Customer Experience Software with Goal Setting / Tracking

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12 apps

Pipedrive   

2,233
CRM built by salespeople, for salespeople
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
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CRM built by salespeople, for salespeople
Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive
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Userlytics   

10
Cloud-based usability testing platform for digital assets
With card sorting, tree testing, shareable highlight reels, automatic audio transcriptions, and more, quickly run customer experience studies to gather feedback & insights from your target persona(s) as they navigate your sites, apps, or prototypes (or your competitors) on mobile, desktop or tablet. Read more about Userlytics
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Cloud-based usability testing platform for digital assets
With card sorting, tree testing, shareable highlight reels, automatic audio transcriptions, and more, quickly run customer experience studies to gather feedback & insights from your target persona(s) as they navigate your sites, apps, or prototypes (or your competitors) on mobile, desktop or tablet. Read more about Userlytics
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CallFinder   

11
Speech analytics tool for small to midsize businesses
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection. Read more about CallFinder
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Speech analytics tool for small to midsize businesses
CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection. Read more about CallFinder
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Bitrix24   

426
100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 5 million businesses worldwide. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 #1 FREE customer experience and customer relationship management platform used by 5 million businesses worldwide. Read more about Bitrix24
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SoGoSurvey   

633
80 pts
Customer and employee experience management platform.
SoGoSurvey’s customer experience (CX) platform enables companies of all sizes to discover and act on what drives customer loyalty. Keep customers happy and build value for your CX initiatives by prioritizing activities with the biggest potential impact on valued customers. Read more about SoGoSurvey
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Customer and employee experience management platform.
SoGoSurvey’s customer experience (CX) platform enables companies of all sizes to discover and act on what drives customer loyalty. Keep customers happy and build value for your CX initiatives by prioritizing activities with the biggest potential impact on valued customers. Read more about SoGoSurvey
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Salesforce Service Cloud  

445
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
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Lucky Orange  

58
All-in-one conversion optimization suite for website owners
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls. Read more about Lucky Orange
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All-in-one conversion optimization suite for website owners
Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls. Read more about Lucky Orange
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Medallia  

23
The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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The pioneer and market leader in Experience Management
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35. Read more about Medallia6M in value and an ROI of 591% over 3 years.
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MaritzCX  

2
Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX
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Customer experience management with data collection & reports
MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services. Read more about MaritzCX
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Bugwolf  

0
User testing tools for quality auditing
Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps. Read more about Bugwolf
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User testing tools for quality auditing
Bugwolf is a user testing solution providing tools and teams of testers to audit quality for software, websites and mobile apps. Read more about Bugwolf
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Nextpond  

0
Business process & customer experience management
Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training. Read more about Nextpond
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Business process & customer experience management
Nextpond is a business process & customer experience management solution for any size business, with real-time customer feedback & employee training. Read more about Nextpond
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Seekify  

0
Customer experience and employee training platform
Seekify is a cloud-based customer experience (CX) automation platform, which helps organizations gain actionable insight into clients’ requirements and educate customer service agents through contextual training, feedback, and real-time prompts. Read more about Seekify
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Customer experience and employee training platform
Seekify is a cloud-based customer experience (CX) automation platform, which helps organizations gain actionable insight into clients’ requirements and educate customer service agents through contextual training, feedback, and real-time prompts. Read more about Seekify
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