Customer Experience Software with Customer Profiling

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19 apps

Smartlook   

96
Qualitative analytics for websites and mobile apps
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels. Read more about Smartlook
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Qualitative analytics for websites and mobile apps
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels. Read more about Smartlook
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LiveAgent   

937
Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
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twik   

4
Real-time business intelligence and website optimization
twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution. Read more about twik
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Real-time business intelligence and website optimization
twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution. Read more about twik
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TeamSupport  

779
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
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B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
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UXPressia  

54
Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques. Read more about UXPressia
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Create customer journey maps, personas & impact maps online
UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques. Read more about UXPressia
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UserTesting  

72
Customer experience management software
UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering. Read more about UserTesting
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Customer experience management software
UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering. Read more about UserTesting
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SmileBack  

31
94 pts
The Feedback Specialists
SmileBack is the only customer feedback system specifically designed for MSPs and helpdesks, and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable. Read more about SmileBack
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The Feedback Specialists
SmileBack is the only customer feedback system specifically designed for MSPs and helpdesks, and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable. Read more about SmileBack
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PrediCX  

10
Machine learning labelling engine
PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data. Read more about PrediCX
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Machine learning labelling engine
PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data. Read more about PrediCX
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Salesmachine  

11
Customer Success Platform for trial conversion & retention
Thanks to the realtime activity tracking, identify features that are really used by your customers and so that count for your business. Detect in which workflow step do your customers are stuck, and contact them at the right time. Provide them the best Customer Experience possible with your product!… Read more about Salesmachine
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Customer Success Platform for trial conversion & retention
Thanks to the realtime activity tracking, identify features that are really used by your customers and so that count for your business. Detect in which workflow step do your customers are stuck, and contact them at the right time. Provide them the best Customer Experience possible with your product!… Read more about Salesmachine
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ServiceGuru Kiosk  

7
Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Kiosk solution for customer service feedback collection
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity. Read more about ServiceGuru Kiosk
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Webex Experience Management  

13
Customer experience analytics software
Webex Experience Management is a real-time customer experience analytics product to track & measure customer delight. Read more about Webex Experience Management
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Customer experience analytics software
Webex Experience Management is a real-time customer experience analytics product to track & measure customer delight. Read more about Webex Experience Management
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Amity  

7
The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Read more about Amity
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The Most Powerful Customer Success Software.
Amity is the world's most powerful Customer Success software. Amity, senses changes in customer health recommends the right actions and measures effectiveness. Read more about Amity
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LoginRadius  

9
Customer Identity and Access Management Platform
Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use. Read more about LoginRadius
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Customer Identity and Access Management Platform
Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use. Read more about LoginRadius
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Gladly  

1
Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
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Gladly is a Cloud-based customer service platform
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface. Read more about Gladly
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CFN Insight  

1
Customer experience software with journey mapping tools
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product. Read more about CFN Insight
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Customer experience software with journey mapping tools
CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product. Read more about CFN Insight
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Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
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Comarch Loyalty Management  

0
Loyalty Program Management System
Cloud based IT solution for running loyalty and rewards programs across multiple industries including: Airlines, Retail, Hospitality, Telecommunications, and Banking. Read more about Comarch Loyalty Management
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Loyalty Program Management System
Cloud based IT solution for running loyalty and rewards programs across multiple industries including: Airlines, Retail, Hospitality, Telecommunications, and Banking. Read more about Comarch Loyalty Management
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Cross CRM  

0
Quality monitoring & reporting platform for contact centers
Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels. Read more about Cross CRM
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Quality monitoring & reporting platform for contact centers
Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels. Read more about Cross CRM
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SeeVolution  

0
Website heatmaps & real time analytics
SeeVolution is an in-page web analytics platform that is built around real time analytics, website heatmaps and plug-ins with content management solutions.  Read more about SeeVolution
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Website heatmaps & real time analytics
SeeVolution is an in-page web analytics platform that is built around real time analytics, website heatmaps and plug-ins with content management solutions.  Read more about SeeVolution
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