Customer Experience Software

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Qualtrics   

280
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

Kilterly   

4
Customer Success Software
Our platform was created to supercharge and simplify your customer experience efforts of building and maintaining healthy relationships. Read more about Kilterly
Customer Success Software
Our platform was created to supercharge and simplify your customer experience efforts of building and maintaining healthy relationships. Read more about Kilterly

MaritzCX   

2
Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX
Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX

Newired   

4
Enterprise UX manager for user flows & onboarding
Newired is a 100% code free, enterprise UX manager tool which helps companies guide, analyze & optimize user flows & experience for training or onboarding. Create interactive guidance layers on top of existing enterprise web-based apps or websites to provide guided, step-by-step user journeys. Read more about Newired
Enterprise UX manager for user flows & onboarding
Newired is a 100% code free, enterprise UX manager tool which helps companies guide, analyze & optimize user flows & experience for training or onboarding. Create interactive guidance layers on top of existing enterprise web-based apps or websites to provide guided, step-by-step user journeys. Read more about Newired

SurveySparrow   

28
Conversational survey tool
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses. Read more about SurveySparrow
Conversational survey tool
SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses. Read more about SurveySparrow

Zoho Desk   

1,554
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Industry's first context-aware Helpdesk Software
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Pipedrive   

2,035
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive
CRM built by salespeople, for salespeople
Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter. Read more about Pipedrive

Zoho CRM Plus   

27
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus

Zoho CRM   

2,964
CRM software that helps you sell smarter, better, faster.
Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM
CRM software that helps you sell smarter, better, faster.
Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

BirdEye   

238
Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye
Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye

Falcon.io   

33
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io

Zendesk   

2,085
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk

TeamSupport   

714
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud

Yotpo  

159
Reviews & customer content marketing
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo
Reviews & customer content marketing
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo

zenloop  

21
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop

Groove  

54
Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove
Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove

UXPressia  

29
Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques. Read more about UXPressia
Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques. Read more about UXPressia

Collect.chat  

40
Interactive chatbot for collecting data & feedback
Collect.chat is an interactive chatbot platform which allows businesses to collect data, feedback, leads, bookings, & more on autopilot. Read more about Collect.chat
Interactive chatbot for collecting data & feedback
Collect.chat is an interactive chatbot platform which allows businesses to collect data, feedback, leads, bookings, & more on autopilot. Read more about Collect.chat

FullStory  

36
Webpage data insights for improving customer experience
FullStory is a cloud-based platform that collects data on page views, mouse movements, clicks, and other actions that visitors make on a business website. The platform helps brands to optimize the customer’s experience by providing features such as session replay, heat maps, and page insights. Read more about FullStory
Webpage data insights for improving customer experience
FullStory is a cloud-based platform that collects data on page views, mouse movements, clicks, and other actions that visitors make on a business website. The platform helps brands to optimize the customer’s experience by providing features such as session replay, heat maps, and page insights. Read more about FullStory

UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice

Method:CRM  

54
#1 CRM for QuickBooks Users
#1 rated CRM for QuickBooks users. Provide world-class service and create repeat customers with a shared customer list and 360-degree view of every contact. Read more about Method:CRM
#1 CRM for QuickBooks Users
#1 rated CRM for QuickBooks users. Provide world-class service and create repeat customers with a shared customer list and 360-degree view of every contact. Read more about Method:CRM

Vocalcom  

19
Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom
Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom

Survicate  

24
The fastest way to collect feedback from customers
Improve customer experience by running surveys on your website. Discover obstacles that users meet and. Read more about Survicate
The fastest way to collect feedback from customers
Improve customer experience by running surveys on your website. Discover obstacles that users meet and. Read more about Survicate

Kustomer  

20
Intelligent CRM for Customer Service
Kustomer is the next-generation customer management platform that empower agents to build personalized customer experiences. Read more about Kustomer
Intelligent CRM for Customer Service
Kustomer is the next-generation customer management platform that empower agents to build personalized customer experiences. Read more about Kustomer
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