Sales Management for SMBs
amoCRM takes care of delivering relevant ads, content and promotions to your target audiences. That way, amoCRM helps you to provide great customer experience. Read more about amoCRM

SightMill   

4
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill

OSI Feedback   

0
Real-time customer feedback & experience management
OSI Feedback from Omnistar is a customer feedback & experience management platform that enables users to get real-time customer feedback using a simple one question email survey. Determine who the most loyal customers are and ask customers how likely they would be to refer others to the business. Read more about OSI Feedback
Real-time customer feedback & experience management
OSI Feedback from Omnistar is a customer feedback & experience management platform that enables users to get real-time customer feedback using a simple one question email survey. Determine who the most loyal customers are and ask customers how likely they would be to refer others to the business. Read more about OSI Feedback

Toonimo   

4
Audio-Visual Guidance to your Website
Improve your customer experience with toonimo's step-by-step online guidance, guide your online visitors with human voice and personalized walkthroughs. Read more about Toonimo
Audio-Visual Guidance to your Website
Improve your customer experience with toonimo's step-by-step online guidance, guide your online visitors with human voice and personalized walkthroughs. Read more about Toonimo

Zendesk   

2,085
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk

Preferrd   

1
Cloud-based reputation management for recruitment agencies
Preferrd is a reputation management platform providing cloud-based reviews management software for recruitment agencies, enabling recruiters to collect and analyze candidate and client reviews for building trust in services and increasing revenue, with optimized forms, rich snippets and SEO ratings… Read more about Preferrd
Cloud-based reputation management for recruitment agencies
Preferrd is a reputation management platform providing cloud-based reviews management software for recruitment agencies, enabling recruiters to collect and analyze candidate and client reviews for building trust in services and increasing revenue, with optimized forms, rich snippets and SEO ratings… Read more about Preferrd

TeamSupport   

714
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport

Bitrix24   

348
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 5 million businesses worldwide. Read more about Bitrix24
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 5 million businesses worldwide. Read more about Bitrix24

SendX   

21
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.
Email Marketing Software that is Affordable & Intuitive
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9. Read more about SendX99/month.

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud

Cayzu  

31
Help desk ticket & customer service software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu
Help desk ticket & customer service software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu

zenloop  

21
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop

CrossEngage  

10
Customer data platform & cross-channel campaign management
Create unique moments to connect with customers and build meaningful customer relationships across all marketing tools and channels. Read more about CrossEngage
Customer data platform & cross-channel campaign management
Create unique moments to connect with customers and build meaningful customer relationships across all marketing tools and channels. Read more about CrossEngage

uptain  

4
Abandonded shopping cart recovery for eCommerce
uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, and more. Read more about uptain
Abandonded shopping cart recovery for eCommerce
uptain is an abandoned shopping cart recovery solution for eCommerce which helps businesses engage and retain customers in online shops using smart exit-intent popups and personalized emails. uptain offers a number of plugins with Magento, Wordpress, Shopware, and more. Read more about uptain

Yieldify  

5
Customer journeys made personal
Use triggered onsite messaging to deliver relevant and seamless customer journeys that lead to conversions. Read more about Yieldify
Customer journeys made personal
Use triggered onsite messaging to deliver relevant and seamless customer journeys that lead to conversions. Read more about Yieldify

Critizr  

0
Customer feedback collection & analysis platform for retail
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more. Read more about Critizr
Customer feedback collection & analysis platform for retail
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more. Read more about Critizr

Nicereply  

252
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply

Hotjar  

217
Gain insights & feedback through website & mobile analytics
Through the provision of feedback & insights Hotjar allows developers, UI designers, analysts & digital marketers to identify opportunities for site improvement. Read more about Hotjar
Gain insights & feedback through website & mobile analytics
Through the provision of feedback & insights Hotjar allows developers, UI designers, analysts & digital marketers to identify opportunities for site improvement. Read more about Hotjar
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