Customer Experience Software with Support Ticket Tracking

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14 apps

Wix Answers   

19
The only unified customer support solution.
Wix Answers combines a knowledge base, call center, ticketing and live chat providing one continuous timeline for the agents, and consistent, seamless customer experience for the end-users. Read more about Wix Answers
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The only unified customer support solution.
Wix Answers combines a knowledge base, call center, ticketing and live chat providing one continuous timeline for the agents, and consistent, seamless customer experience for the end-users. Read more about Wix Answers
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Freshdesk   

2,179
Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk
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Online helpdesk system and customer service software
Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk
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Zendesk   

2,374
Cloud-based Help Desk & Customer Support Platform
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk helps you create one destination for all your customer self-service needs. Read more about Zendesk
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BirdEye   

291
Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye
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Online reputation management
Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS. Read more about BirdEye
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LiveAgent   

925
Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
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Great customer service starts with better help desk software
Great customer service starts with better Customer Experience Software! Read more about LiveAgent
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Salesforce Service Cloud  

445
Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
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Customer Service & Field Service Management Solutions
Use Salesforce Service Cloud's knowledge management, online communities, live chat and social customer support features to improve your customer's experience. Read more about Salesforce Service Cloud
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Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
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Zoho Desk  

1,608
Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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Cloud-based help desk platform
Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk
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TeamSupport  

753
B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
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B2B Customer Support Software
TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport
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Groove  

59
Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove
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Support, Simplified.
Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more. Read more about Groove
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Zoho CRM Plus  

36
Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
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Unified Customer Experience platform
Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus
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Vocalcom  

15
Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom
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Omnichannel Cloud Contact Center Solutions
Our award-winning platform enables businesses to drive a more effective sales team, and create effortless omnichannel customer experiences, and relationships. Read more about Vocalcom
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FuseDesk  

4
Help Desk, Support Ticketing, and Messaging Platform
FuseDesk is your Multi-Channel Customer Experience Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today. Read more about FuseDesk
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Help Desk, Support Ticketing, and Messaging Platform
FuseDesk is your Multi-Channel Customer Experience Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today. Read more about FuseDesk
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OMQ  

0
Customizable, AI-powered customer service
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response… Read more about OMQ
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Customizable, AI-powered customer service
OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response… Read more about OMQ
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