Customer Experience Software with @mentions

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12 apps

Zoho CRM   

4,322
CRM software that helps you sell smarter, better, faster.
Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM
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CRM software that helps you sell smarter, better, faster.
Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM
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EnjoyHQ   

9
User research repository platform for UX teams
EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis. Read more about EnjoyHQ
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User research repository platform for UX teams
EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis. Read more about EnjoyHQ
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TINT  

5
The social media display platform used by 45,000 brands
TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere. Read more about TINT
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The social media display platform used by 45,000 brands
TINT is a complete social media marketing solution. With TINT you can collect, curate, and promote all your best content on any screen, anywhere. Read more about TINT
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Zoho Desk  

1,620
Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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Drift  

140
Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools. Read more about Drift
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Live chat & in-app messaging for sales & marketing
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools. Read more about Drift
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Sprinklr  

53
Social media management, social analytics & strategy planning
Sprinkl offers a range of social media management products to help brands improve their presence on social media channels; increasing engagement, improving insight and becoming more strategic. Sprinkl is a social experience management platform with a suite of applications to ensure brand consistency among both customers and staff. Read more about Sprinklr Sprinklr can be used to align teams, departments and divisions, including Sales, Marketing, Customer Service, PR, Events, and Crisis Management, to ensure one unified social campaign goal and brand message. Products that Sprinklr offers include tools for engagement, listening, publishing, governance, asset management, reporting and more.
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Social media management, social analytics & strategy planning
Sprinkl offers a range of social media management products to help brands improve their presence on social media channels; increasing engagement, improving insight and becoming more strategic. Sprinkl is a social experience management platform with a suite of applications to ensure brand consistency among both customers and staff. Read more about Sprinklr Sprinklr can be used to align teams, departments and divisions, including Sales, Marketing, Customer Service, PR, Events, and Crisis Management, to ensure one unified social campaign goal and brand message. Products that Sprinklr offers include tools for engagement, listening, publishing, governance, asset management, reporting and more.
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Zoho CRM Plus  

36
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
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Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
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Kustomer  

25
Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
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Modern Customer Service Software For Customer-First Brands
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
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Oracle Service Cloud  

10
Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Web, Social & Contact Center
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channels. Oracle Service Cloud is comprised of Oracle's RightNow suite of products that facilitate web, social and contact center customer services. Read more about Oracle Service Cloud Oracle´s RightNow products aim to help users offer a unified, cross-channel service to their customers. Oracle Service Cloud is an enterprise platform to provide a first-class customer experience through a cloud-based, high security system. Oracle acquired RightNow Technologies in 2011, whose products help users provide customer service across call centers, web and social networks. With the acquisition, Oracle and RightNow offer solutions to enhance customer service across all channels.
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Conversocial  

8
The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
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The Digital Care Platform for Social Messaging.
Conversocial is a leading customer engagement platform for today’s digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale,… Read more about Conversocial
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Antlere  

3
Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty. Read more about Antlere
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Multi-channel Net Promoter Score (NPS) survey software
Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty. Read more about Antlere
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Zoomph  

2
Digital Intelligence Reimagined
Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences. Read more about Zoomph
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Digital Intelligence Reimagined
Helping sports teams, agencies and brands measure the value of their sponsorships, partnerships and understanding their audiences. Read more about Zoomph
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