Customer Experience Software with Issue Tracking

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Intouch Insight   

10
Solutions for improving CX operational performance
Solutions for helping everyone in your organization - from location managers to the C-suite - identify & improve on the key drivers of exceptional CX. Read more about Intouch Insight
Solutions for improving CX operational performance
Solutions for helping everyone in your organization - from location managers to the C-suite - identify & improve on the key drivers of exceptional CX. Read more about Intouch Insight

Zendesk   

2,062
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
Cloud customer service software
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk

Smartlook   

89
Qualitative analytics for websites and mobile apps
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels. Read more about Smartlook
Qualitative analytics for websites and mobile apps
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels. Read more about Smartlook

Salesforce Service Cloud  

435
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
Customer service & support software
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud

TeamSupport  

710
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport

FullStory  

35
Webpage data insights for improving customer experience
FullStory is a cloud-based platform that collects data on page views, mouse movements, clicks, and other actions that visitors make on a business website. The platform helps brands to optimize the customer’s experience by providing features such as session replay, heat maps, and page insights. Read more about FullStory
Webpage data insights for improving customer experience
FullStory is a cloud-based platform that collects data on page views, mouse movements, clicks, and other actions that visitors make on a business website. The platform helps brands to optimize the customer’s experience by providing features such as session replay, heat maps, and page insights. Read more about FullStory

UXprobe  

10
Web-based user experience & usability testing platform
UXprobe is a user testing platform for developers, product managers, marketers & more to test their website, app, prototype or design choices with real users. Read more about UXprobe
Web-based user experience & usability testing platform
UXprobe is a user testing platform for developers, product managers, marketers & more to test their website, app, prototype or design choices with real users. Read more about UXprobe

Userback  

6
Real-time customer feedback collection & bug tracking tool
Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues. Read more about Userback
Real-time customer feedback collection & bug tracking tool
Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues. Read more about Userback

Usabilla  

2
User feedback solutions for websites, emails & apps
Usabilla is a user feedback solution for collecting qualitative and quantatitive user feedback across digital channels including websites, apps and emails. Read more about Usabilla
User feedback solutions for websites, emails & apps
Usabilla is a user feedback solution for collecting qualitative and quantatitive user feedback across digital channels including websites, apps and emails. Read more about Usabilla
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