Customer Experience Software with Issue Tracking

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
18 apps

Qualtrics CustomerXM   

198
Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
Visit WebsiteAdd to compareCompareRemove app
Customer experience management (CXM) platform
Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM
Visit WebsiteCompare

FullStory   

53
Everything you need to know about your digital experience.
FullStory tells you everything you need to know about your digital experience. Deliver exceptional experiences by letting our easy-to-use, intelligent software pinpoint when, where, and how user struggle is affecting your revenue and retention. Read more about FullStory
Visit WebsiteAdd to compareCompareRemove app
Everything you need to know about your digital experience.
FullStory tells you everything you need to know about your digital experience. Deliver exceptional experiences by letting our easy-to-use, intelligent software pinpoint when, where, and how user struggle is affecting your revenue and retention. Read more about FullStory
Visit WebsiteCompare

Centercode   

48
Client satisfaction solution
Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more. Read more about Centercode
Visit WebsiteAdd to compareCompareRemove app
Client satisfaction solution
Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more. Read more about Centercode
Visit WebsiteCompare

Smartlook   

96
Qualitative analytics for websites and mobile apps
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels. Read more about Smartlook
Visit WebsiteAdd to compareCompareRemove app
Qualitative analytics for websites and mobile apps
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels. Read more about Smartlook
Visit WebsiteCompare

Zendesk   

2,374
Cloud-based Help Desk & Customer Support Platform
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
Visit WebsiteCompare

LiveAgent   

927
Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
Visit WebsiteCompare

Salesforce Service Cloud  

445
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
Learn moreAdd to compareCompareRemove app
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
Learn moreCompare

Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Learn moreAdd to compareCompareRemove app
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Learn moreCompare

Zoho Desk  

1,611
Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Learn moreAdd to compareCompareRemove app
Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
Learn moreCompare

TeamSupport  

753
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
Learn moreAdd to compareCompareRemove app
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
Learn moreCompare

Usersnap  

35
Usersnap is the #1 visual feedback solution for QA/UAT/CX
Streamline your QA process by letting your users create screenshots of their current browser content and annotate it. Visual feedback and issue tracking makes the communicate easy with your team and developers. Usersnap is the #1 bug tracking and feedback tool for every web project. Read more about Usersnap
Learn moreAdd to compareCompareRemove app
Usersnap is the #1 visual feedback solution for QA/UAT/CX
Streamline your QA process by letting your users create screenshots of their current browser content and annotate it. Visual feedback and issue tracking makes the communicate easy with your team and developers. Usersnap is the #1 bug tracking and feedback tool for every web project. Read more about Usersnap
Learn moreCompare

Userbrain  

38
Usability testing platform for developers
Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking. Read more about Userbrain
Learn moreAdd to compareCompareRemove app
Usability testing platform for developers
Userbrain is a cloud-based usability testing platform, which helps businesses measure and validate customer experiences with websites or products through continuous feedback. Key features include issue tracking, tagging, access control, audience targeting, task management, and status tracking. Read more about Userbrain
Learn moreCompare

Userback  

13
Real-time customer feedback collection & bug tracking tool
Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues. Read more about Userback
Learn moreAdd to compareCompareRemove app
Real-time customer feedback collection & bug tracking tool
Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues. Read more about Userback
Learn moreCompare

Beta Testing  

11
Real-environment feedback & technical testing platform
user feedback, customer experience journeys, user onboarding, feedback surveys, bug tracking, bug reporting, beta testers. Read more about Beta Testing
Learn moreAdd to compareCompareRemove app
Real-environment feedback & technical testing platform
user feedback, customer experience journeys, user onboarding, feedback surveys, bug tracking, bug reporting, beta testers. Read more about Beta Testing
Learn moreCompare

UXprobe  

10
Web-based user experience & usability testing platform
UXprobe is a user testing platform for developers, product managers, marketers & more to test their website, app, prototype or design choices with real users. Read more about UXprobe
Learn moreAdd to compareCompareRemove app
Web-based user experience & usability testing platform
UXprobe is a user testing platform for developers, product managers, marketers & more to test their website, app, prototype or design choices with real users. Read more about UXprobe
Learn moreCompare

Intouch Insight  

10
Solutions for improving CX operational performance
Solutions for helping everyone in your organization - from location managers to the C-suite - identify & improve on the key drivers of exceptional CX. Read more about Intouch Insight
Learn moreAdd to compareCompareRemove app
Solutions for improving CX operational performance
Solutions for helping everyone in your organization - from location managers to the C-suite - identify & improve on the key drivers of exceptional CX. Read more about Intouch Insight
Learn moreCompare

Userfeel  

5
Remote usability testing application for UX researchers
Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation. Read more about Userfeel
Learn moreAdd to compareCompareRemove app
Remote usability testing application for UX researchers
Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation. Read more about Userfeel
Learn moreCompare

Usabilla  

3
User feedback solutions for websites, emails & apps
Usabilla is a user feedback solution for collecting qualitative and quantatitive user feedback across digital channels including websites, apps and emails. Read more about Usabilla
Learn moreAdd to compareCompareRemove app
User feedback solutions for websites, emails & apps
Usabilla is a user feedback solution for collecting qualitative and quantatitive user feedback across digital channels including websites, apps and emails. Read more about Usabilla
Learn moreCompare
Filter by
Customer rating