App comparison

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Customer Satisfaction Software with Workflow Management

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Jotform logo
4.6
(1.8K)

Powerful Forms Get It Done

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Trusted by over 10 million users, Jotform's form builder is the easy way to create and publish online forms from any device.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading help desk software built for better customer experiences. Improve your CSAT scores by supporting your customers on any channel: text SMS, web, mobile app, phone, email, social media.

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.

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Zoho CRM Plus logo
4.4
(62)

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings your sales, marketing, and customer service teams together on a single interface; centralizes customer and company data; and improves overall customer satisfaction. Key features include customer surveys, website live chat and chat b

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NICE CXone logo
4.2
(565)

Cloud Contact Center Software

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Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX

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Typeform logo
4.7
(836)

An online form builder that lets you collect data with ease.

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Make everyone feel like #1. Typeform is an online form builder that makes people feel heard. By making the forms interactive and well-designed, users are more likely to respond with complete, thoughtful answers, which means better data for you.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a help desk and customer experience management software. It helps businesses manage customer interactions from a unified platform. LiveAgent is a leader in delivering personalized experiences and exceeding customer expectations.

Start with a 30-day free trial, no credit card required.

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SurveyMonkey logo
4.6
(9.9K)

A market-leading survey platform.

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Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Pipedrive logo
4.5
(2.9K)

CRM built by salespeople, for salespeople

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Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

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Intercom logo
4.5
(1K)

Making internet business personal

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Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support.

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Sogolytics logo
4.7
(721)

Customer and employee experience management platform.

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Sogolytics is an experience management software that enables the creation of employee engagement surveys, customer satisfaction surveys, and online polls.

The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data.

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Tidio logo
4.7
(445)

Communicator for businesses. live chat, messenger and email

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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface

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monday sales CRM logo
4.7
(383)

Close deals. Automate the rest.

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monday sales CRM is the best customer satisfaction software to manage your customers' info and satisfaction. Digitize your forms and turn responses into workflows with monday.com's no-code platform. Quickly create forms, and embed them anywhere or share a link to get customer feedback instantly.

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Freshservice logo
4.5
(569)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools

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Pipefy logo
4.6
(305)

Design and automate business workflows in minutes.

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Pipefy increase efficiency and integrate end-to-end operations on a secure, low-code workflow and business process automation (BPA) platform for teams in IT, Procurement, Finance, HR, and more.

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Startquestion logo
4.9
(174)

Online survey creator and feedback collection

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Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more

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Customer Frontlines logo
4.7
(246)

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Weave logo
4.2
(475)

The all-in-one customer communication software

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Weave is the all-in-one customer communications and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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ReviewTrackers logo
4.7
(172)

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Custify logo
4.9
(104)

Customer success solution for SaaS businesses

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Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn rate in the recurring revenue model. Key features include KPI tracking, activity creation, task assignment, client communications, and audience segmentation.

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Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Userback logo
4.8
(71)

Understand what users want, and build what they love.

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Userback is a user research platform tailored for small teams, offering tools to capture feedback, survey users, and gather insights. Segment users, monitor interactions, and enhance product development effortlessly.

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VideoAsk logo
4.7
(66)

Get personal with face-to-face interactions: at scale

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VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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SurveySparrow logo
4.4
(107)

Conversational survey tool

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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