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SurveyMonkey CX   

34
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX
NPS solution for flexible data collection & analysis
SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions. Read more about SurveyMonkey CX

Qualtrics   

281
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics
Experience management platform
Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform. Read more about Qualtrics

Nextiva   

204
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva
Simplifying Business Communication
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality. Read more about Nextiva

Genesys PureCloud   

77
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud
Mobile optimized cloud call center with multichannel routing
Genesys PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys PureCloud

Yotpo   

159
Reviews & customer content marketing
Yotpo helps commerce brands leverage customer reviews and photos throughout the buyer journey to increase trust, social proof, and sales. Read more about Yotpo
Reviews & customer content marketing
Yotpo helps commerce brands leverage customer reviews and photos throughout the buyer journey to increase trust, social proof, and sales. Read more about Yotpo

Key Survey   

38
Cloud based and on premise survey software
Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools. Read more about Key Survey
Cloud based and on premise survey software
Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools. Read more about Key Survey

Broadly   

97
Online review & reputation management for small businesses
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers. Read more about Broadly
Online review & reputation management for small businesses
Broadly is an online review & reputation management tool that helps small service-providing businesses improve their online reputation & attract new customers. Read more about Broadly

BirdEye   

238
Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye
Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye

SurveyLegend   

181
Mobile-friendly survey management platform
SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend
Mobile-friendly survey management platform
SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend

ReviewTrackers   

47
Review monitoring software for multi-location businesses
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers
Review monitoring software for multi-location businesses
Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights. Read more about ReviewTrackers

Intouch Insight   

10
Solutions for improving CX operational performance
This robust survey tool helps you collect and measure customer and employee feedback, and track other business KPIs including CSAT and NPS in real time. Read more about Intouch Insight
Solutions for improving CX operational performance
This robust survey tool helps you collect and measure customer and employee feedback, and track other business KPIs including CSAT and NPS in real time. Read more about Intouch Insight

Zendesk   

2,089
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Cloud customer service software
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Spark Chart   

40
Survey software for business consultants and leaders
Spark Chart is comprehensive survey software for business consultants and leaders to create and deploy any type of survey. Key features include customizable surveys and branding, ready-made templates, comprehensive deploy & track options, conditional logic and powerful reporting analytics & sharing. Read more about Spark Chart
Survey software for business consultants and leaders
Spark Chart is comprehensive survey software for business consultants and leaders to create and deploy any type of survey. Key features include customizable surveys and branding, ready-made templates, comprehensive deploy & track options, conditional logic and powerful reporting analytics & sharing. Read more about Spark Chart

123FormBuilder   

82
Web forms: as easy as 1-2-3!
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required. Read more about 123FormBuilder
Web forms: as easy as 1-2-3!
123FormBuilder is the fastest way to create professional forms for web and mobile. The drag & drop form editor makes it simple to build custom contact forms, surveys, registration forms and order forms in just minutes, using your browser. No coding skills required. Read more about 123FormBuilder

zenloop  

23
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop

Dimelo  

2
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo
Unified management tool for customer service conversations
Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform… Read more about Dimelo

Nicereply  

252
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply

Typeform  

243
Make data collection an experience with custom forms
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new. Read more about Typeform
Make data collection an experience with custom forms
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new. Read more about Typeform

Feedier  

115
Gamified customer engagement & feedback collection tool
Feedier is a customer survey and feedback collection tool designed to engage customers and gamify the feedback delivery process by incentivizing and rewarding customers for their time. Features include template & bot creation, customizable branding, campaign management, reports & analytics, & more. Read more about Feedier
Gamified customer engagement & feedback collection tool
Feedier is a customer survey and feedback collection tool designed to engage customers and gamify the feedback delivery process by incentivizing and rewarding customers for their time. Features include template & bot creation, customizable branding, campaign management, reports & analytics, & more. Read more about Feedier

AskNicely  

98
Collect real-time customer feedback using the NPS framework
AskNicely customer satisfaction software helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely
Collect real-time customer feedback using the NPS framework
AskNicely customer satisfaction software helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely

Tidio  

72
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface. Read more about Tidio
Communicator for businesses. live chat, messenger and email
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface. Read more about Tidio

Praiseworthy  

38
Employee recognition & individual feedback management
Praiseworthy is a feedback management and employee recognition tool for customer facing teams with survey distribution, feedback collection, and reporting. Read more about Praiseworthy
Employee recognition & individual feedback management
Praiseworthy is a feedback management and employee recognition tool for customer facing teams with survey distribution, feedback collection, and reporting. Read more about Praiseworthy

Swell CX  

40
Cloud-based customer experience management platform
Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time. Read more about Swell CX
Cloud-based customer experience management platform
Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time. Read more about Swell CX

GetFeedback  

35
Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback
Send better surveys. Collect better feedback.
GetFeedback is easy-to-use online survey software designed to improve response rates. Read more about GetFeedback

UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
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