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Pros and Cons from Salesforce Marketing Cloud users
+15
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I don't think I have any dislikes. Any questions or concerns I had were always immediately addressed and resolved.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I don't think I have any dislikes. Any questions or concerns I had were always immediately addressed and resolved.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.
The templates for email blasts are very confusing.
An amazing product, excellent customer service, prompt support; you'll be a loyal customer for life.
The tablets were the only problem we encountered but customer service was very prompt to get new ones to us asap.
After learning the system and training on it we were quite pleased with the ease of use and my wife was especially pleased with the marketing abilities.
I think some of the reports are difficult but that may be because we are using it in a way that is not the way the program was desgined.
Great software and great tech support. Customers and myself are very happy with software as well as tech support.
I don't think I have any dislikes. Any questions or concerns I had were always immediately addressed and resolved.
Help is always abundant, friendly and immediate when needed. Frequent Program updates offer ease of use and opportunity for additional promotions to keep our rewards program fresh for our loyal users.
Very very satisfied and happy that I found Preferred Patron. One additional comment about the ease of use, we have a lot of hourly employees and it was very easy to train them on the system as well.
What better service can you get than that. Our customers love the simplicity of taking control of their points each time they come in; some have called our tablet "fancy.
Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.
It has also allowed us to manage and grow our customer database. Overall it is a great product with excellent support.
Whether by phone or email, he is professional, prompt, and knowledgeable. Having that kind of support makes this software an even better fit for our use.
Our stores love the integration into our point of sale system. In addition to scanning the rewards card, customers can be identified by last name, phone number, or email address very convenient.
Software is extremeley user friendly and easily customizable to fit our business. Training and support is extremely informational and allows an easy integration into our standard operating procedures.
Since then, changing it as been a breeze. One of the recent updates I absolutely love is how simple the new page for email and texting is.
Our loyalty program has been one of the biggest factors in the growth of our new retail store. Now with COVID, we were closed for over a month.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.
They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.
I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.
And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
Fivestars started out as a great concept for me. I was using it all the time and I would get great rewards at local places I loved. It was nice to get a discount at the places I normally shopped.
I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.
Every visit is a great visit. Customer service is great and very helpful.
Its ease of access for both the customers and the employees, and the increase to customer retention 100% make it worth it to install in ANY small business.
Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.
The fact that it's so easy to navigate and find out which restaurants are available on that app for any kinds of rewards possible. Shows the place and the number of point rewards available.
Our experience has been great with Fivestar. The customer service is top notch.
Crossroads is awesome for everyone. Use of their system is so easy and rapid.
Overall, I do like this product and think other businesses can benefit from it.
Overall Fivestars is nice and easy to use because it’s through your phone number.
I have a fivestar account for once upon a child and a local icecream shop. I like that it keeps track of my rewards for both in one place.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Giftbit offers various gift cards to choose from and also offers the sending of gift cards in bulk. They also offer Visa Gift card for just additional 2.95$, which is most loved by our users.
This company is a complete scam and their customer service is useless.
Our referral sources love it and always say how cool it is they get to select so many great options. ALSO I am able to track and see who has not used a gift card and easily resend to them.
Too bad that you can't choose your own amounts for certain vendors, only fixed.
It makes sending birthday, anniversary, thank you gifts and recognition awards so easy and I can't express how much I appreciate that.
Overall I had a terrible experience and would not recommend using them.
I love the simplicity of the platform and how easy it is to send our clients gift cards. I also like the reporting feature.
The template build feature stinks. At times I just want to send something quick and it takes longer than it should.
Overall great - ease of use and efficiency were amazing with the automations and templates.
With only a few clicks, you can send a gift to a large group of people. It's been a life-saver, especially in this COVID/remote world.
Love that you can save templates to use quickly but you can also create new templates just as easily. They have an extensive list of gift cards that satisfy anyone's preferences.
This streamlined option for sending large quantities of gift cards is worth the hiccups along the way due to some great features and exceptional customer service.
Loved the Zapier integration with our survey system. Super easy to customize.
They were super fast, helpful and resolved everything for me, free of charge, even when I made some mistakes that probably cost them some money.
It was easy to use and send out gift cards for our focus group participants. Helpful to track the acceptance rate.
Easy to use and navigate. Superb customer service.
It user friendly format, functionality and cost effectiveness.
With the zapier integration literally makes this software sooo easy to use.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
Easy to use and customizable referral campaign.
It is an easy to use and pleasant looking tool. It provides meaningful data which we can use to improve your forthcoming campaigns.
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page.
The best thing I like about InviteReferrals is their outstanding customer service. Till date, I’ve never had an unanswered query.
Lack of native integration with other systems.
The marketing aspects and automation ability of the InviteReferrals tool are robust. We have benefitted from this tool.
Too many options in settings that I sometimes feel perplexed.
I also appreciate the tool’s customer recognition and rewarding capability. The customer support rep cares that the program improves my business growth.
The interface could have been cleaner but that’s a minimal complaint.
It is a good, convenient, and comfortable platform that simplifies our work. The team is also very helpful and supportive.
If you want to grow your business and get loads of customer’s referral marketing is the best way to do so. And what better than InviteReferrals to help you get customers.
It is an awesome software to run our referral program. It is also cost-effective and affordable when compared to its counterparts.
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
User-friendly, Sound customer support team, and helpful. Also, it's cost-effective software, and it's doing great.
The admin UI is user-friendly. The system has robust and flexible integrations and powerful analytics.
The software is good and has templates for all common scenarios. It allows a sufficient amount of customizations.
The integration too was super smooth. We’ve been smoothly using it for a few months now.
InviteReferrals software is a robust referral software. It allows for easy customization.
We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.
The problem began when our account started to do the onboarding process. First, the process of communication was horrible.
Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.
The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.
Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.
This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.
TapMango gives us a more direct way to reach our to our customers with specials and promos (via text). Tap Mango also gives customers a fun interactive experience with the instant win gave.
The only "issue" I have is that sometimes the software freezes and I have to restart it. So that can become a problem because customers want to make sure they receive their points.
The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us.
Even more so than that is the customer service. SENSITIVE CONTENT HIDDEN] is outstanding.
I like the dashboard, very straight forward and easy to use. The thing I like the most and it make different with other software is customers can leave the feedback right away from the tablet.
Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers.
Great Service, wonderful customer service at a valued price.
I really like the customization of the software and the ease of use.
Outstanding Product for Restaurants, Built to Scale.
It is 100% genuine and I am really loving how easy it is to use. Must to use if you are looking to monetise your content.
Personally, I have enjoyed learning the software and developing a deeper understanding of how the integration works.
Tapmango to me is a steal. The price that we pay is competitive to other loyalty softwares, but we get far more.
We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.
The problem began when our account started to do the onboarding process. First, the process of communication was horrible.
Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.
The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.
Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.
This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.
TapMango gives us a more direct way to reach our to our customers with specials and promos (via text). Tap Mango also gives customers a fun interactive experience with the instant win gave.
The only "issue" I have is that sometimes the software freezes and I have to restart it. So that can become a problem because customers want to make sure they receive their points.
The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us.
Even more so than that is the customer service. SENSITIVE CONTENT HIDDEN] is outstanding.
I like the dashboard, very straight forward and easy to use. The thing I like the most and it make different with other software is customers can leave the feedback right away from the tablet.
Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers.
Great Service, wonderful customer service at a valued price.
I really like the customization of the software and the ease of use.
Outstanding Product for Restaurants, Built to Scale.
It is 100% genuine and I am really loving how easy it is to use. Must to use if you are looking to monetise your content.
Personally, I have enjoyed learning the software and developing a deeper understanding of how the integration works.
Tapmango to me is a steal. The price that we pay is competitive to other loyalty softwares, but we get far more.
We have always wanted an app and they created one for us. It is fantastic and especially in these times, it is a significant help to our customers.
The problem began when our account started to do the onboarding process. First, the process of communication was horrible.
Also, the support has been amazing, whether it's one-on-one calls or emails with my Customer Success Manager or live chat with Customer Support, I can rest assure that my issue will be resolved asap.
The lack of intergration requires the person at the register to manually reward/retrieve points on the Tap Mango tablet which makes the checkout process take longer and can lead to errors.
Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.
This created a huge problem as half of our clients were not in the system. Then the tablet malfunctioned and 2 training sessions were wasted when things did not work.
TapMango gives us a more direct way to reach our to our customers with specials and promos (via text). Tap Mango also gives customers a fun interactive experience with the instant win gave.
The only "issue" I have is that sometimes the software freezes and I have to restart it. So that can become a problem because customers want to make sure they receive their points.
The team is fantastic and always willing to help find a solution and has even gone so far as to implement new features for us.
Even more so than that is the customer service. SENSITIVE CONTENT HIDDEN] is outstanding.
I like the dashboard, very straight forward and easy to use. The thing I like the most and it make different with other software is customers can leave the feedback right away from the tablet.
Love the multiple methods of rewarding customers and the various ways of staying in touch with our customers.
Great Service, wonderful customer service at a valued price.
I really like the customization of the software and the ease of use.
Outstanding Product for Restaurants, Built to Scale.
It is 100% genuine and I am really loving how easy it is to use. Must to use if you are looking to monetise your content.
Personally, I have enjoyed learning the software and developing a deeper understanding of how the integration works.
Tapmango to me is a steal. The price that we pay is competitive to other loyalty softwares, but we get far more.
Repeat Rewards customer service did a great job with the set-up. My customers appreciate the customer loyalty program, and it helps us compete with the "big-box" loyalty programs.
I hate that we have to manually enter each purchase. We end up not doing it bc of the amount of work it takes.
Really happy with the software so far. It has been great helping us interact with our customers.
Again, this could already be offered and I am just missing it.
The ease of use and the ability to change/update most of the information myself. I enjoy the insights that are offered so I can better see how my customers are spending their money.
There is so much information available that sometimes it is confusing to navigate the website.
Easy to make changes and their customer support is outstanding. I've already recommended Repeat Rewards to several businesses.
I am totally confused on how to set up specials in the app. I went through the training once, but don't use it enough to remember my way through it.
Overall repeat rewards has helped increase the return of customers and great value for the money. The features and functionality is excellent.
We have had it for 3 years, we have not seen any great benefit so far. Gift card program is fine.
I have had many opportunities to change to other loyalty companies, however, repeat rewards has always been the best.
New to a rewards program and have been pleased with Repeat Rewards. Easy to use and customer support has been great.
The integration is fabulous and you can't beat the price for the services offered. I would recommend this to anyone looking for an all-in-one package.
Email Marketing is a great feature, especially the pre-built templates. Customer service has been great in answering all questions.
It is easy to use and the information that it provides is priceless. I highly recommend Repeat Rewards for any small business, that is trying to grow their business.
We like how it integrates with our pharmacy system and engages the customer to participate with the pharmacy.
It does what we need it to do and Repeat Rewards has been EXTREMELY accommodating and willing to work around our requirements and customize the software to fit our needs.
The reports and look up features are easy to understand. The link to send an email list to constant contact is very useful.
Repeat Rewards customer service did a great job with the set-up. My customers appreciate the customer loyalty program, and it helps us compete with the "big-box" loyalty programs.
I hate that we have to manually enter each purchase. We end up not doing it bc of the amount of work it takes.
Really happy with the software so far. It has been great helping us interact with our customers.
Again, this could already be offered and I am just missing it.
The ease of use and the ability to change/update most of the information myself. I enjoy the insights that are offered so I can better see how my customers are spending their money.
There is so much information available that sometimes it is confusing to navigate the website.
Easy to make changes and their customer support is outstanding. I've already recommended Repeat Rewards to several businesses.
I am totally confused on how to set up specials in the app. I went through the training once, but don't use it enough to remember my way through it.
Overall repeat rewards has helped increase the return of customers and great value for the money. The features and functionality is excellent.
We have had it for 3 years, we have not seen any great benefit so far. Gift card program is fine.
I have had many opportunities to change to other loyalty companies, however, repeat rewards has always been the best.
New to a rewards program and have been pleased with Repeat Rewards. Easy to use and customer support has been great.
The integration is fabulous and you can't beat the price for the services offered. I would recommend this to anyone looking for an all-in-one package.
Email Marketing is a great feature, especially the pre-built templates. Customer service has been great in answering all questions.
It is easy to use and the information that it provides is priceless. I highly recommend Repeat Rewards for any small business, that is trying to grow their business.
We like how it integrates with our pharmacy system and engages the customer to participate with the pharmacy.
It does what we need it to do and Repeat Rewards has been EXTREMELY accommodating and willing to work around our requirements and customize the software to fit our needs.
The reports and look up features are easy to understand. The link to send an email list to constant contact is very useful.
Repeat Rewards customer service did a great job with the set-up. My customers appreciate the customer loyalty program, and it helps us compete with the "big-box" loyalty programs.
I hate that we have to manually enter each purchase. We end up not doing it bc of the amount of work it takes.
Really happy with the software so far. It has been great helping us interact with our customers.
Again, this could already be offered and I am just missing it.
The ease of use and the ability to change/update most of the information myself. I enjoy the insights that are offered so I can better see how my customers are spending their money.
There is so much information available that sometimes it is confusing to navigate the website.
Easy to make changes and their customer support is outstanding. I've already recommended Repeat Rewards to several businesses.
I am totally confused on how to set up specials in the app. I went through the training once, but don't use it enough to remember my way through it.
Overall repeat rewards has helped increase the return of customers and great value for the money. The features and functionality is excellent.
We have had it for 3 years, we have not seen any great benefit so far. Gift card program is fine.
I have had many opportunities to change to other loyalty companies, however, repeat rewards has always been the best.
New to a rewards program and have been pleased with Repeat Rewards. Easy to use and customer support has been great.
The integration is fabulous and you can't beat the price for the services offered. I would recommend this to anyone looking for an all-in-one package.
Email Marketing is a great feature, especially the pre-built templates. Customer service has been great in answering all questions.
It is easy to use and the information that it provides is priceless. I highly recommend Repeat Rewards for any small business, that is trying to grow their business.
We like how it integrates with our pharmacy system and engages the customer to participate with the pharmacy.
It does what we need it to do and Repeat Rewards has been EXTREMELY accommodating and willing to work around our requirements and customize the software to fit our needs.
The reports and look up features are easy to understand. The link to send an email list to constant contact is very useful.
XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.
It becomes very difficult and inconvenient to keep calling vendor again and again for 1 order.
It’s a very accessible way to manage rewards that are ethical which is very important for us to choose and predetermine the retail partners that are aligned with our policies.
At times, the way the points are calculated include a lot of miscellaneous charges.
It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.
Can't be converted directly into cash. That's the only thing I disliked.
The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.
There is no sync in internal teams - Finance and sales. Products ordered do not reach on time.
It is overall a very good experience working with Xoxoday. Team is mostly very quick in response and resolution.
It is highly customisable, be it offerings or the content that we want to put across in the campaigns when sending out the gift vouchers. Ease of use & smooth navigation.
There are too many gift options which is a big plus. The support team has been quick to resolve any queries instantly.
XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.
The product is so easy to use. You can get amazing and wide variety of coupons anytime.
Great customer support team and proactive support now.
Easy to use and integrate. Great number of vendors and options to chose.
Ease of use and the way one can navigate through the portal without much hassle.
Easy to redeem the money and there is multiple of brand company are there.
Integration with Zoho People, Ease of rewarding or recognizing, survey platform, monthly engagement ideas.
XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.
It becomes very difficult and inconvenient to keep calling vendor again and again for 1 order.
It’s a very accessible way to manage rewards that are ethical which is very important for us to choose and predetermine the retail partners that are aligned with our policies.
At times, the way the points are calculated include a lot of miscellaneous charges.
It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.
Can't be converted directly into cash. That's the only thing I disliked.
The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.
There is no sync in internal teams - Finance and sales. Products ordered do not reach on time.
It is overall a very good experience working with Xoxoday. Team is mostly very quick in response and resolution.
It is highly customisable, be it offerings or the content that we want to put across in the campaigns when sending out the gift vouchers. Ease of use & smooth navigation.
There are too many gift options which is a big plus. The support team has been quick to resolve any queries instantly.
XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.
The product is so easy to use. You can get amazing and wide variety of coupons anytime.
Great customer support team and proactive support now.
Easy to use and integrate. Great number of vendors and options to chose.
Ease of use and the way one can navigate through the portal without much hassle.
Easy to redeem the money and there is multiple of brand company are there.
Integration with Zoho People, Ease of rewarding or recognizing, survey platform, monthly engagement ideas.
XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.
It becomes very difficult and inconvenient to keep calling vendor again and again for 1 order.
It’s a very accessible way to manage rewards that are ethical which is very important for us to choose and predetermine the retail partners that are aligned with our policies.
At times, the way the points are calculated include a lot of miscellaneous charges.
It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.
Can't be converted directly into cash. That's the only thing I disliked.
The software is very engaging. It has brought transparency to our Reward & Recognition which motivates employees to perform better in order to view their names on the page.
There is no sync in internal teams - Finance and sales. Products ordered do not reach on time.
It is overall a very good experience working with Xoxoday. Team is mostly very quick in response and resolution.
It is highly customisable, be it offerings or the content that we want to put across in the campaigns when sending out the gift vouchers. Ease of use & smooth navigation.
There are too many gift options which is a big plus. The support team has been quick to resolve any queries instantly.
XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.
The product is so easy to use. You can get amazing and wide variety of coupons anytime.
Great customer support team and proactive support now.
Easy to use and integrate. Great number of vendors and options to chose.
Ease of use and the way one can navigate through the portal without much hassle.
Easy to redeem the money and there is multiple of brand company are there.
Integration with Zoho People, Ease of rewarding or recognizing, survey platform, monthly engagement ideas.
Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.
I miss being able to write notes on customers accounts.
It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.
The only problem I have had is the glitches with updates. But they iron these out relatively quickly.
I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.
The software provides all of the basic and most important functions of a loyalty program, without extras, at a fair and reasonable price point.
It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.
I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.
It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.
I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.
Ease of saving credit card information and ease of charging future purchases.
Easy to use and you can reach customer support anytime.
Overall Loyalzoo is great and I will continue to use it unless the price becomes too high. It does everything I want and more.
Plus the customer service everytime I have had a problem has been great and it was fixed very quickly.
Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.
I miss being able to write notes on customers accounts.
It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.
The only problem I have had is the glitches with updates. But they iron these out relatively quickly.
I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.
The software provides all of the basic and most important functions of a loyalty program, without extras, at a fair and reasonable price point.
It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.
I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.
It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.
I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.
Ease of saving credit card information and ease of charging future purchases.
Easy to use and you can reach customer support anytime.
Overall Loyalzoo is great and I will continue to use it unless the price becomes too high. It does everything I want and more.
Plus the customer service everytime I have had a problem has been great and it was fixed very quickly.
Loyal Zoo has been so great during the last couple of months for us. Our customers are starting to get familiar with it and hopefully they will all have their names on by the end of 2021.
There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day.
Integration was very simple and easy to launch. What I like most is that I can use the least amount of personal information possible and the mobile sign in is awesome.
When they bring it back, we enter the info and the missed points from the first visit at our convenience when we're not busy.
This is such an easy program to use. We have had very few minor mishaps and overall have been very happy with the convenience and ease of this product.
I miss being able to write notes on customers accounts.
It is easy to use, I am using the POYNT terminal and I highly recommend Loyalzoo. My customers are definitely enjoying the ease of use, even the few that were resistant to the change.
The only problem I have had is the glitches with updates. But they iron these out relatively quickly.
I love that I was able to set rewards levels to suit my specific business needs and customer demand. I spent over a month trying to decide on the best rewards program for my business.
The software provides all of the basic and most important functions of a loyalty program, without extras, at a fair and reasonable price point.
It was pretty easy to implement and the customer service was always really quick to help whenever I needed assistance. It is usually a pretty user friendly program and does what we need.
I love that this program integrates seamlessly with my POS system and it's very simple and easy to use. Installing it was a breeze.
It was easy-ish to set up. It's a good replacement for my old pen-and-paper loyalty system.
I like the way it integrates with my current epos system so that I can issue loyalty points as people shop.
Ease of saving credit card information and ease of charging future purchases.
Easy to use and you can reach customer support anytime.
Overall Loyalzoo is great and I will continue to use it unless the price becomes too high. It does everything I want and more.
Plus the customer service everytime I have had a problem has been great and it was fixed very quickly.
I like the fact that SumUp makes it easy for small business to accept card payments and also allows for the creation of a basic website which is perfect for small craft businesses like mind.
In some places it is a bit difficult to understand the interface.
I found Sumup when I was looking for a new card reader for my business. The price was great and I've been super happy with the functionality.
I see a lot of people prefering to pay at a bulky POS terminal that they recognise. One that will print them a detailed report of what happened a the time of payment.
The most awesome feature I love about Debitoor is the option to import my business account so that I can go through it and use the incoming and outgoing payments as a todo list.
No need for cash handling or trips to the bank.
It’s easy to input sales, and also create payment links if you are having an issue with the card machine. The variety of features such as gift vouchers and online shop are great.
I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a company account with ease.
The battery in the card reader lasts FOR AGES. The software is really easy to use and the ability to text or email receipts is good.
Great prices and always reliable when we need it. Easy to connect up and charge cards.
I love their customer services. They respond always super fast.
I honestly do most of my work on my phone while I'm on the go, thanks to debitoor. The customer service is quick to reply and friendly.
I love traveling with my SumUp reader knowing I will always be able to very easily make in-person sales. The card reader is very easy to use and keeps the customer flow moving very quickly.
Perfect Software for small Business Like mine.
The QR codes are very easy to use and my customers are very pleased thgat they can pay by scanning the qr code.
Stylish design and intuitive app. In was nervous about how much talking card payments would cost me but the fees are so reasonable I can't fault the product.
I like the fact that SumUp makes it easy for small business to accept card payments and also allows for the creation of a basic website which is perfect for small craft businesses like mind.
In some places it is a bit difficult to understand the interface.
I found Sumup when I was looking for a new card reader for my business. The price was great and I've been super happy with the functionality.
I see a lot of people prefering to pay at a bulky POS terminal that they recognise. One that will print them a detailed report of what happened a the time of payment.
The most awesome feature I love about Debitoor is the option to import my business account so that I can go through it and use the incoming and outgoing payments as a todo list.
No need for cash handling or trips to the bank.
It’s easy to input sales, and also create payment links if you are having an issue with the card machine. The variety of features such as gift vouchers and online shop are great.
I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a company account with ease.
The battery in the card reader lasts FOR AGES. The software is really easy to use and the ability to text or email receipts is good.
Great prices and always reliable when we need it. Easy to connect up and charge cards.
I love their customer services. They respond always super fast.
I honestly do most of my work on my phone while I'm on the go, thanks to debitoor. The customer service is quick to reply and friendly.
I love traveling with my SumUp reader knowing I will always be able to very easily make in-person sales. The card reader is very easy to use and keeps the customer flow moving very quickly.
Perfect Software for small Business Like mine.
The QR codes are very easy to use and my customers are very pleased thgat they can pay by scanning the qr code.
Stylish design and intuitive app. In was nervous about how much talking card payments would cost me but the fees are so reasonable I can't fault the product.
I like the fact that SumUp makes it easy for small business to accept card payments and also allows for the creation of a basic website which is perfect for small craft businesses like mind.
In some places it is a bit difficult to understand the interface.
I found Sumup when I was looking for a new card reader for my business. The price was great and I've been super happy with the functionality.
I see a lot of people prefering to pay at a bulky POS terminal that they recognise. One that will print them a detailed report of what happened a the time of payment.
The most awesome feature I love about Debitoor is the option to import my business account so that I can go through it and use the incoming and outgoing payments as a todo list.
No need for cash handling or trips to the bank.
It’s easy to input sales, and also create payment links if you are having an issue with the card machine. The variety of features such as gift vouchers and online shop are great.
I don’t think there are any issues I’ve had yet, other then the inability to have several logins to manage a company account with ease.
The battery in the card reader lasts FOR AGES. The software is really easy to use and the ability to text or email receipts is good.
Great prices and always reliable when we need it. Easy to connect up and charge cards.
I love their customer services. They respond always super fast.
I honestly do most of my work on my phone while I'm on the go, thanks to debitoor. The customer service is quick to reply and friendly.
I love traveling with my SumUp reader knowing I will always be able to very easily make in-person sales. The card reader is very easy to use and keeps the customer flow moving very quickly.
Perfect Software for small Business Like mine.
The QR codes are very easy to use and my customers are very pleased thgat they can pay by scanning the qr code.
Stylish design and intuitive app. In was nervous about how much talking card payments would cost me but the fees are so reasonable I can't fault the product.
Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.
QR codes seem to expire. When printing flyers off at some point they become useless and we have to reprint with new codes.
The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize.
When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in.
Super easy to use, it makes it easy to engage prospects or customers.
Not everyone is comfortable giving out their cell phone #s, so we've struggled with that portion.
I like the ease of use the most. It is easy to set up and keep connected with our clients.
The mobile app is buggy and needs refining. Managing marketing 'sequences' can be trickier than normal due to the buggy mobile app.
I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals.
You set up a sequence once and then the communication automatically happens so you don't have to worry about it any more.
It is user friendly, the design is clean, and I have the flexibility to use it in a way that suits my needs.
Personable friendly owners who are highly responsive to your business needs.
At the end fo the day I still think its nice to be able to choose what mode I want to market my customers with at any given moment if I carve out the time.
The customer service service is excellent, too.
There is very streamlined automation features. They make review capturing super simple.
Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase.
Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.
QR codes seem to expire. When printing flyers off at some point they become useless and we have to reprint with new codes.
The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize.
When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in.
Super easy to use, it makes it easy to engage prospects or customers.
Not everyone is comfortable giving out their cell phone #s, so we've struggled with that portion.
I like the ease of use the most. It is easy to set up and keep connected with our clients.
The mobile app is buggy and needs refining. Managing marketing 'sequences' can be trickier than normal due to the buggy mobile app.
I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals.
You set up a sequence once and then the communication automatically happens so you don't have to worry about it any more.
It is user friendly, the design is clean, and I have the flexibility to use it in a way that suits my needs.
Personable friendly owners who are highly responsive to your business needs.
At the end fo the day I still think its nice to be able to choose what mode I want to market my customers with at any given moment if I carve out the time.
The customer service service is excellent, too.
There is very streamlined automation features. They make review capturing super simple.
Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase.
Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.
QR codes seem to expire. When printing flyers off at some point they become useless and we have to reprint with new codes.
The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize.
When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in.
Super easy to use, it makes it easy to engage prospects or customers.
Not everyone is comfortable giving out their cell phone #s, so we've struggled with that portion.
I like the ease of use the most. It is easy to set up and keep connected with our clients.
The mobile app is buggy and needs refining. Managing marketing 'sequences' can be trickier than normal due to the buggy mobile app.
I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals.
You set up a sequence once and then the communication automatically happens so you don't have to worry about it any more.
It is user friendly, the design is clean, and I have the flexibility to use it in a way that suits my needs.
Personable friendly owners who are highly responsive to your business needs.
At the end fo the day I still think its nice to be able to choose what mode I want to market my customers with at any given moment if I carve out the time.
The customer service service is excellent, too.
There is very streamlined automation features. They make review capturing super simple.
Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase.
I love that it looks very professional and is something new for our customers to get excited about. It has been an exciting and inexpensive way for us to increase sales.
Once clients booked their appointments, they are unable to add or take out any items. They have to cancel the appointment completely and rebook with the changes they have made.
Loopy Loyalty is a fantastic and cost effective digital version of the traditional stamp cards.
And using and configuring the beacons are confusing.
It is easy for customers and also fun. The setup is super simple, and people like that they don't have to add an app to their phone.
I have wasted money all these months paying you guys.
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
It was confusing how to get it to the customer. But, i wasn't familiar with apple pay at all.
Still testing it out on our customers. Everything is great so far - really appreciated all the thoughtful and proactive customer support so far.
It was great to have a free trial offered so you could test out the Loyalty card for a while. There are well thought out, easy instructions for customers and as well as staff members.
I love that it is a DIGITAL rewards program for my clients to keep tabs on there rewards right in the palm of their hand.
I really love Loopy Loyalty. It's very easy to set up and use to help keep track of my VIPs.
Looks very professional. The push notifications are a very nice touch and help make the entire thing very visually appealing.
Great tool, easy to use and our customers are enthusiastic about the digital stamp card.
Integration with Google and Apple Pay is a big plus. Finally, the ability to really test things out before committing to a payment was nice.
I like the ease of use as an administrator, customization, ease of use for my clients, and real time updates for clients.
Easy for customers to download and use. Wallet integration is a winner.
Very easy to use and to set upIt has apple and google wallet.
I love that it looks very professional and is something new for our customers to get excited about. It has been an exciting and inexpensive way for us to increase sales.
Once clients booked their appointments, they are unable to add or take out any items. They have to cancel the appointment completely and rebook with the changes they have made.
Loopy Loyalty is a fantastic and cost effective digital version of the traditional stamp cards.
And using and configuring the beacons are confusing.
It is easy for customers and also fun. The setup is super simple, and people like that they don't have to add an app to their phone.
I have wasted money all these months paying you guys.
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
It was confusing how to get it to the customer. But, i wasn't familiar with apple pay at all.
Still testing it out on our customers. Everything is great so far - really appreciated all the thoughtful and proactive customer support so far.
It was great to have a free trial offered so you could test out the Loyalty card for a while. There are well thought out, easy instructions for customers and as well as staff members.
I love that it is a DIGITAL rewards program for my clients to keep tabs on there rewards right in the palm of their hand.
I really love Loopy Loyalty. It's very easy to set up and use to help keep track of my VIPs.
Looks very professional. The push notifications are a very nice touch and help make the entire thing very visually appealing.
Great tool, easy to use and our customers are enthusiastic about the digital stamp card.
Integration with Google and Apple Pay is a big plus. Finally, the ability to really test things out before committing to a payment was nice.
I like the ease of use as an administrator, customization, ease of use for my clients, and real time updates for clients.
Easy for customers to download and use. Wallet integration is a winner.
Very easy to use and to set upIt has apple and google wallet.
I love that it looks very professional and is something new for our customers to get excited about. It has been an exciting and inexpensive way for us to increase sales.
Once clients booked their appointments, they are unable to add or take out any items. They have to cancel the appointment completely and rebook with the changes they have made.
Loopy Loyalty is a fantastic and cost effective digital version of the traditional stamp cards.
And using and configuring the beacons are confusing.
It is easy for customers and also fun. The setup is super simple, and people like that they don't have to add an app to their phone.
I have wasted money all these months paying you guys.
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
It was confusing how to get it to the customer. But, i wasn't familiar with apple pay at all.
Still testing it out on our customers. Everything is great so far - really appreciated all the thoughtful and proactive customer support so far.
It was great to have a free trial offered so you could test out the Loyalty card for a while. There are well thought out, easy instructions for customers and as well as staff members.
I love that it is a DIGITAL rewards program for my clients to keep tabs on there rewards right in the palm of their hand.
I really love Loopy Loyalty. It's very easy to set up and use to help keep track of my VIPs.
Looks very professional. The push notifications are a very nice touch and help make the entire thing very visually appealing.
Great tool, easy to use and our customers are enthusiastic about the digital stamp card.
Integration with Google and Apple Pay is a big plus. Finally, the ability to really test things out before committing to a payment was nice.
I like the ease of use as an administrator, customization, ease of use for my clients, and real time updates for clients.
Easy for customers to download and use. Wallet integration is a winner.
Very easy to use and to set upIt has apple and google wallet.
Really user friendly and i like the company culture. Everyone that works here is enthousiastic and passionate.
There are sometimes some error messages that are a bit unclear for us. But these are usually resolved very quickly.
Very pleasant collaboration thanks to the quick response from customer service.
Sometimes all of a sudden photos come enlarged or something that we don't really want. The problem does get fixed quickly but it would be nice if the problem didn't occur.
Fine collaboration and easy to use. We are very satisfied with Piggy.
A flexible way of saving that is also easy to change according to the customer's needs. So, we are happy and so are our customers.
It is very nice that the user-friendliness of Piggy is felt not only by us but also by the customers who visit.
I really like the product, and the people are also really helpful.
Really user friendly and i like the company culture. Everyone that works here is enthousiastic and passionate.
There are sometimes some error messages that are a bit unclear for us. But these are usually resolved very quickly.
Very pleasant collaboration thanks to the quick response from customer service.
Sometimes all of a sudden photos come enlarged or something that we don't really want. The problem does get fixed quickly but it would be nice if the problem didn't occur.
Fine collaboration and easy to use. We are very satisfied with Piggy.
A flexible way of saving that is also easy to change according to the customer's needs. So, we are happy and so are our customers.
It is very nice that the user-friendliness of Piggy is felt not only by us but also by the customers who visit.
I really like the product, and the people are also really helpful.
Really user friendly and i like the company culture. Everyone that works here is enthousiastic and passionate.
There are sometimes some error messages that are a bit unclear for us. But these are usually resolved very quickly.
Very pleasant collaboration thanks to the quick response from customer service.
Sometimes all of a sudden photos come enlarged or something that we don't really want. The problem does get fixed quickly but it would be nice if the problem didn't occur.
Fine collaboration and easy to use. We are very satisfied with Piggy.
A flexible way of saving that is also easy to change according to the customer's needs. So, we are happy and so are our customers.
It is very nice that the user-friendliness of Piggy is felt not only by us but also by the customers who visit.
I really like the product, and the people are also really helpful.
It was a successful project with great support from the supplier. In a very short time, our client was able to launch a loyalty program with personalized strategies and a portal for their clients.
Other problems are attributed to the language barrier and different time zones.
Open Loyalty is free to use which is great for testing out the platform and helping to define how your business way want to use it.
It is a little limited in terms of reporting functionality via the admin console or API.
The API documentation is kept up to date and is easy to consume. The team at Open Loyalty are great, they consistently provide good service and are willing to help if required.
On the campaign configuration side, we appreciate the different types of programs we can create that can improve user engagement and keep them happy.
The devs team finds for every problem a good and pragmatic solution and customizes their product based on our needs with good quality and releases on a regular basis.
The best thing was, that we had the opportunity to give our clients a solution in a very fast way and adapted to their needs, integrating it with their POS systems in an agile way using the API's.
The best part of the platform is ease of use and great documentation.
We are also pleased with the fast and responsive customer service.
The frontend is super easy to handle and settings allow realizing most our requirements out of the box. Quick and helpful customer support in case of any problems.
We get in a very quick time very good support from OpenLoyalty to any of our questions.
The software is very customizable and covers a lot of use cases. Customization and also support works very good.
The software has been easy to use and understand.
It was a successful project with great support from the supplier. In a very short time, our client was able to launch a loyalty program with personalized strategies and a portal for their clients.
Other problems are attributed to the language barrier and different time zones.
Open Loyalty is free to use which is great for testing out the platform and helping to define how your business way want to use it.
It is a little limited in terms of reporting functionality via the admin console or API.
The API documentation is kept up to date and is easy to consume. The team at Open Loyalty are great, they consistently provide good service and are willing to help if required.
On the campaign configuration side, we appreciate the different types of programs we can create that can improve user engagement and keep them happy.
The devs team finds for every problem a good and pragmatic solution and customizes their product based on our needs with good quality and releases on a regular basis.
The best thing was, that we had the opportunity to give our clients a solution in a very fast way and adapted to their needs, integrating it with their POS systems in an agile way using the API's.
The best part of the platform is ease of use and great documentation.
We are also pleased with the fast and responsive customer service.
The frontend is super easy to handle and settings allow realizing most our requirements out of the box. Quick and helpful customer support in case of any problems.
We get in a very quick time very good support from OpenLoyalty to any of our questions.
The software is very customizable and covers a lot of use cases. Customization and also support works very good.
The software has been easy to use and understand.
It was a successful project with great support from the supplier. In a very short time, our client was able to launch a loyalty program with personalized strategies and a portal for their clients.
Other problems are attributed to the language barrier and different time zones.
Open Loyalty is free to use which is great for testing out the platform and helping to define how your business way want to use it.
It is a little limited in terms of reporting functionality via the admin console or API.
The API documentation is kept up to date and is easy to consume. The team at Open Loyalty are great, they consistently provide good service and are willing to help if required.
On the campaign configuration side, we appreciate the different types of programs we can create that can improve user engagement and keep them happy.
The devs team finds for every problem a good and pragmatic solution and customizes their product based on our needs with good quality and releases on a regular basis.
The best thing was, that we had the opportunity to give our clients a solution in a very fast way and adapted to their needs, integrating it with their POS systems in an agile way using the API's.
The best part of the platform is ease of use and great documentation.
We are also pleased with the fast and responsive customer service.
The frontend is super easy to handle and settings allow realizing most our requirements out of the box. Quick and helpful customer support in case of any problems.
We get in a very quick time very good support from OpenLoyalty to any of our questions.
The software is very customizable and covers a lot of use cases. Customization and also support works very good.
They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us.
When we first started with Spendgo there were some missing features in their backend.
We love using Spendgo's Loyalty Platform, mainly because our customers love it. We get 10+ rewards processed per day.
However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.
Great tool to generate revenue through a comprehensive customer loyalty strategy.
Integrating our app (togo technologies) with spendgo was difficult.
They are very responsive and on top of what needs to get done when. Fully trust that nothing will fall through the cracks and that they will push our brand forward with technology and strategy.
There's not a whole lot that I dislike, because they literally add anything I've ever needed added.
Ease of use for our customers. Looks attractive and really helped us ramp up our loyal customers.
The staff were always available, willing, and helpful to provide support and training. We appreciate each of you.
API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support.
Spendgo is extremely flexible and can be built to meet a number of different loyalty situations.
Highly Recommend, am still using today. Other solutions cost 10X the money in some cases.
Very easy to onboard, easy integration with POS.
They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us.
When we first started with Spendgo there were some missing features in their backend.
We love using Spendgo's Loyalty Platform, mainly because our customers love it. We get 10+ rewards processed per day.
However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.
Great tool to generate revenue through a comprehensive customer loyalty strategy.
Integrating our app (togo technologies) with spendgo was difficult.
They are very responsive and on top of what needs to get done when. Fully trust that nothing will fall through the cracks and that they will push our brand forward with technology and strategy.
There's not a whole lot that I dislike, because they literally add anything I've ever needed added.
Ease of use for our customers. Looks attractive and really helped us ramp up our loyal customers.
The staff were always available, willing, and helpful to provide support and training. We appreciate each of you.
API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support.
Spendgo is extremely flexible and can be built to meet a number of different loyalty situations.
Highly Recommend, am still using today. Other solutions cost 10X the money in some cases.
Very easy to onboard, easy integration with POS.
They also have multiple options for loyalty integration and if they don't have a solution they are always willing to at the very least exploring building one. We appreciate all that they do for us.
When we first started with Spendgo there were some missing features in their backend.
We love using Spendgo's Loyalty Platform, mainly because our customers love it. We get 10+ rewards processed per day.
However, they worked hard to build this portion of their product out and have most of the missing parts on their roadmap, if not already implemented.
Great tool to generate revenue through a comprehensive customer loyalty strategy.
Integrating our app (togo technologies) with spendgo was difficult.
They are very responsive and on top of what needs to get done when. Fully trust that nothing will fall through the cracks and that they will push our brand forward with technology and strategy.
There's not a whole lot that I dislike, because they literally add anything I've ever needed added.
Ease of use for our customers. Looks attractive and really helped us ramp up our loyal customers.
The staff were always available, willing, and helpful to provide support and training. We appreciate each of you.
API Capabilities, Intuitive Admin Dashboard, In Store Ease of Use, Great Support.
Spendgo is extremely flexible and can be built to meet a number of different loyalty situations.
Highly Recommend, am still using today. Other solutions cost 10X the money in some cases.
I have been happy with our experience with Simphony. They provide a great product.
This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
Simphony gives us great flexibility and supports our solution in a good way.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.
SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system.
Its very positive program and very easy to use also easy to maintain the inventory system.
Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.
Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.
Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.
We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.
Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.
I have been happy with our experience with Simphony. They provide a great product.
This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
Simphony gives us great flexibility and supports our solution in a good way.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.
SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system.
Its very positive program and very easy to use also easy to maintain the inventory system.
Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.
Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.
Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.
We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.
Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.
I have been happy with our experience with Simphony. They provide a great product.
This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
Simphony gives us great flexibility and supports our solution in a good way.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.
SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system.
Its very positive program and very easy to use also easy to maintain the inventory system.
Everything not completed on original set up will cost thousands of dollars to correct by an oracle programmer.
Very helpful software , reduce the time of any paperwork , easy integrate with opera system, you can get customized reposts.
Moved into teh cloud from Res to Simphony - was a great move for us - less spend on hardware, updates through icences /subscription to services.
We integrate a lot through simphony with accounts, loyalty, takeaway/delievry platform, Gift certificates. Has great inventory mgt capabilities with theoreticals.
Simphony is a whole suite of software including Gift & Loyalty, Reporting & Analytics and also provide extensibility by developing additional modules that can extend functionality in Simphony.
I love that they used our logo, how quick they came and their great friendly customer agent.
Its a bit costly if you dont use or sell many. A lot if fees involved for use, payment processing etc.
The Ackroo team has been wonderful to work with.
Customer service post implementation was delayed.
The customer service is excellent to work with, and the system is very functional.
It is convenient for people to use it and the idea is very good.
Its easy to set up and use. We did not have gift cards before.
It’s really easy to use, track and manage the card system. Reports are simple and the cards work excellent.
I like that it is easy to navigate to get the information I'm looking for.
It is very easy to use, fast and accurate. Customer service has always been helpful.
That it has an API and ability to export reports.
I would recommend to anyone. I use them at 4 business I own.
Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.
Overall, Ackroo does the job to manage our loyalty cards. Difficult to set up as we had to bounce between the payment reader rep and the ackroo rep, then the install process per machine.
I love that they used our logo, how quick they came and their great friendly customer agent.
Its a bit costly if you dont use or sell many. A lot if fees involved for use, payment processing etc.
The Ackroo team has been wonderful to work with.
Customer service post implementation was delayed.
The customer service is excellent to work with, and the system is very functional.
It is convenient for people to use it and the idea is very good.
Its easy to set up and use. We did not have gift cards before.
It’s really easy to use, track and manage the card system. Reports are simple and the cards work excellent.
I like that it is easy to navigate to get the information I'm looking for.
It is very easy to use, fast and accurate. Customer service has always been helpful.
That it has an API and ability to export reports.
I would recommend to anyone. I use them at 4 business I own.
Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.
Overall, Ackroo does the job to manage our loyalty cards. Difficult to set up as we had to bounce between the payment reader rep and the ackroo rep, then the install process per machine.
I love that they used our logo, how quick they came and their great friendly customer agent.
Its a bit costly if you dont use or sell many. A lot if fees involved for use, payment processing etc.
The Ackroo team has been wonderful to work with.
Customer service post implementation was delayed.
The customer service is excellent to work with, and the system is very functional.
It is convenient for people to use it and the idea is very good.
Its easy to set up and use. We did not have gift cards before.
It’s really easy to use, track and manage the card system. Reports are simple and the cards work excellent.
I like that it is easy to navigate to get the information I'm looking for.
It is very easy to use, fast and accurate. Customer service has always been helpful.
That it has an API and ability to export reports.
I would recommend to anyone. I use them at 4 business I own.
Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.
Overall, Ackroo does the job to manage our loyalty cards. Difficult to set up as we had to bounce between the payment reader rep and the ackroo rep, then the install process per machine.