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Customer Experience Software with Call Transfer

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Call Journey logo
4.0
(2)

Small moments, deep insights

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Driving improved CX, sales and compliance outcomes through having the right data in the right format

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Nextiva Contact Center logo
4.4
(99)

Omni-Channel Customer Relationship Management.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations.

Start with a 30-day free trial, no credit card required.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Weave logo
4.2
(475)

The all-in-one customer communication software

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Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Five9 logo
4.2
(461)

Cloud contact and call center software

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With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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Genesys Cloud CX logo
4.4
(225)

Software for faster, smarter, personal experiences

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Bright Pattern logo
4.8
(104)

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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UJET logo
4.6
(133)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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RingCentral Contact Center logo
4.3
(187)

The Collaborative Contact Center solution from the industry

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RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools

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Users also considered
JustCall logo
4.1
(173)

AI, but better

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The Cloud Phone System of choice to build stronger relationships with your customers and change the way they do business with you.

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Calabrio ONE logo
4.3
(126)

Comprehensive performance software for contact centers

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Calabrio One Suite is a comprehensive performance software designed to enable contact centers to deliver seamless and hyper-personalized experiences. With AI-fueled insights and automated workflows, the suite enables contact centers to work smarter and faster. Calabrio One offers a fully integrated solution to tackle the growing demands and challenges faced by contact centers. It allows businesses to turn challenges into competitive advantages by providing customer-centric business intelligence.

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Users also considered
Vonage Contact Center logo
4.3
(67)

Cloud Contact Center & Inside Sales Software for Salesforce

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Vonage Contact Center, formerly NewVoiceMedia, is designed to leverage Salesforce capabilities & data to deliver the best Customer Experiences - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data.

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Sharpen logo
4.4
(48)

Happy Agents. Happy Customers.

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Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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Users also considered
3CLogic logo
4.3
(49)

Cloud Call Center Solutions

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3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

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Users also considered
Vocalcom Hermes360 logo
4.9
(17)

Omnichannel contact center solution

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Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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PanTerra Networks logo
4.5
(21)

All-in-one simplifies communication & increases performance.

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PanTerra has created a revolutionary product called Streams, offering a simple interface with a single portal/application for all of your business communication needs. Work happy knowing that Streams will allow you to communicate in any medium that your team requires.

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eContact logo
5.0
(11)

Make Every Contact Count, Actionable and Optimized

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eContact is an integrated operations & customer outreach platform that optimizes every contact and delivers actionable insights.

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Sagicc logo
4.4
(19)

Make your customers fall in love with your brand 💘

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.

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Dixa logo
4.3
(20)

Conversational Customer Service Software

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Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Take your CX to the next level today!

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Users also considered
CallFinder logo
4.7
(12)

Speech analytics tool for small to midsize businesses

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CallFinder's automated quality monitoring solution delivers key insights into the CX using sentiment analytics, and insights into occurrences of silence and overtalk. Use these insights to train agents to deliver exceptional customer experiences every time.

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Fixzy Assist logo
4.8
(10)

Remote virtual assistant solution

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Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

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