Customer Experience Software with eCommerce Integration

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19 apps

Kangaroo   

46
Customer loyalty, engagement & marketing platform
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
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Customer loyalty, engagement & marketing platform
Kangaroo’s powerful loyalty marketing solution can be completely customized to engage customers via personalized offers and rewards, automated marketing, digital gift cards, branded app, custom omnichannel experience & robust reporting. Kangaroo is available in English, French, Spanish & Portuguese. Read more about Kangaroo
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Dixa   

17
The Customer Friendship Platform
Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa
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The Customer Friendship Platform
Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa
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Thought Industries   

36
Powering the Business of Learning
Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution. Read more about Thought Industries
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Powering the Business of Learning
Give customers the experience they deserve with interactive online training. Guide clients to success leveraging learner paths and recommended content. Build unique, branded training experiences with simplified course creation, distribution, reporting, and management from a single, robust solution. Read more about Thought Industries
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Zoho CRM   

4,159
CRM software that helps you sell smarter, better, faster.
Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM
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CRM software that helps you sell smarter, better, faster.
Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM
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CloudTalk   

133
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
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LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
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Yotpo  

212
Yotpo, the leading eCommerce marketing platform.
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo
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Yotpo, the leading eCommerce marketing platform.
Take the guesswork out of customer experience: See exactly what your customers think about your products and get instant feedback on new releases. Read more about Yotpo
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Kayako  

154
Unified customer service platform
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
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Unified customer service platform
Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako
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zenloop  

30
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS). Read more about zenloop
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Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS). Read more about zenloop
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Kustomer  

23
Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
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Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
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Smile.io  

12
Reward programs for online businesses
Smile.io is a cloud-based customer rewards solution for creating and managing points-based, referral, and VIP customer loyalty programs for online retailers. Read more about Smile.io
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Reward programs for online businesses
Smile.io is a cloud-based customer rewards solution for creating and managing points-based, referral, and VIP customer loyalty programs for online retailers. Read more about Smile.io
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Heyday  

8
Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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Conversational AI platform for eCommerce & retailers
Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
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Collect Loyalty  

2
Powerful in-store and online loyalty and referral program
Create your own Loyalty and Referral Program with built-in customer emails and Apple Passbook and smartly integrated with leading point-of-sale and eCommerce software. Try Collect Loyalty for free.  Read more about Collect Loyalty
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Powerful in-store and online loyalty and referral program
Create your own Loyalty and Referral Program with built-in customer emails and Apple Passbook and smartly integrated with leading point-of-sale and eCommerce software. Try Collect Loyalty for free.  Read more about Collect Loyalty
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Pobuca Loyalty  

1
Customer loyalty platform
Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty
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Customer loyalty platform
Pobuca Loyalty is a web-based, multi-channel customer loyalty platform designed to develop and grow repeat customers. The software offers lead management tools, email and SMS campaign templates, proximity marketing, campaign scheduling, advanced analytics, campaign reports, and more. Read more about Pobuca Loyalty
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FoxMetrics  

0
Marketing metric tools for optimizing eCommerce experiences
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions. Read more about FoxMetrics
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Marketing metric tools for optimizing eCommerce experiences
FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions. Read more about FoxMetrics
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IBM Customer Experience  

0
Digital customer experience management software
IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels. Read more about IBM Customer Experience
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Digital customer experience management software
IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels. Read more about IBM Customer Experience
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OMQ  

0
Customizable, AI-powered customer service
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response… Read more about OMQ
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Customizable, AI-powered customer service
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response… Read more about OMQ
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SeeVolution  

0
Website heatmaps & real time analytics
SeeVolution is an in-page web analytics platform that is built around real time analytics, website heatmaps and plug-ins with content management solutions.  Read more about SeeVolution
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Website heatmaps & real time analytics
SeeVolution is an in-page web analytics platform that is built around real time analytics, website heatmaps and plug-ins with content management solutions.  Read more about SeeVolution
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ShowHows  

0
Online how-to guides & tutorials for business
ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing. Read more about ShowHows
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Online how-to guides & tutorials for business
ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketing. Read more about ShowHows
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