Customer Experience Software with Employee Management

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13 apps

Zonka Feedback   

22
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
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Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
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Freshdesk   

2,200
Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk
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SoGoSurvey   

633
80 pts
Customer and employee experience management platform.
SoGoSurvey’s customer experience (CX) platform enables companies of all sizes to discover and act on what drives customer loyalty. Keep customers happy and build value for your CX initiatives by prioritizing activities with the biggest potential impact on valued customers. Read more about SoGoSurvey
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Customer and employee experience management platform.
SoGoSurvey’s customer experience (CX) platform enables companies of all sizes to discover and act on what drives customer loyalty. Keep customers happy and build value for your CX initiatives by prioritizing activities with the biggest potential impact on valued customers. Read more about SoGoSurvey
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Five9   

376
Cloud contact and call center software
With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history. Read more about Five9
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Cloud contact and call center software
With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history. Read more about Five9
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Userlane   

11
On-screen interactive guidance and interactive walkthorughs
Userlane allows companies to create and implement on-screen, interactive guides for software used to seamlessly steer users through processes in real time. Read more about Userlane
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On-screen interactive guidance and interactive walkthorughs
Userlane allows companies to create and implement on-screen, interactive guides for software used to seamlessly steer users through processes in real time. Read more about Userlane
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RingCentral Engage Digital  

1
Unified management tool for customer service conversations
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees. Read more about RingCentral Engage Digital
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Unified management tool for customer service conversations
RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees. Read more about RingCentral Engage Digital
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Zoho Desk  

1,620
Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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Bookafy  

130
Free online appointment booking software
Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience. Read more about Bookafy
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Free online appointment booking software
Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience. Read more about Bookafy
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Bright Pattern  

89
Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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Cloud Contact Center Software with Embedded AI
Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service. Read more about Bright Pattern
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3CLogic  

48
Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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Cloud Call Center Solutions
3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, Salesforce, and MS Dynamics for global enterprises and customer service teams. Read more about 3CLogic
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Vocalcom  

15
Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom
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Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom
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Cross CRM  

0
Quality monitoring & reporting platform for contact centers
Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels. Read more about Cross CRM
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Quality monitoring & reporting platform for contact centers
Cross CRM enables direct connectivity to CRM & contact center platforms, facilitating the reporting and media monitoring of interactions across various channels. Read more about Cross CRM
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Nextpond  

0
Business process & customer experience management
Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training. Read more about Nextpond
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Business process & customer experience management
Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training. Read more about Nextpond
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