App comparison

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Social CRM Tools Software with Customer History

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22 software options

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Pipedrive logo
4.5
(2.9K)

CRM built by salespeople, for salespeople

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Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter

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Zoho CRM logo
4.3
(6.6K)

CRM software that helps you sell smarter, better, faster.

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Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is a customer service and social CRM solution for companies. It helps businesses manage customer communication and social media interactions from a single platform. LiveAgent is a leader in delivering seamless customer experiences.

Start with a 14-Day free trial, no credit card required.

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Salesforce Sales Cloud logo
4.4
(18.2K)

Cloud-based CRM & Sales Automation

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Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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With Zendesk, you can build customer relationships that are more meaningful, personal, and productive.

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Hootsuite logo
4.4
(3.6K)

Social Media Management & Scheduling for SMBs and Enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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Sprout Social logo
4.4
(576)

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Thryv logo
4.2
(495)

All-in-one management software built for small business

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Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more.

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Jobin.cloud logo
4.7
(118)

All-In-One tool to Find and Engage People

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Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications.

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Oktopost logo
4.5
(104)

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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Re:amaze logo
4.9
(52)

Support, engage, and convert customers on a single platform.

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Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media.

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Shape logo
4.8
(41)

Cloud-based CRM, sales & marketing automation software

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Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Sprinklr logo
4.2
(80)

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Simla.com logo
4.6
(23)

CRM platform to boost your eCommerce sales

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Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

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easiware logo
4.6
(12)

No more claims, only conversations

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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

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charles logo
4.4
(16)

Web-based conversational commerce suite for consumer brands

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charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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MadeMarket logo
4.7
(11)

Customer relationship and deal management platform

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MadeMarket is a purpose-built customer relationship and deal management platform designed for investment bankers and capital markets professionals. Key management features include dashboards with auto-generated data, ready-built around industry pipeline metrics that monitor tasks, projects, and deal flows with dynamic customization capabilities.

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Enterprise Bot logo
4.5
(10)

Intelligent Omnichannel Conversations

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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.

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Umnico logo
4.7
(6)

Omnichannel communication platform

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Omnichannel messaging platform to raise sales & improve customer support effectivity.

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Experia logo
5.0
(1)

Customer engagement platform

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Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

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SeoToaster CRM logo
(0)

Cloud CRM & sales automation software

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SeoToaster CRM is a cloud CRM & sales automation software which enables enterprises to launch campaigns, get insights into prospects and customers, and manage & market to leads with email tracking and leads nurturing automation, social marketing tools, a landing page builder, and more

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