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Reservations Software with Owner Statements

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Hostaway logo
4.7
859

Vacation rental software for property management companies

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Hostaway users   
+15
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Guesty logo

Guesty

4.4
270

Guesty, where every host thrives.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Guesty users   
avatar
avatar
+15
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Guesty For Hosts logo
4.7
530

Running a rental business is hard. Guesty makes it easy.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Guesty For Hosts users   
+15
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
WebRezPro logo
4.6
190

Cloud-based hospitality property management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.8
Pros and Cons from WebRezPro users   
+15
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
The support team is superb, always quick to answer emails and are very wonderful to speak with over the phone.
Difficult navigation when in need of customizing the platform for our businesses specific needs. Sometimes met with some blocks which make it difficult to accommodate guests of the hotel.
I think the support team does a great job, and our rep has been amazing and responsive.
I'm not a fan of the way the receipts are set up, as they post all charges, instead of just the current charges.
I like dealing with WorldWebTechnolgies, they are reliable and always available to help.
Before WebRezPro we were a mess. We used another reservation software company that was a big let down for us.
The tutorials are great and the customer service is excellent if additional questions arise. This program has reduced our time in the office giving our customer access to online booking.
We had some trouble using the calendar on a phone but that's nothing major. There are a lot of options and settings and customization features.
The reservation and calendar features are awesome. It helps organize and manage our 18-condo resort.
What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM.
Very good so far in our 3rd year using this software. The employees are still happy.
Ease of use, Economical, Training videos - and if you can't find what you are looking for with the training videos their customer service is great.
We have been using WebRezPro for about five years now and are overall very happy with the program.
Ease of use /accounting and reports /cost for what I receive for small motel we only have 2 good seasons and the rest of the time its a minimal cost even with no bookings.
We enjoy the ease of use when training new staff. In general we are able to create an efficient experience for our guests.
I love Webrez it is easy to use and when there is a error it is easy to fix. Everyone that I ever have t deal with in the webers office are knowledgeable.
I appreciate the support for working with me to figure out a way to customize the program to suit our very unusual needs.
As a small business owner, we have found the integration, training and support such an extremely important value that Web Rez Pro has provided to our company.
Lodgify logo

Lodgify

4.5
927

Lodgify is the #1 All-In-One Vacation Rental Software.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.5
Pros and Cons from Lodgify users   
+15
I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.
I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.
The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.
The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.
It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.
Good support in french for french speeking owner like I am. Clean interface for both customers and administrators.
Very limited support hours of operations, especially for customers not based in GMT time zone. Inability to change pricing via an IOS device is a major drawback.
I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it.
This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year.
We shopped around a little for our support application for our first rental. Lodgify looked modern and attractive and the free trial allowed us to explore the software fully without commitment.
Ease of use and responsiveness from Lodgify if I have any questions or need help.
Customer support is very responsive. I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.
The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in the one place.
It was very easy to setup. You can flex pricing depending on success of business.
Integration of multiple properties was very helpful. Channel manager is easy to use.
Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.
Quick and intuitive setup. Final product/website looks clean and professional.
I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.
I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.
The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.
The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.
It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.
Good support in french for french speeking owner like I am. Clean interface for both customers and administrators.
Very limited support hours of operations, especially for customers not based in GMT time zone. Inability to change pricing via an IOS device is a major drawback.
I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it.
This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year.
We shopped around a little for our support application for our first rental. Lodgify looked modern and attractive and the free trial allowed us to explore the software fully without commitment.
Ease of use and responsiveness from Lodgify if I have any questions or need help.
Customer support is very responsive. I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.
The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in the one place.
It was very easy to setup. You can flex pricing depending on success of business.
Integration of multiple properties was very helpful. Channel manager is easy to use.
Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.
Quick and intuitive setup. Final product/website looks clean and professional.
I am super impressed with Lodgify. I purchased it to start managing our vacation rental home ourselves and it has been so impressive from the start.
I have had dozens of guests message me about dates that were unavailable and were confused and frustrated.
The software is pretty easy to use, once you get the hang of it. My favorite thing about this company is the amazing and awesome support team.
The text editor for the section “direction” is disastrous which lead to an unpleasant guest experience when they receive "directions" in their automatic emails.
I liked the Website Builder the most as it was easy to use and allowed me to quickly create a great looking website with good landing pages.
It has a few errors, especially once you make an accounting statement. Then the notifications you can synchronized it but you don’t receive what the system it is sending to the clients.
Good support in french for french speeking owner like I am. Clean interface for both customers and administrators.
Very limited support hours of operations, especially for customers not based in GMT time zone. Inability to change pricing via an IOS device is a major drawback.
I am so happy with my investment in Lodgify. It costs a bit more than other booking software - but it's worth it.
This is a progressive, caring company that is working daily to provide a great product and service. My husband and I bought Lodgify to manage our vacation rental ourselves and we are up 40% this year.
We shopped around a little for our support application for our first rental. Lodgify looked modern and attractive and the free trial allowed us to explore the software fully without commitment.
Ease of use and responsiveness from Lodgify if I have any questions or need help.
Customer support is very responsive. I first tried Tokeet, then Beds24 and then switched to Lodgify which has been much better.
The best feature about this product is the seamless-ness between third party software and my own website. It has all the information from everywhere in the one place.
It was very easy to setup. You can flex pricing depending on success of business.
Integration of multiple properties was very helpful. Channel manager is easy to use.
Also the CRM, multi channel management, owner portal, integrated SEO options to name the few, are very helpful and essential and they provide that all plus much more.
Quick and intuitive setup. Final product/website looks clean and professional.
ResNexus logo
4.8
378

Easy-to-Use Property Management Software.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from ResNexus users   
+15
The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.
I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.
The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.
There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.
The ease of use, the customer service to switch us from our old PMS was great, the daily use of is very easy and the continuing updating and listening to hoteliers of what we need is top notch.
I cannot think of anything that I am unhappy with right now.
The team at ResNexus has been awesome. They are always available to help and support, although there is very little need to have to call them.
The inability to process payments without going through complicated requirements.
Above all I love the Customer Support ever competent and ever helpful and kind.
I am very happy with the new site and excited to be able to make changes on my own.
They will train You, and any new employees, they will help any step of the way; and that is if You even need it. So simple, user friendly, and rich in tools / features.
The support staff are very friendly and very helpful, always there to lend a helping hand.
They are also patient in teaching me the steps to make those changes. I also feel like their website templates allowed me plenty of options and it is much cleaner and more user friendly.
Sophisticated marketing tools ... and all included in the basic version. Excellent customer service and support during and after integration.
I was satisfied using it and setting it up for an Airbnb location that had multiple suites. It was great for piggybacking other management consoles and adding simple service & add on packages.
I really did not have a choice I have a small business and this was the best for the price.
Building a new RV Park and choosing the best possible online solution was imperative. We selected Resnexus based on their feature rich software, competitive pricing, and responsive customer service.
Ease of use and integration with payment and accounting platforms.
The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.
I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.
The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.
There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.
The ease of use, the customer service to switch us from our old PMS was great, the daily use of is very easy and the continuing updating and listening to hoteliers of what we need is top notch.
I cannot think of anything that I am unhappy with right now.
The team at ResNexus has been awesome. They are always available to help and support, although there is very little need to have to call them.
The inability to process payments without going through complicated requirements.
Above all I love the Customer Support ever competent and ever helpful and kind.
I am very happy with the new site and excited to be able to make changes on my own.
They will train You, and any new employees, they will help any step of the way; and that is if You even need it. So simple, user friendly, and rich in tools / features.
The support staff are very friendly and very helpful, always there to lend a helping hand.
They are also patient in teaching me the steps to make those changes. I also feel like their website templates allowed me plenty of options and it is much cleaner and more user friendly.
Sophisticated marketing tools ... and all included in the basic version. Excellent customer service and support during and after integration.
I was satisfied using it and setting it up for an Airbnb location that had multiple suites. It was great for piggybacking other management consoles and adding simple service & add on packages.
I really did not have a choice I have a small business and this was the best for the price.
Building a new RV Park and choosing the best possible online solution was imperative. We selected Resnexus based on their feature rich software, competitive pricing, and responsive customer service.
Ease of use and integration with payment and accounting platforms.
The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.
I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.
The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.
There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.
The ease of use, the customer service to switch us from our old PMS was great, the daily use of is very easy and the continuing updating and listening to hoteliers of what we need is top notch.
I cannot think of anything that I am unhappy with right now.
The team at ResNexus has been awesome. They are always available to help and support, although there is very little need to have to call them.
The inability to process payments without going through complicated requirements.
Above all I love the Customer Support ever competent and ever helpful and kind.
I am very happy with the new site and excited to be able to make changes on my own.
They will train You, and any new employees, they will help any step of the way; and that is if You even need it. So simple, user friendly, and rich in tools / features.
The support staff are very friendly and very helpful, always there to lend a helping hand.
They are also patient in teaching me the steps to make those changes. I also feel like their website templates allowed me plenty of options and it is much cleaner and more user friendly.
Sophisticated marketing tools ... and all included in the basic version. Excellent customer service and support during and after integration.
I was satisfied using it and setting it up for an Airbnb location that had multiple suites. It was great for piggybacking other management consoles and adding simple service & add on packages.
I really did not have a choice I have a small business and this was the best for the price.
Building a new RV Park and choosing the best possible online solution was imperative. We selected Resnexus based on their feature rich software, competitive pricing, and responsive customer service.
Ease of use and integration with payment and accounting platforms.
Bookerville logo
4.9
212

Vacation rental software for 10 to thousands of properties

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8