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CloudCherry   

5
Don't Just Satisfy, DELIGHT
Cloudcherry is a Real-Time Customer Experience Analytics product to track & measure Customer Delight. Read more about CloudCherry
Don't Just Satisfy, DELIGHT
Cloudcherry is a Real-Time Customer Experience Analytics product to track & measure Customer Delight. Read more about CloudCherry

SurveySparrow   

28
Conversational survey tool
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses. Read more about SurveySparrow
Conversational survey tool
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses. Read more about SurveySparrow

Genesys PureCloud   

77
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

BirdEye   

238
Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye
Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye

Falcon.io   

33
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

SightMill   

4
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill

Zendesk   

2,086
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk

Armatic   

5
Automation, insights and best practices to grow a business.
The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. Read more about Armatic
Automation, insights and best practices to grow a business.
The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. Read more about Armatic

Reputology   

47
Review management for Google, Facebook and more
Reputology helps multi-location businesses monitor their online reviews to capture feedback & improve the customer experience. Read more about Reputology
Review management for Google, Facebook and more
Reputology helps multi-location businesses monitor their online reviews to capture feedback & improve the customer experience. Read more about Reputology

Bookafy  

121
Free online appointment booking software
Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience. Read more about Bookafy
Free online appointment booking software
Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience. Read more about Bookafy

Yotpo  

159
Reviews & customer content marketing
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo
Reviews & customer content marketing
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo

Starred  

15
Customer feedback solution
Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more. Read more about Starred
Customer feedback solution
Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more. Read more about Starred

Honestly  

4
Honest employee & customer feedback collection
Honestly is an online, multi-channel platform for collecting employee and customer feedback through automated, customizable and branded pulse surveys that are then analyzed to produce actionable insights around areas of improvement in terms of productivity, talent retention and customer satisfaction… Read more about Honestly
Honest employee & customer feedback collection
Honestly is an online, multi-channel platform for collecting employee and customer feedback through automated, customizable and branded pulse surveys that are then analyzed to produce actionable insights around areas of improvement in terms of productivity, talent retention and customer satisfaction… Read more about Honestly

Zingle  

108
Text messaging for customer service & team collaboration
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more. Read more about Zingle
Text messaging for customer service & team collaboration
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more. Read more about Zingle

Groove  

54
Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove
Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove

Collect.chat  

40
Interactive chatbot for collecting data & feedback
Collect.chat is an interactive chatbot platform which allows businesses to collect data, feedback, leads, bookings, & more on autopilot. Read more about Collect.chat
Interactive chatbot for collecting data & feedback
Collect.chat is an interactive chatbot platform which allows businesses to collect data, feedback, leads, bookings, & more on autopilot. Read more about Collect.chat

Sharpen  

46
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen
Cloud-native Contact Center Platform
A leading cloud native contact center that serves more than 1,000 companies across the globe. Read more about Sharpen

Mvix Digital Signage  

38
Content-rich Digital Signage Software
Content-rich digital signage that adds value to your customer's experience by displaying dynamic, relevant & engaging content when and where it matters most. Read more about Mvix Digital Signage
Content-rich Digital Signage Software
Content-rich digital signage that adds value to your customer's experience by displaying dynamic, relevant & engaging content when and where it matters most. Read more about Mvix Digital Signage

Medallia  

14
Enterprise customer experience management platform
Get feedback from customers—directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identify and fix problem areas. Gain insights from powerful analytics. Create transparency with one system for the whole company. Read more about Medallia
Enterprise customer experience management platform
Get feedback from customers—directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identify and fix problem areas. Gain insights from powerful analytics. Create transparency with one system for the whole company. Read more about Medallia

Client Heartbeat  

5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
We provide companies with a tool to track customer satisfaction and see what customers really think about their service. Client Heartbeat uses personalized surveys to gather customer feedback, then pops it into an intuitive dashboard so you can measure changes customer satisfaction levels. Read more about Client Heartbeat The tool uses industry benchmarking data and past customer satisfaction scores to intelligently identify your unhappy customers and increase customer retention.

ThoughtBuzz  

3
Social Media monitoring and analytics
ThoughtBuzz is a social media monitoring and analytics software that measures the success of your social media campaigns and content audits. ThoughtBuzz lets you identify social media key influencers based on engagement and provides a full spectrum analysis. Read more about ThoughtBuzz
Social Media monitoring and analytics
ThoughtBuzz is a social media monitoring and analytics software that measures the success of your social media campaigns and content audits. ThoughtBuzz lets you identify social media key influencers based on engagement and provides a full spectrum analysis. Read more about ThoughtBuzz
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