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Customer Loyalty Software with Complaint Monitoring

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

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Preferred Patron Loyalty logo

Loyalty marketing, customer engagement & gift cards

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Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

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Customer Frontlines logo

Customer experience management (CXM) platform

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Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer loyalty.

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Trustpilot logo

Customer review management platform for online businesses

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Trustpilot is a customer review management platform that helps online businesses to establish a trusted brand and connect with customers by collecting reviews and gathering feedback to improve customer experience, amplify their online presence, increase conversions and sales, and more

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NiceJob logo

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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Listen360 logo

Customer engagement software for feedback & online reviews

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Listen360 is a customer engagement platform that helps you shape your brand perception & customer experience by turning online reviews & customer sentiment into actionable data. Our net promoter-based platform is a tool to ensure your locations are consistently providing quality service.

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GetFeedback logo

Send better surveys. Collect better feedback.

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GetFeedback is easy-to-use online survey software designed to improve response rates.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Merchant Centric logo

Social media management for businesses of all sizes

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Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

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ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

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ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Engage 365 logo

Customer loyalty and reward platform

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A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs- Engage365.
Drive lasting customer loyalty with Engage365.

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Get Satisfaction logo

Drive Customer Engagement

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Get Satisfaction is a cloud collaboration software that helps build online communities, increase revenue, improve customer satisfaction and engagement, structure ideas to build better products and reduce support costs. It focuses on outcomes in order to create value for both company and customers.

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Track logo

An intelligent system for customer experience management

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Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.

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RapidNPS logo

Real-time customer satisfaction tracking tool

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RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

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EngagePackage logo

Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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