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Best Customer Satisfaction Software in China

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Qualtrics CustomerXM

4.7
(218)

Customer experience management (CXM) platform

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 10 other languages.

Read more about Qualtrics CustomerXM

monday.com

4.6
(2,270)

Project Management Made Easy

Available in China supporting English and 8 other languages.

Read more about monday.com

Zendesk

4.4
(2,547)

Service-first CRM company that builds support & sales tools

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 24 other languages.

Read more about Zendesk

Trustpilot

4.5
(573)

Customer review management platform for online businesses

Available in China supporting English and 7 other languages.

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HelpDesk

4.5
(28)

Ticketing software for effortless customer support

Available in China supporting English language.

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SurveySparrow

4.4
(48)

Conversational survey tool

Available in China supporting English and 4 other languages.

Read more about SurveySparrow

LiveAgent

4.7
(1,001)

Great customer service starts with better help desk software

Available in China supporting Chinese (Simplified) and 23 other languages.

Read more about LiveAgent

Custify

5.0
(54)

Customer success solution for SaaS businesses

Available in China supporting English language.

Read more about Custify

Canny

4.7
(28)

Customer feedback & feature request management

Available in China supporting English language.

Read more about Canny

Zonka Feedback

4.8
(23)

Multi-channel survey & feedback platform

Available in China supporting English language.

Read more about Zonka Feedback

Hotjar

4.7
(375)

Behavior Analytics for any business selling online.

Available in China supporting Chinese (Traditional) and 20 other languages.

Read more about Hotjar

Nicereply

4.7
(266)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 23 other languages.

Read more about Nicereply

elevio

4.6
(27)

Self-service support & customer education platform

Available in China supporting Chinese (Simplified), Chinese (Traditional) and 18 other languages.

Read more about elevio

Pipefy

4.6
(259)

the Work Management platform

Available in China supporting English and 4 other languages.

Read more about Pipefy

SurveyMonkey

4.6
(8,297)

A market-leading survey platform.

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Available in China supporting Chinese (Simplified) and 15 other languages.

Read more about SurveyMonkey

Totango

4.2
(19)

Accelerate Revenues with Customer Engagement Management

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Available in China supporting English language.

Read more about Totango

LiaCX

4.6
(10)

Close the loop on every customer interaction.

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Available in China supporting English and 1 other language.

Read more about LiaCX

Typeform

4.7
(416)

Make data collection an experience with custom forms

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Available in China supporting English and 1 other language.

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Tidio

4.8
(193)

Communicator for businesses. live chat, messenger and email

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Available in China supporting English and 7 other languages.

Read more about Tidio

Alchemer

4.5
(274)

We put feedback in the hands of those who can take action.

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Available in China supporting Chinese (Simplified) and 23 other languages.

Read more about Alchemer

Feedier

4.7
(117)

Gamified customer engagement & feedback collection tool

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Available in China supporting English and 14 other languages.

Read more about Feedier

CheckMarket

4.5
(147)

Cloud-based enterprise survey software solution

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Available in China supporting English and 2 other languages.

Read more about CheckMarket

SmartSurvey

4.7
(92)

Online survey & questionnaire tool

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Available in China supporting English language.

Read more about SmartSurvey

123FormBuilder

4.4
(117)

Web forms: as easy as 1-2-3!

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Available in China supporting English and 6 other languages.

Read more about 123FormBuilder

SurveyLab

4.9
(45)

Survey software and questionnaire tool

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Available in China supporting Chinese (Simplified), Chinese (Traditional) and 24 other languages.

Read more about SurveyLab

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