Reservation & Online Booking Software with Business Analysis

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FareHarbor   

803
Mobile-Friendly Reservation Software
Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations. Built in Hawaii, and powered by the Aloha Spirit. Read more about FareHarbor
Mobile-Friendly Reservation Software
Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations. Built in Hawaii, and powered by the Aloha Spirit. Read more about FareHarbor

Starboard Suite   

125
Effortless Reservations and Ticketing
Starboard Suite is the premier reservation system designed specifically for passenger vessels and watersports operators. Read more about Starboard Suite
Effortless Reservations and Ticketing
Starboard Suite is the premier reservation system designed specifically for passenger vessels and watersports operators. Read more about Starboard Suite

Checkfront   

229
Online bookings for tours, activities & rentals
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process payments. Checkfront manages tours, activities, & rentals. Checkfront offers plugins to popular CMS products like Wordpress, Drupal, Joomla! & Movable Type. Read more about Checkfront
Online bookings for tours, activities & rentals
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, & process payments. Checkfront manages tours, activities, & rentals. Checkfront offers plugins to popular CMS products like Wordpress, Drupal, Joomla! & Movable Type. Read more about Checkfront

Peek Pro Tour Operators  

555
Mobile-Optimized Booking System for Tour Operators
Peek Pro is an end to end solution for tour and activity operators to be able to run their businesses on and off their mobile devices. Read more about Peek Pro Tour Operators
Mobile-Optimized Booking System for Tour Operators
Peek Pro is an end to end solution for tour and activity operators to be able to run their businesses on and off their mobile devices. Read more about Peek Pro Tour Operators

Regiondo  

20
The all-in-one booking solution for the leisure industry
Regiondo is a comprehensive all-in-one booking system that enables you as leisure and activity providers to manage online-bookings over your own website. Read more about Regiondo
The all-in-one booking solution for the leisure industry
Regiondo is a comprehensive all-in-one booking system that enables you as leisure and activity providers to manage online-bookings over your own website. Read more about Regiondo

TrekkSoft  

169
Manage, market, and sell with one tour and activity solution
TrekkSoft offer Tour & Activity companies a complete reservation & online booking solution designed to provide easy daily management & increase conversions. Read more about TrekkSoft
Manage, market, and sell with one tour and activity solution
TrekkSoft offer Tour & Activity companies a complete reservation & online booking solution designed to provide easy daily management & increase conversions. Read more about TrekkSoft

Xotelia  

45
Channel manager for B&B, guesthouses and vacation rentals
Xotelia's solution is designed for B&B and guesthouse owners / managers across the world, enabling them to manage bookings from multiple channels, in one place. Read more about Xotelia
Channel manager for B&B, guesthouses and vacation rentals
Xotelia's solution is designed for B&B and guesthouse owners / managers across the world, enabling them to manage bookings from multiple channels, in one place. Read more about Xotelia

VenueLytics  

3
Venue & event management platform
VenueLytics is a cloud-based venue & event management platform which covers table reservations, event bookings, food & drink ordering, loyalty rewards, and more. Read more about VenueLytics
Venue & event management platform
VenueLytics is a cloud-based venue & event management platform which covers table reservations, event bookings, food & drink ordering, loyalty rewards, and more. Read more about VenueLytics
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Avg. User review

Reservation & Online Booking Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Reservation & Online Booking apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
70
70
Reviews 19/20
Integrations 17/20
Mobile 0/20
Functionality 20/20
Security 14/20
69
69
Reviews 15/20
Integrations 18/20
Mobile 19/20
Functionality 17/20
Security -/20
67
67
Reviews 10/20
Integrations 13/20
Mobile 17/20
Functionality 15/20
Security 12/20
66
66
Reviews 14/20
Integrations 17/20
Mobile 5/20
Functionality 14/20
Security 16/20
65
65
Reviews 12/20
Integrations 6/20
Mobile 18/20
Functionality 14/20
Security 15/20
64
64
Reviews 13/20
Integrations 4/20
Mobile 18/20
Functionality 17/20
Security 12/20
64
64
Reviews 13/20
Integrations 12/20
Mobile 18/20
Functionality 14/20
Security 7/20
64
64
Reviews 13/20
Integrations 18/20
Mobile 17/20
Functionality 16/20
Security -/20
63
63
Reviews 17/20
Integrations 20/20
Mobile 0/20
Functionality 17/20
Security 9/20
63
63
Reviews 13/20
Integrations 10/20
Mobile 18/20
Functionality 13/20
Security 9/20
59
59
Reviews 13/20
Integrations 14/20
Mobile 17/20
Functionality 15/20
Security -/20
56
56
Reviews 13/20
Integrations 11/20
Mobile 16/20
Functionality 16/20
Security -/20
53
53
Reviews 5/20
Integrations 17/20
Mobile 19/20
Functionality 12/20
Security -/20
49
49
Reviews 15/20
Integrations 9/20
Mobile 8/20
Functionality 17/20
Security -/20
48
48
Reviews 13/20
Integrations 5/20
Mobile 14/20
Functionality 16/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.