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Customer Experience Software

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InMoment logo
4.5
(20)

Customer and employee experience management software

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InMoment is a modern Customer Experience (CX) solution that combines data, technology, and human expertise.

InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Zoho CRM Plus logo
4.4
(62)

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

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TeamSupport Messaging & Live Chat logo
4.6
(109)

Engage in impactful conversations

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Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations.

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Alchemer logo
4.5
(305)

Give every customer a voice. Make every voice matter.

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The Alchemer Platform is the ideal solution for teams, departments, or for an entire organization looking to close the feedback loop with their customers and employees.

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Comarch Loyalty Marketing Platform logo
4.5
(6)

Powering hundreds of loyalty programs worldwide.

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No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels. With features like gamification and a promotion engine, it fosters great CX.

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Birdeye logo
4.7
(644)

#1 most trusted reputation and customer experience platform

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Access to customer reviews, across every touch point, from every source, in one place. BirdEye lets you dig beneath reviews, ratings, customer feedback, and survey scores to discover what's working, what's not, and where. Collect feedback across the customer journey via email, websites, SMS.

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Customer Frontlines logo
4.7
(246)

Customer experience management (CXM) platform

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Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.

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Survicate logo
4.5
(29)

Effortlessly collect continuous customer feedback at scale

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Survey software for customer-centric businesses to collect continuous insights at scale. Survicate enables creating surveys in minutes, real-time analysis, and acting on feedback to optimize operations and elevate customer experience.

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Call Journey logo
4.0
(2)

Small moments, deep insights

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Driving improved CX, sales and compliance outcomes through having the right data in the right format

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VoiceAnalytics logo
4.8
(4)

Gain insights out of all your customer interactions

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By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

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Keatext logo
3.8
(19)

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Mosaicx logo
3.8
(4)

Virtual agent and messaging outreach

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Mosaicx uses conversational AI to offer agent-like experiences without human agents. A comprehensive set of service modules means automation creates a better customer experience than ever before.

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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ThinkOwl logo
(0)

Customer service software powered by AI

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Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations.

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Zoho CRM logo
4.3
(6.6K)

CRM software that helps you sell smarter, better, faster.

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Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features.

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Zuar Portal logo
5.0
(1)

Provide branded Tableau dashboards!

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Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

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FiveStars logo
4.6
(1.2K)

Providing Loyalty and Marketing for 15,000 Local Businesses

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Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often.

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Nextiva Contact Center logo
4.4
(99)

Omni-Channel Customer Relationship Management.

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Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers ease of use, manageability, scalability, reliability, and enterprise-class functionality.

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Jotform logo
4.6
(1.8K)

Powerful Forms Get It Done

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Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience!

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HelpHero logo
4.7
(7)

Helping businesses create incredible experiences for users

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HelpHero helps businesses create incredible in-app help experiences for their users with no coding, design experience or big budgets required.

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ReviewInc logo
4.8
(25)

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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SurveyMonkey logo
4.6
(9.9K)

A market-leading survey platform.

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Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels.

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