Customer Satisfaction Software with Multi-Channel Management

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
16 apps

Zendesk   

2,381
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteAdd to compareCompareRemove app
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Visit WebsiteCompare

Bold360   

25
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteAdd to compareCompareRemove app
AI-powered customer engagement platform
Bold360 is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them. Read more about Bold360
Visit WebsiteCompare

Podium   

175
Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
Visit WebsiteAdd to compareCompareRemove app
Review management, reputation software, feedback & webchat
Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any channel. Gather feedback, text customers, get reviews - all with Podium. Read more about Podium
Visit WebsiteCompare

SoGoSurvey   

630
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
Visit WebsiteAdd to compareCompareRemove app
Customer and employee experience management platform.
SoGoSurvey is a cloud-based software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data. Read more about SoGoSurvey
Visit WebsiteCompare

NiceJob   

76
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Visit WebsiteAdd to compareCompareRemove app
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
Visit WebsiteCompare

Zonka Feedback   

20
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
Visit WebsiteAdd to compareCompareRemove app
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
Visit WebsiteCompare

LiveAgent   

927
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
Visit WebsiteCompare

Pypestream   

6
Cloud-based messaging and conversational AI platform
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows. Read more about Pypestream
Visit WebsiteAdd to compareCompareRemove app
Cloud-based messaging and conversational AI platform
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows. Read more about Pypestream
Visit WebsiteCompare

BirdEye   

317
Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye
Visit WebsiteAdd to compareCompareRemove app
Online reputation management
Effortlessly connect with your customers through BirdEye's online survey and review software, engaging at the right time, in the right channel. With automatic alerts, you can respond to reviews instantly to solve problems before they become problems. Seamlessly measure the experience you deliver. Read more about BirdEye
Visit WebsiteCompare

Q One   

0
All-in-one market research & consumer insight platform
Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace. Read more about Q One
Visit WebsiteAdd to compareCompareRemove app
All-in-one market research & consumer insight platform
Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace. Read more about Q One
Visit WebsiteCompare

Genesys Cloud   

100
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteAdd to compareCompareRemove app
Mobile optimized cloud call center with multichannel routing
Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation. Read more about Genesys Cloud
Visit WebsiteCompare

Critizr  

0
Customer feedback collection & analysis platform for retail
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more. Read more about Critizr
Learn moreAdd to compareCompareRemove app
Customer feedback collection & analysis platform for retail
Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more. Read more about Critizr
Learn moreCompare

CheckMarket  

139
Cloud-based enterprise survey software solution
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results. Read more about CheckMarket
Learn moreAdd to compareCompareRemove app
Cloud-based enterprise survey software solution
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results. Read more about CheckMarket
Learn moreCompare

zenloop  

30
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS). Read more about zenloop
Learn moreAdd to compareCompareRemove app
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
The SaaS company zenloop is a feedback management platform that empowers e-commerce brands to strengthen customer retention by nurturing relationships and fostering customer centricity based on the Net Promoter System®(NPS). Read more about zenloop
Learn moreCompare

UserVoice  

50
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Learn moreAdd to compareCompareRemove app
Build better products with intelligent product feedback
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Read more about UserVoice
Learn moreCompare

Akio  

0
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
Learn moreAdd to compareCompareRemove app
Multi-channel customer relations management platform
Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams. Read more about Akio
Learn moreCompare
Filter by
Customer rating