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Best Customer Experience Software in China

99 software options

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Qualtrics CustomerXM

4.7
(218)

Customer experience management (CXM) platform

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 10 other languages.

Read more about Qualtrics CustomerXM

Salesforce Essentials

4.3
(126)

CRM for small business

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 21 other languages.

Read more about Salesforce Essentials

Userlytics

4.4
(16)

Cloud-based usability testing platform for digital assets

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 5 other languages.

Read more about Userlytics

Zendesk

4.4
(2,547)

Service-first CRM company that builds support & sales tools

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 24 other languages.

Read more about Zendesk

LiaCX

4.6
(10)

Close the loop on every customer interaction.

Available in China supporting English and 1 other language.

Read more about LiaCX

Trustpilot

4.5
(573)

Customer review management platform for online businesses

Available in China supporting English and 7 other languages.

Read more about Trustpilot

Hotjar

4.7
(375)

Behavior Analytics for any business selling online.

Available in China supporting Chinese (Traditional) and 20 other languages.

Read more about Hotjar

Smartlook

4.7
(112)

Qualitative analytics for websites and mobile apps

Available in China supporting English and 14 other languages.

Read more about Smartlook

Qubicles

4.4
(24)

Revolutionary blockchain-powered contact center software

Available in China supporting English language.

Read more about Qubicles

Pipedrive

4.6
(2,280)

CRM built by salespeople, for salespeople

Available in China supporting English and 13 other languages.

Read more about Pipedrive

Sprout Social

4.4
(446)

Social Media Management Software for Business

Available in China supporting English language.

Read more about Sprout Social

Aimtell

4.6
(15)

Web push notifications for mobile & desktop

Available in China supporting English language.

Read more about Aimtell

SurveySparrow

4.4
(48)

Conversational survey tool

Available in China supporting English and 4 other languages.

Read more about SurveySparrow

Zoho CRM

4.2
(4,778)

CRM software that helps you sell smarter, better, faster.

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 18 other languages.

Read more about Zoho CRM

EngageBay

4.6
(67)

Integrated sales & marketing software for growing teams

Available in China supporting English language.

Read more about EngageBay

Falcon.io

4.2
(179)

Unified social media marketing and management platform

Available in China supporting English language.

Read more about Falcon.io

EnjoyHQ

4.8
(12)

User research repository platform for UX teams

Available in China supporting English language.

Read more about EnjoyHQ

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 13 other languages.

Read more about Bitrix24

SendX

4.7
(22)

Affordable Email Marketing Software

Available in China supporting English language.

Read more about SendX

Usage Intelligence

4.3
(7)

Usage analytics solution built for distributed software

Available in China supporting English language.

Read more about Usage Intelligence

Canny

4.7
(28)

Customer feedback & feature request management

Available in China supporting English language.

Read more about Canny

Zoho Desk

4.5
(1,648)

Cloud-based help desk platform

Available in China supporting Chinese (Simplified) and 5 other languages.

Read more about Zoho Desk

Zonka Feedback

4.8
(23)

Multi-channel survey & feedback platform

Available in China supporting English language.

Read more about Zonka Feedback

re:spondelligent

5.0
(2)

Review management platform

Available in China supporting English and 2 other languages.

Read more about re:spondelligent

Nicereply

4.7
(266)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 23 other languages.

Read more about Nicereply

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