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Talon.One logo
4.7
15

Powerful Promotion Engine for Enterprises

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Talon.One users   
avatar
avatar
+11
The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.
As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field.
The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs.
My number one most frustrating thing about Talon One is the lack of training and tool descriptions.
The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service.
Sometimes the list of events takes a long time or throws an error.
One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
My two favorite aspects of Talon One are the customizations and ease of campaign creation.
Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead.
After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products.
We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign.
We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.
I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition.
The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.
As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field.
The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs.
My number one most frustrating thing about Talon One is the lack of training and tool descriptions.
The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service.
Sometimes the list of events takes a long time or throws an error.
One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
My two favorite aspects of Talon One are the customizations and ease of campaign creation.
Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead.
After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products.
We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign.
We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.
I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition.
The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.
As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field.
The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs.
My number one most frustrating thing about Talon One is the lack of training and tool descriptions.
The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service.
Sometimes the list of events takes a long time or throws an error.
One helps us to not give out discounts where not needed but to incentivize the behavior we where it is needed. In short: Our metrics have improved.
I wasn't in the team when the integration was donde, so getting to know the logics behind all attribute names and how they work is hard.
My two favorite aspects of Talon One are the customizations and ease of campaign creation.
Quite easy to set up campaigns, we spend time compared to before. We are about to also use their API which is well documented according to our developers - Many opportunities ahead.
After setting up all attributes and knowing how to build rules is easy for a growth team to set up targeted engines to increase retention and usage of digital products.
We are able to get pretty granular with how a promo is processed, even down to creating multiple codes for the same campaign.
We are working with discounts and promotions to attract new customers in a quite competitive industry. The rule system of Talon.
I researched 30+ different vendors when looking for an API-driven solution for our referral marketing campaigns, and can confidently say Talon has no real competition.
Zoho CRM logo
4.3
6.6K

CRM software that helps you sell smarter, better, faster.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
InviteReferrals logo
4.9
182

Referral marketing software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from InviteReferrals users   
avatar
+15
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
VYPER logo
4.6
84

Social engagement software to assist with marketing outreach

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.6
Pros and Cons from VYPER users   
avatar
avatar
avatar
+15
The other feature we loved that really motivated people to share the contest more was that people could unlock exclusive offers to shop and save online as they completed more of the contest actions.
It ruined my campaign and I couldn't be more displeased with them.
I love the ease of use that Vyper offers. I taught my team to use it in a matter of a few hours, it's incredibly user friendly and has such a great variety of options built into the platform.
Their financial system is broken and stores your card information well after you cancel and continues charging.
It's easy to use and has so many great features that I have extended my social media reach and email list through the powerful features that VYPER provides.
Wish there was a button when I logged in that would take me directly to the results, rather than having to go through the contest to get to it. Unless I got it all wrong.
I have loved working with Vyper because it makes impressing my clients EASY. It looks like it takes a lot more effort to build than it actually does.
Io is not profestionnal. The name is hard to remember with non-English Customer.
Easy to use and plenty of informative videos. Webinars are great and the community for the group is really helpful.
Ease of use, easy to put together and implement, responsive customer service.
Client really loved the high-tech (functionality), big budget look and feel without the big ticket price.
Overall an excellent experience for my client and her audience/customers. Ran the client’s contest for only 1 week, and my client generated in 1 week the revenue she typically generates in 1 month.
I like the possibilities of Vyper, you can create really cool customized things with more open gamification.
The desktop and mobile consumer-facing view of the contest looked *very* professional and similar to a contest experience a consumer would expect to get from a big brand like Coca-Cola.
My promotion and music companies are reaping the benefits of this program.
The most thing we like about this software is the mail integration. We only use Klaviyo and Vyper provides us to include Klaviyo with our Giveaway campaigns.
Vyper is easy to install and configure. Very easy to pick your vpn server connection which can be based on speed or location.
Its visual editor is very handy and flexible and also the emails , its very easy to customise emails.
The other feature we loved that really motivated people to share the contest more was that people could unlock exclusive offers to shop and save online as they completed more of the contest actions.
It ruined my campaign and I couldn't be more displeased with them.
I love the ease of use that Vyper offers. I taught my team to use it in a matter of a few hours, it's incredibly user friendly and has such a great variety of options built into the platform.
Their financial system is broken and stores your card information well after you cancel and continues charging.
It's easy to use and has so many great features that I have extended my social media reach and email list through the powerful features that VYPER provides.
Wish there was a button when I logged in that would take me directly to the results, rather than having to go through the contest to get to it. Unless I got it all wrong.
I have loved working with Vyper because it makes impressing my clients EASY. It looks like it takes a lot more effort to build than it actually does.
Io is not profestionnal. The name is hard to remember with non-English Customer.
Easy to use and plenty of informative videos. Webinars are great and the community for the group is really helpful.
Ease of use, easy to put together and implement, responsive customer service.
Client really loved the high-tech (functionality), big budget look and feel without the big ticket price.
Overall an excellent experience for my client and her audience/customers. Ran the client’s contest for only 1 week, and my client generated in 1 week the revenue she typically generates in 1 month.
I like the possibilities of Vyper, you can create really cool customized things with more open gamification.
The desktop and mobile consumer-facing view of the contest looked *very* professional and similar to a contest experience a consumer would expect to get from a big brand like Coca-Cola.
My promotion and music companies are reaping the benefits of this program.
The most thing we like about this software is the mail integration. We only use Klaviyo and Vyper provides us to include Klaviyo with our Giveaway campaigns.
Vyper is easy to install and configure. Very easy to pick your vpn server connection which can be based on speed or location.
Its visual editor is very handy and flexible and also the emails , its very easy to customise emails.
The other feature we loved that really motivated people to share the contest more was that people could unlock exclusive offers to shop and save online as they completed more of the contest actions.
It ruined my campaign and I couldn't be more displeased with them.
I love the ease of use that Vyper offers. I taught my team to use it in a matter of a few hours, it's incredibly user friendly and has such a great variety of options built into the platform.
Their financial system is broken and stores your card information well after you cancel and continues charging.
It's easy to use and has so many great features that I have extended my social media reach and email list through the powerful features that VYPER provides.
Wish there was a button when I logged in that would take me directly to the results, rather than having to go through the contest to get to it. Unless I got it all wrong.
I have loved working with Vyper because it makes impressing my clients EASY. It looks like it takes a lot more effort to build than it actually does.
Io is not profestionnal. The name is hard to remember with non-English Customer.
Easy to use and plenty of informative videos. Webinars are great and the community for the group is really helpful.
Ease of use, easy to put together and implement, responsive customer service.
Client really loved the high-tech (functionality), big budget look and feel without the big ticket price.
Overall an excellent experience for my client and her audience/customers. Ran the client’s contest for only 1 week, and my client generated in 1 week the revenue she typically generates in 1 month.
I like the possibilities of Vyper, you can create really cool customized things with more open gamification.
The desktop and mobile consumer-facing view of the contest looked *very* professional and similar to a contest experience a consumer would expect to get from a big brand like Coca-Cola.
My promotion and music companies are reaping the benefits of this program.
The most thing we like about this software is the mail integration. We only use Klaviyo and Vyper provides us to include Klaviyo with our Giveaway campaigns.
Vyper is easy to install and configure. Very easy to pick your vpn server connection which can be based on speed or location.
Its visual editor is very handy and flexible and also the emails , its very easy to customise emails.
GetFeedback logo
4.7
50

Send better surveys. Collect better feedback.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.6
Pros and Cons from GetFeedback users   
avatar
avatar
avatar
+15
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
If anything, it could be a little cheaper, but I'd really struggle to criticise this software.
The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
It doesn't allow for native integration and right now are developers are struggling to get it working on all the pages we are trying to test.
The filling out process is easy, aesthetically pleasing and quite enjoyable. I absolutely love that all my responses go straight to my business e-mail so I can print and compile.
Very expensive if you want to have the Salesforce connection. Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc.
They're customer service is outstanding. I cannot recommend this product enough.
This is great for us because we're able to track some very specific questions on lead and contact records for better targeting our sales efforts.
Integrated into my 'usual' newsletter seemlessly. I own a small business and think it is brilliant that this type of service is available to me, not just businesses with large marketing budgets.
I use GetFeedback to send a wedding day questionnaire to my brides to be and they love it almost as much as I do. The platform is extremely easy to navigate and use, and very up to date.
Awesome Awesome Product. Awesome Customer Service.
This boosted our credibility as an organization to send professional looking forms. It ended up not being worth the cost after the price structure adjustment.
It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce.
Overall experience is goot. It serves the purpose, it's really easy to implement and the surveys look really professional.
As a smaller company, GetFeedback has allowed us to create professional, easy to use surveys, that look stylish and capture the eyes of our guests.
Getfeedback is a feedback platform owned by SurveyMonkey. It's main advantage from its competitors is that it has a native connector to integrate it to Salesforce.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
If anything, it could be a little cheaper, but I'd really struggle to criticise this software.
The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
It doesn't allow for native integration and right now are developers are struggling to get it working on all the pages we are trying to test.
The filling out process is easy, aesthetically pleasing and quite enjoyable. I absolutely love that all my responses go straight to my business e-mail so I can print and compile.
Very expensive if you want to have the Salesforce connection. Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc.
They're customer service is outstanding. I cannot recommend this product enough.
This is great for us because we're able to track some very specific questions on lead and contact records for better targeting our sales efforts.
Integrated into my 'usual' newsletter seemlessly. I own a small business and think it is brilliant that this type of service is available to me, not just businesses with large marketing budgets.
I use GetFeedback to send a wedding day questionnaire to my brides to be and they love it almost as much as I do. The platform is extremely easy to navigate and use, and very up to date.
Awesome Awesome Product. Awesome Customer Service.
This boosted our credibility as an organization to send professional looking forms. It ended up not being worth the cost after the price structure adjustment.
It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce.
Overall experience is goot. It serves the purpose, it's really easy to implement and the surveys look really professional.
As a smaller company, GetFeedback has allowed us to create professional, easy to use surveys, that look stylish and capture the eyes of our guests.
Getfeedback is a feedback platform owned by SurveyMonkey. It's main advantage from its competitors is that it has a native connector to integrate it to Salesforce.
I love the platform and how easy and fun is to do the surveys and its an easy way to get a feedback from your customers.
Problems with changing creator's account password. Tech support ineffective in solving some basic, continual problems.
I love the interface for creating surveys - super easy to use and they offer nice templates that make my surveys look very custom.
If anything, it could be a little cheaper, but I'd really struggle to criticise this software.
The solution is very easy to use, the surveys look great and get great response rates, and it integrates with Salesforce which makes reporting super easy.
It doesn't allow for native integration and right now are developers are struggling to get it working on all the pages we are trying to test.
The filling out process is easy, aesthetically pleasing and quite enjoyable. I absolutely love that all my responses go straight to my business e-mail so I can print and compile.
Very expensive if you want to have the Salesforce connection. Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc.
They're customer service is outstanding. I cannot recommend this product enough.
This is great for us because we're able to track some very specific questions on lead and contact records for better targeting our sales efforts.
Integrated into my 'usual' newsletter seemlessly. I own a small business and think it is brilliant that this type of service is available to me, not just businesses with large marketing budgets.
I use GetFeedback to send a wedding day questionnaire to my brides to be and they love it almost as much as I do. The platform is extremely easy to navigate and use, and very up to date.
Awesome Awesome Product. Awesome Customer Service.
This boosted our credibility as an organization to send professional looking forms. It ended up not being worth the cost after the price structure adjustment.
It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce.
Overall experience is goot. It serves the purpose, it's really easy to implement and the surveys look really professional.
As a smaller company, GetFeedback has allowed us to create professional, easy to use surveys, that look stylish and capture the eyes of our guests.
Getfeedback is a feedback platform owned by SurveyMonkey. It's main advantage from its competitors is that it has a native connector to integrate it to Salesforce.
Retently logo
4.9
27

Net Promoter Score & customer feedback collection

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Retently users   
avatar
+15
It's great to be able to have different campaigns for the various offerings of our business so we can track what is successful and gain valuable feedback as to what is working well for our clients.
There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.
Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
The only complaint I have is that they asked for a review on cap terra's website. I had to switch browsers 4x in order to leave this review.
We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.
They are immediately shown the popup but they've hardly used the site so it annoys them.
Easy UX, many features but simplified and not overloaded, perfect fit for our use case, integrations, support, freedom in template design & customization.
Sending the same campaign in different languages is a little troublesome if you're on the basic subscription model.
Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Fantastic support team which is always on hand to help with any questions.
This is a great tool for helping to understand your customer experience and evaluate NPS.
Ease of use, beautiful and intuitive interface, cost effective.
Great customer service and support and good value for money.
Firstly, every experience I have had communicating with Retently has been a positive one. They always answer questions promptly and communicate effectively - no room for needless frustrations.
The software itself is very user friendly, easy to setup and use.
Retently has played a big role in helping us to retain customers, get quotes and testimonials and has also helped reduce churn by acting quickly on the feedback provided.
I was amazed with the response rates of the surveys we ran. It was much higher than previous systems and what we expected.
It is easy to set up and even more easy to analyse and visualize the results at the end with custom feedback tags and other visualization features.
It's great to be able to have different campaigns for the various offerings of our business so we can track what is successful and gain valuable feedback as to what is working well for our clients.
There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.
Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
The only complaint I have is that they asked for a review on cap terra's website. I had to switch browsers 4x in order to leave this review.
We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.
They are immediately shown the popup but they've hardly used the site so it annoys them.
Easy UX, many features but simplified and not overloaded, perfect fit for our use case, integrations, support, freedom in template design & customization.
Sending the same campaign in different languages is a little troublesome if you're on the basic subscription model.
Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Fantastic support team which is always on hand to help with any questions.
This is a great tool for helping to understand your customer experience and evaluate NPS.
Ease of use, beautiful and intuitive interface, cost effective.
Great customer service and support and good value for money.
Firstly, every experience I have had communicating with Retently has been a positive one. They always answer questions promptly and communicate effectively - no room for needless frustrations.
The software itself is very user friendly, easy to setup and use.
Retently has played a big role in helping us to retain customers, get quotes and testimonials and has also helped reduce churn by acting quickly on the feedback provided.
I was amazed with the response rates of the surveys we ran. It was much higher than previous systems and what we expected.
It is easy to set up and even more easy to analyse and visualize the results at the end with custom feedback tags and other visualization features.
It's great to be able to have different campaigns for the various offerings of our business so we can track what is successful and gain valuable feedback as to what is working well for our clients.
There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website.
Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
The only complaint I have is that they asked for a review on cap terra's website. I had to switch browsers 4x in order to leave this review.
We chose Retently because their Intercom integration is the best on the market. When I had a question, their support team was very kind and fast to response.
They are immediately shown the popup but they've hardly used the site so it annoys them.
Easy UX, many features but simplified and not overloaded, perfect fit for our use case, integrations, support, freedom in template design & customization.
Sending the same campaign in different languages is a little troublesome if you're on the basic subscription model.
Easy to use, great customer support, great UI, and did exactly what I needed it to do.
Fantastic support team which is always on hand to help with any questions.
This is a great tool for helping to understand your customer experience and evaluate NPS.
Ease of use, beautiful and intuitive interface, cost effective.
Great customer service and support and good value for money.
Firstly, every experience I have had communicating with Retently has been a positive one. They always answer questions promptly and communicate effectively - no room for needless frustrations.
The software itself is very user friendly, easy to setup and use.
Retently has played a big role in helping us to retain customers, get quotes and testimonials and has also helped reduce churn by acting quickly on the feedback provided.
I was amazed with the response rates of the surveys we ran. It was much higher than previous systems and what we expected.
It is easy to set up and even more easy to analyse and visualize the results at the end with custom feedback tags and other visualization features.
Smile.io logo
4.6
22

Points, VIP & Referrals. Attract & retain loyal customers.

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Reviews Sentiment
Positive Reviews