App comparison

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Customer Experience Software with Campaign Management

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Zoho CRM Plus logo
4.4
(62)

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

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Alchemer logo
4.5
(305)

Give every customer a voice. Make every voice matter.

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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Comarch Loyalty Marketing Platform logo
4.5
(6)

Powering hundreds of loyalty programs worldwide.

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No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels. With features like gamification and a promotion engine, it fosters great CX.

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Birdeye logo
4.7
(644)

#1 most trusted reputation and customer experience platform

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Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS.

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Customer Frontlines logo
4.7
(246)

Customer experience management (CXM) platform

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Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.

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Call Journey logo
4.0
(2)

Small moments, deep insights

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Driving improved CX, sales and compliance outcomes through having the right data in the right format

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Zoho CRM logo
4.3
(6.6K)

CRM software that helps you sell smarter, better, faster.

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Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features.

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FiveStars logo
4.6
(1.2K)

Providing Loyalty and Marketing for 15,000 Local Businesses

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Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often.

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Nextiva Contact Center logo
4.4
(99)

Omni-Channel Customer Relationship Management.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Jotform logo
4.6
(1.8K)

Powerful Forms Get It Done

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Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

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ReviewInc logo
4.8
(25)

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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Pipedrive logo
4.5
(2.9K)

CRM built by salespeople, for salespeople

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Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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Hootsuite logo
4.4
(3.6K)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations.

Start with a 30-day free trial, no credit card required.

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Trustpilot logo
4.5
(1.1K)

Customer review management platform for online businesses

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support.

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EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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Broadly logo
4.8
(336)

Online review & reputation management for small businesses

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Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers

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Sprout Social logo
4.4
(576)

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Yotpo logo
4.6
(357)

Yotpo, the leading eCommerce marketing platform.

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Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases.

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Twilio logo
4.5
(430)

Build, Scale, and Operate Customized Communication Solutions

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Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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