Customer Experience Software

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ReviewTrackers   

47
Review monitoring software for multi-location businesses
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers
Review monitoring software for multi-location businesses
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers

Newired   

4
Enterprise UX manager for user flows & onboarding
Newired is a 100% code free, enterprise UX manager tool which helps companies guide, analyze & optimize user flows & experience for training or onboarding. Create interactive guidance layers on top of existing enterprise web-based apps or websites to provide guided, step-by-step user journeys. Read more about Newired
Enterprise UX manager for user flows & onboarding
Newired is a 100% code free, enterprise UX manager tool which helps companies guide, analyze & optimize user flows & experience for training or onboarding. Create interactive guidance layers on top of existing enterprise web-based apps or websites to provide guided, step-by-step user journeys. Read more about Newired

TapMango   

104
Customer Loyalty & Marketing Platform
TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more. Read more about TapMango
Customer Loyalty & Marketing Platform
TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more. Read more about TapMango

Zoho Desk   

1,556
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Thought Industries   

25
Powering the Business of Learning
Thought Industries is a web-based learning management system that helps professionals and businesses to create & share training materials and learning sites. Read more about Thought Industries
Powering the Business of Learning
Thought Industries is a web-based learning management system that helps professionals and businesses to create & share training materials and learning sites. Read more about Thought Industries

Zoho CRM Plus   

27
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus

Zoho CRM   

2,977
CRM software that helps you sell smarter, better, faster.
Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM
CRM software that helps you sell smarter, better, faster.
Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

SightMill   

4
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill
Net Promoter Score (NPS) survey platform
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill

Zendesk   

2,089
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk

TeamSupport   

714
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport

Armatic   

5
Automation, insights and best practices to grow a business.
The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. Read more about Armatic
Automation, insights and best practices to grow a business.
The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. Read more about Armatic

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud

Bookafy  

121
Free online appointment booking software
Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience. Read more about Bookafy
Free online appointment booking software
Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience. Read more about Bookafy

Cayzu  

31
Help desk ticket & customer service software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu
Help desk ticket & customer service software
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base. Read more about Cayzu

KnowledgeOwl  

208
Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.
Knowledge base and documentation software
KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Read more about KnowledgeOwl Save time and money by sharing knowledge and information. Our knowledge base software can be used to create internal company knowledge bases as well as to create self-service portals for your customers. Help your customers to help themselves by creating online FAQs, as well as technical software documentation, user manuals, guides and brochures. Employee training manuals and company handbooks can also be created making the employee onboarding process more streamlined.

Kayako  

150
Unified customer service platform
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
Unified customer service platform
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako

Groove  

54
Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove
Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove

UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice

Method:CRM  

54
#1 CRM for QuickBooks Users
#1 rated CRM for QuickBooks users. Provide world-class service and create repeat customers with a shared customer list and 360-degree view of every contact. Read more about Method:CRM
#1 CRM for QuickBooks Users
#1 rated CRM for QuickBooks users. Provide world-class service and create repeat customers with a shared customer list and 360-degree view of every contact. Read more about Method:CRM

Conversocial  

8
The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial

Talisma  

10
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma
CRM suite with marketing and KB (Knowledge Base) tools
Talisma is a Customer Experience Management solution designed to help sales and marketing teams with CRM tools and knowledge base management. Read more about Talisma

Genesys  

2
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
Multi-channel contact center
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,

Amity  

5
The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Read more about Amity
The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Read more about Amity

Guideblocks  

1
Dynamic, interactive, in-app user assistance tool
Guideblocks is an interactive user assistance tool that extends web apps to provide dynamic, contextual help, user onboarding tours, in-app messages, and more. Read more about Guideblocks
Dynamic, interactive, in-app user assistance tool
Guideblocks is an interactive user assistance tool that extends web apps to provide dynamic, contextual help, user onboarding tours, in-app messages, and more. Read more about Guideblocks
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