Customer Experience Software with Content Management

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27 apps

Thought Industries   

36
Powering the Business of Learning
Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution. Read more about Thought Industries
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Powering the Business of Learning
Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution. Read more about Thought Industries
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Centercode   

48
Client satisfaction solution
Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more. Read more about Centercode
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Client satisfaction solution
Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more. Read more about Centercode
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Falcon.io   

142
Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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Unified social media marketing and management platform
Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management. Read more about Falcon.io
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EnjoyHQ   

9
User research repository platform for UX teams
EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis. Read more about EnjoyHQ
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User research repository platform for UX teams
EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis. Read more about EnjoyHQ
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Jahia   

3
Digital experience and content management platform
Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more. Read more about Jahia
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Digital experience and content management platform
Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more. Read more about Jahia
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elevio   

26
Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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Self-service support & customer education platform
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more. Read more about elevio
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BirdEye   

292
Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye
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Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye
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Sprout Social   

432
Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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Social Media Management Software for Business
Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social
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Capacity   

11
Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Read more about Capacity
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Artificial Intelligence-based knowledge management solution
Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules. Read more about Capacity
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CrossEngage  

10
Customer data platform & cross-channel campaign management
Create unique moments to connect with customers and build meaningful customer relationships across all marketing tools and channels. Read more about CrossEngage
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Customer data platform & cross-channel campaign management
Create unique moments to connect with customers and build meaningful customer relationships across all marketing tools and channels. Read more about CrossEngage
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SelfCommunity  

5
Market research, customer experience & community management
SelfCommunity enables brands and organizations to create, manage, and customize an online social community based on products sold, audience interests, and company culture. Features include gamification, real-time data analytics, social and marketing data, engagement reports, SEO tools, and more. Read more about SelfCommunity
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Market research, customer experience & community management
SelfCommunity enables brands and organizations to create, manage, and customize an online social community based on products sold, audience interests, and company culture. Features include gamification, real-time data analytics, social and marketing data, engagement reports, SEO tools, and more. Read more about SelfCommunity
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Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Crowdtech  

1
Market research solution for organizations
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution. Read more about Crowdtech
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Market research solution for organizations
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution. Read more about Crowdtech
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Yotpo  

212
Yotpo, the leading eCommerce marketing platform.
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo
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Yotpo, the leading eCommerce marketing platform.
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo
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Kayako  

154
Unified customer service platform
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
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Unified customer service platform
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
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Sprinklr  

51
Social media management, social analytics & strategy planning
Sprinkl offers a range of social media management products to help brands improve their presence on social media channels; increasing engagement, improving insight and becoming more strategic. Sprinkl is a social experience management platform with a suite of applications to ensure brand consistency among both customers and staff. Read more about Sprinklr Sprinklr can be used to align teams, departments and divisions, including Sales, Marketing, Customer Service, PR, Events, and Crisis Management, to ensure one unified social campaign goal and brand message. Products that Sprinklr offers include tools for engagement, listening, publishing, governance, asset management, reporting and more.
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Social media management, social analytics & strategy planning
Sprinkl offers a range of social media management products to help brands improve their presence on social media channels; increasing engagement, improving insight and becoming more strategic. Sprinkl is a social experience management platform with a suite of applications to ensure brand consistency among both customers and staff. Read more about Sprinklr Sprinklr can be used to align teams, departments and divisions, including Sales, Marketing, Customer Service, PR, Events, and Crisis Management, to ensure one unified social campaign goal and brand message. Products that Sprinklr offers include tools for engagement, listening, publishing, governance, asset management, reporting and more.
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Nickelled  

13
Cloud-based customer engagement solution
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled
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Cloud-based customer engagement solution
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled
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Content Hub  

21
Content lifecycle and digital asset management
Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of content. Features include digital rights management, AI and machine learning, custom content tagging, reporting and analytics, advanced search functionality, and more. Read more about Content Hub
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Content lifecycle and digital asset management
Content Hub is a content lifecycle and digital asset management platform to store, categorize, and search high volumes of content. Features include digital rights management, AI and machine learning, custom content tagging, reporting and analytics, advanced search functionality, and more. Read more about Content Hub
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TINT  

5
The social media display platform used by 45,000 brands
TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere. Read more about TINT
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The social media display platform used by 45,000 brands
TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere. Read more about TINT
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K-Now  

2
Digital adoption platform for user guide creation
K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, & hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, & use-case analysis. Read more about K-Now
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Digital adoption platform for user guide creation
K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, & hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, & use-case analysis. Read more about K-Now
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twik  

2
Real-time business intelligence and website optimization
twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution. Read more about twik
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Real-time business intelligence and website optimization
twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution. Read more about twik
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Inline Manual  

2
Digital adoption platform facilitating customer engagement
Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications. Read more about Inline Manual
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Digital adoption platform facilitating customer engagement
Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications. Read more about Inline Manual
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Panviva  

1
Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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Knowledge management solution for businesses
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control. Read more about Panviva
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MomentFeed  

1
Proximity Search Optimization, reputation & brand management
MomentFeed is the only platform that optimizes every controllable signal that search engines use to rank local business on proximity searches, including data accuracy and completeness, user reviews, local signals on your website, citation volume and quantity, and local-social activity. Read more about MomentFeed
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Proximity Search Optimization, reputation & brand management
MomentFeed is the only platform that optimizes every controllable signal that search engines use to rank local business on proximity searches, including data accuracy and completeness, user reviews, local signals on your website, citation volume and quantity, and local-social activity. Read more about MomentFeed
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INDE Broadcast AR  

0
Interactive 3D Augmented Reality Experience
INDE Broadcast AR is an augmented reality software which enables users to create customizable, interactive 3D augmented reality experiences on any screen. Read more about INDE Broadcast AR
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Interactive 3D Augmented Reality Experience
INDE Broadcast AR is an augmented reality software which enables users to create customizable, interactive 3D augmented reality experiences on any screen. Read more about INDE Broadcast AR
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