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Pipedrive logo
4.5
2.9K

CRM built by salespeople, for salespeople

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Pipedrive users   
avatar
+15
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Zoho CRM logo

Zoho CRM

4.3
6.6K

CRM software that helps you sell smarter, better, faster.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
Salesforce Sales Cloud logo
4.4
18.2K

Cloud-based CRM & Sales Automation

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    4.4
    Customer support
    4.1
Pros and Cons from Salesforce Sales Cloud users   
avatar
avatar
avatar
+15
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Helping to bring the business up to date with a system that is modern and innovative. It is user friendly and easy to add new functionalities to it according to the business needs.
Terrible experience I wouldn't recommend to even our biggest competitor, Salesforce is totally unintuitive and with very bad UX. Expensive, hard to use and hard to manage.
As a socially responsible company, it feels good to support another company like Salesforce that is committed to these values too.
There are times when the automation fails and gives back inaccurate data. We have to trouble shoot almost weekly to figure out what happened.
Salesforce remains the best CRM application for growing our business because of the amazing features. Integration of third-party and add-on options it offers.
The only negative aspect I've encountered while utilizing SalesForce is that saving entered data is not done automatically and can lead to losing work.
The ease of use of this software salesforce is amazing. I will would just want to commend the developers and managements of the great work put together.
Built-in email message creation is horrible and unreliable, randomly sending un-formatted and embarrassing messages.
The amount of information you can handle with it is incredible. I strongly recommend it and I very grateful for it.
Dashboard is beautiful and love that you can have different graphs to display and show during meeting to impress management.
The Chatter function gives great, quick connections to employees and collegues company-wide. Customer services is fantastic and highly responsive.
Salesforce is awesome because you can build it to be whatever you want it to be for your company. It helps us keep track of our leads exactly how we need it to.
The customer support is very responsive. Very useful From creating prospects to billing information required And overall it is one of the best CRM.
Super easy to navigate and save valuable information. Very intuitive feeling makes it easy to learn and understand its features.
The cloud based architecture makes it easily accessible and the deployment work like a charm. It very cost effective and intuitive.
It is amazing what you can get and do with the free version of Salesforce. I do fundraising consultant and for small non-profits on a tight budget this is my top recommendation.
I liked its ability to be personally configured and its integration with other vendors. The App was also competitive with its peers.
Pretty good, I’m fairly new to the system but it was pretty easy to learn and maneuver which is very important with the position that I am in.
Zendesk Suite logo
4.4
3.8K

Service-first CRM company that builds support & sales tools

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Zendesk Suite users   
+15
I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
Tremendously disappointing for a company that sells ticketing software to have such a poor interaction when it comes to using it.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Non-Existent & TERRIBLE Customer Service. You are just a number to them.
Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.
If you ever need support from Zendesk then it is horrible.
Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.
The only minor dislike us that when the client your chatting with goes offline your messages or conversation gets erased.
I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.
We ended up switching to a free service which better fit our needs. All in all it was a pleasant experience and we used it for 3 years to manage the chat on our site.
It’s very useful for our customer support helpline which we launched during the pandemic and insures that we make the customer journey experience good for.
I liked the simple yet useful UI of zendesk. The ticketing system is very useful and efficient, reporting and user data is useful and quite accurate.
I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.
Overall, it's a fantastic platform for e-mail support while also offering the ability to have everything in one place.
We have been using Zendesk for a client project to help us receive and assign tickets from our client. The system is great and easy to use.
I like the premade templates that is currently used for our FAQ. It is great that our engineering team does not need to develop this separately.
Also it can easily be integrated to a lot of platform. What I like the most is the ability to integrate with Slack.
Zendesk is a powerful CRM tool that totally worth the price.
I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
Tremendously disappointing for a company that sells ticketing software to have such a poor interaction when it comes to using it.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Non-Existent & TERRIBLE Customer Service. You are just a number to them.
Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.
If you ever need support from Zendesk then it is horrible.
Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.
The only minor dislike us that when the client your chatting with goes offline your messages or conversation gets erased.
I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.
We ended up switching to a free service which better fit our needs. All in all it was a pleasant experience and we used it for 3 years to manage the chat on our site.
It’s very useful for our customer support helpline which we launched during the pandemic and insures that we make the customer journey experience good for.
I liked the simple yet useful UI of zendesk. The ticketing system is very useful and efficient, reporting and user data is useful and quite accurate.
I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.
Overall, it's a fantastic platform for e-mail support while also offering the ability to have everything in one place.
We have been using Zendesk for a client project to help us receive and assign tickets from our client. The system is great and easy to use.
I like the premade templates that is currently used for our FAQ. It is great that our engineering team does not need to develop this separately.
Also it can easily be integrated to a lot of platform. What I like the most is the ability to integrate with Slack.
Zendesk is a powerful CRM tool that totally worth the price.
I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
Tremendously disappointing for a company that sells ticketing software to have such a poor interaction when it comes to using it.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Non-Existent & TERRIBLE Customer Service. You are just a number to them.
Overall I’m extremely satisfied with Zendesk, It has a lot of great features that helps us provide a great customer support service which is important for a successful business.
If you ever need support from Zendesk then it is horrible.
Overall experience has been good. Very happy for the product and how it helps us stay organized with the tickets we have coming in.
The only minor dislike us that when the client your chatting with goes offline your messages or conversation gets erased.
I loved the ease of deployment and the UX on the admin end. It was very easy to segment and follow what was going on and was even fun to play with different options.
We ended up switching to a free service which better fit our needs. All in all it was a pleasant experience and we used it for 3 years to manage the chat on our site.
It’s very useful for our customer support helpline which we launched during the pandemic and insures that we make the customer journey experience good for.
I liked the simple yet useful UI of zendesk. The ticketing system is very useful and efficient, reporting and user data is useful and quite accurate.
I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.
Overall, it's a fantastic platform for e-mail support while also offering the ability to have everything in one place.
We have been using Zendesk for a client project to help us receive and assign tickets from our client. The system is great and easy to use.
I like the premade templates that is currently used for our FAQ. It is great that our engineering team does not need to develop this separately.
Also it can easily be integrated to a lot of platform. What I like the most is the ability to integrate with Slack.
Zendesk is a powerful CRM tool that totally worth the price.
Hootsuite logo
4.4
3.6K

Social Media Management & Scheduling for SMBs and Enterprise

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.2
Pros and Cons from Hootsuite users   
avatar
avatar
avatar
+15
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
I love that I can save drafts and schedule easily. This makes my social media strategy clear and streamlined with the ability to plan ahead.
I had an issue with integrating it with all my platforms. I forget which one, but I was missing one that I had to do separately.
I was excited to start using Hootsuite for the simple reason that I needed help managing my accounts. Like the very easy dashboard and functionality.
It may be user error, but it has proved an inconvenience at times.
It is recommended for its great ability to integrate to instagram, linkedin, pinterest and Facebook.
I hate that you have to have a public page in order to schedule content for Instagram. M sure it’s something to do with Instagram settings itself but it still pisses me off.
Hootsuite is easy to use and helps us save a lot of time getting our messages to our supporters and constituents. The way it integrates all social media platforms really helps our entire team.
Hootsuite is a great software to use and have in your scheduling arsenal. However, I recommend using it as a supporting scheduling tool in combination with other systems.
Hoot suite is a great product for batch posting and saves time when you have multiple social media platforms. I appreciate the ability to set times and have the software send posts out for you.
Great tool that we used to help up our employee engagement and reach more customers through their Amplify platform.
The price is affordable compared to other tools - I would recommend this if you want to do basic post scheduling on a budget.
I would recommend it to others looking for an easy to use scheduling platform and those who would benefit from concise analytics.
I am a youtuber so i use this software to post out to all my social media it is so easy to use and love that i can post to different social medias at the same time.
Easy to use and set up, great for community management of low-volume channels. A simple solution to aggregate social content.
Hootsuite is great for small businesses, I used it when doing marketing for a non profit with no marketing budget.
I can manage all social media platforms using this tool. Its customer service is wonderful; it is quick to respond to doubt.
LiveAgent logo
4.7
1.5K

Great customer service starts with better help desk software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from LiveAgent users   
avatar
avatar
avatar
+15
It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.
The knowledge base is ugly which makes it ugly old website. As mentioned earlier it has an overwhelming amount of features which means a little learning curve.
You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.
Before I had to answer emails, social network separately and this was lost throughout the conversations which made the support very flawed and annoying.
I love the way this whole software was built to help companies get a single solution to manage all the things to keep their clients happy. Such a nice tool and ease of use even for beginners.
I've been looking across several platforms to get necessary functionality, all of them either were too expensive or too complicated to setup or missed necessary features.
They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.
I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.
I liked how support team was giving me enough time to evaluate the system and in the end i chose it. Very good platform, highly recommend for any size of the businesses.
The social media integration is a bonus. The organization of tickets is easy to follow and I love the options to put tabs and labels on tickets and I can transfer them to colleagues with ease.
This is an easy to use app which helps me in managing my clients perfectly.
We love the centralized ticketing, and ability to connect emails and chats to the user. The chat functionality is easy to implement and use.
Very happy with over all experience, much better than our old system.
We were able to provide a better level of response to our customers and also analyse the areas of our business which were creating the most issues and resolve them.
The most important criteria for our company was ease of use for our 25 agents and minimal configuration to get up and running.
Easy to integrate, premade features, great support.
It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.
The knowledge base is ugly which makes it ugly old website. As mentioned earlier it has an overwhelming amount of features which means a little learning curve.
You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.
Before I had to answer emails, social network separately and this was lost throughout the conversations which made the support very flawed and annoying.
I love the way this whole software was built to help companies get a single solution to manage all the things to keep their clients happy. Such a nice tool and ease of use even for beginners.
I've been looking across several platforms to get necessary functionality, all of them either were too expensive or too complicated to setup or missed necessary features.
They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.
I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.
I liked how support team was giving me enough time to evaluate the system and in the end i chose it. Very good platform, highly recommend for any size of the businesses.
The social media integration is a bonus. The organization of tickets is easy to follow and I love the options to put tabs and labels on tickets and I can transfer them to colleagues with ease.
This is an easy to use app which helps me in managing my clients perfectly.
We love the centralized ticketing, and ability to connect emails and chats to the user. The chat functionality is easy to implement and use.
Very happy with over all experience, much better than our old system.
We were able to provide a better level of response to our customers and also analyse the areas of our business which were creating the most issues and resolve them.
The most important criteria for our company was ease of use for our 25 agents and minimal configuration to get up and running.
Easy to integrate, premade features, great support.
It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.
The knowledge base is ugly which makes it ugly old website. As mentioned earlier it has an overwhelming amount of features which means a little learning curve.
You can largely set it up yourself which is always a good sign. There is good separation of modules which allows you to grow into greater use of the system one piece at a time.
Before I had to answer emails, social network separately and this was lost throughout the conversations which made the support very flawed and annoying.
I love the way this whole software was built to help companies get a single solution to manage all the things to keep their clients happy. Such a nice tool and ease of use even for beginners.
I've been looking across several platforms to get necessary functionality, all of them either were too expensive or too complicated to setup or missed necessary features.
They have always been very prompt in answering questions, and helping me figure out how to do what I want with the software to create a great customer service experience for my clients.
I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.
I liked how support team was giving me enough time to evaluate the system and in the end i chose it. Very good platform, highly recommend for any size of the businesses.
The social media integration is a bonus. The organization of tickets is easy to follow and I love the options to put tabs and labels on tickets and I can transfer them to colleagues with ease.
This is an easy to use app which helps me in managing my clients perfectly.
We love the centralized ticketing, and ability to connect emails and chats to the user. The chat functionality is easy to implement and use.
Very happy with over all experience, much better than our old system.
We were able to provide a better level of response to our customers and also analyse the areas of our business which were creating the most issues and resolve them.
The most important criteria for our company was ease of use for our 25 agents and minimal configuration to get up and running.
Easy to integrate, premade features, great support.
Nimble logo
4.4
1.8K

Contact management & social relationship software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.3
Pros and Cons from Nimble users   
avatar
avatar
avatar
+15
Nimble is a great app that helps to keep great interactions with our customers. It helps to track the relationship between each clients and what they need in real time.
It lost me when I had to create a subscription for piesync to integrate other essential applications.
We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.
As I am still getting used to the software it is difficult to criticise.
The interface is dominantly having a good set-up quality that the developer must be commended in doing this. Hue can also bring impact to users.
There seemed a to be a lot of glitching and freezing- especially at the most inconvenient time of trying to clock in/out.
It integrates with Google Apps and pulls in all your contacts and emails which is pretty amazing and useful. Creates a running list of all comms you've had as well.
User interface can be confusing and layout is not simple to use.
For me it's all about the ease of use I am very impressed with the Ui design and accessibility to the information I need.
Nimble is a relationship management tool that feels good to use, with a great interface and the possibility for expansion.
Helps a lot in remembering what campaigns and posts have been used and when. I love all the contacts are in one spot and you can see who and when they received our posts.
I like that I can consolidate customer contact methods in the same place , this helps with reaching out. Integrating our already existing invoices was very simple.
If everyone is on board and takes they time to do everything through nimble like their tasks and following leads then this is a great product for your environment and sales team.
Nimble has been a very solid, reliable storage solution for us. The web interface is easy to use and intuitive.
Very good Gmail integration. Great integration with Outlook 365 too.
Customer service is readily available and always so eager to assist. I like that they actually heard my concerns and helped with a solution.
Helped me streamline contact outreach and saved time, which is the same as saving money.
Overall I am satisfied due to the ease of use. Also pricing wise we felt it suits our organization.
Nimble is a great app that helps to keep great interactions with our customers. It helps to track the relationship between each clients and what they need in real time.
It lost me when I had to create a subscription for piesync to integrate other essential applications.
We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.
As I am still getting used to the software it is difficult to criticise.
The interface is dominantly having a good set-up quality that the developer must be commended in doing this. Hue can also bring impact to users.
There seemed a to be a lot of glitching and freezing- especially at the most inconvenient time of trying to clock in/out.
It integrates with Google Apps and pulls in all your contacts and emails which is pretty amazing and useful. Creates a running list of all comms you've had as well.
User interface can be confusing and layout is not simple to use.
For me it's all about the ease of use I am very impressed with the Ui design and accessibility to the information I need.
Nimble is a relationship management tool that feels good to use, with a great interface and the possibility for expansion.
Helps a lot in remembering what campaigns and posts have been used and when. I love all the contacts are in one spot and you can see who and when they received our posts.
I like that I can consolidate customer contact methods in the same place , this helps with reaching out. Integrating our already existing invoices was very simple.
If everyone is on board and takes they time to do everything through nimble like their tasks and following leads then this is a great product for your environment and sales team.
Nimble has been a very solid, reliable storage solution for us. The web interface is easy to use and intuitive.
Very good Gmail integration. Great integration with Outlook 365 too.
Customer service is readily available and always so eager to assist. I like that they actually heard my concerns and helped with a solution.
Helped me streamline contact outreach and saved time, which is the same as saving money.
Overall I am satisfied due to the ease of use. Also pricing wise we felt it suits our organization.
Nimble is a great app that helps to keep great interactions with our customers. It helps to track the relationship between each clients and what they need in real time.
It lost me when I had to create a subscription for piesync to integrate other essential applications.
We have been with Nimble for 5+ years and would recommend them to anyone looking for a fast, reliable storage solution with great customer support.
As I am still getting used to the software it is difficult to criticise.
The interface is dominantly having a good set-up quality that the developer must be commended in doing this. Hue can also bring impact to users.
There seemed a to be a lot of glitching and freezing- especially at the most inconvenient time of trying to clock in/out.
It integrates with Google Apps and pulls in all your contacts and emails which is pretty amazing and useful. Creates a running list of all comms you've had as well.
User interface can be confusing and layout is not simple to use.
For me it's all about the ease of use I am very impressed with the Ui design and accessibility to the information I need.
Nimble is a relationship management tool that feels good to use, with a great interface and the possibility for expansion.
Helps a lot in remembering what campaigns and posts have been used and when. I love all the contacts are in one spot and you can see who and when they received our posts.
I like that I can consolidate customer contact methods in the same place , this helps with reaching out. Integrating our already existing invoices was very simple.
If everyone is on board and takes they time to do everything through nimble like their tasks and following leads then this is a great product for your environment and sales team.
Nimble has been a very solid, reliable storage solution for us. The web interface is easy to use and intuitive.
Very good Gmail integration. Great integration with Outlook 365 too.
Customer service is readily available and always so eager to assist. I like that they actually heard my concerns and helped with a solution.
Helped me streamline contact outreach and saved time, which is the same as saving money.
Overall I am satisfied due to the ease of use. Also pricing wise we felt it suits our organization.
EngageBay CRM logo
4.7
664

Integrated sales & marketing software for growing teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.8
Pros and Cons from EngageBay CRM users   
avatar
avatar
avatar
+15
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Some missing features such as missing Google Meet, and location in calendar event.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates. Missing Social Software Analytics.
I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront.
Landing page templates are very limited at the moment.
We searched for ages for software that could combine a sophisticated CRM/contact management system alongside email and newsletters - this is the best on the market.
Since I started using it recently so not very sure about dislikes. So far, I am enjoying it.
We love the ease of use and managing of the Contacts. We were able to integrate our website forms and Zapier to perform the automation needed for our Sales staff.
EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.
Their product is easy to use and their chat support is great.
The all-in-one feature is the best for me. Having all client information and tracking results from marketing in the same place really is beneficial.
The software is great and very much extendable with API and other customization.
Nice for someone starting up. The free plan even comes with helpdesk and live chat.
I did EXTENSIVE research before picking Engagebay and they havent disappointed me. This is a tool for what I need but also that can grow with me.
The support was incredible, help us a lot to setup the different automatisation.
You can also create a custom domain for landing pages built in EngageBay - it's very important to build credibility, cause people don't want to click on unknown links.
It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.
Agorapulse logo
4.6
709

Easy-to-use social media management for teams and agencies

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Agorapulse users   
avatar
+15
We did the trial for a couple of months to test it out, and when it came time to move over it was seamless and easy. Their customer service has been so helpful and nice whenever I have questions.
I hate how I have to click the media type before dragging the social graphic into the post while I'm creating it. Sometimes I go to fast and it ruins everything.
Posting to all sm sites at once is amazing. Responding to Linkedin comments from within the platform is a great feature that not many other platforms have.
Inability to link (the same) users between platforms. Limited search functionality, difficult to go back and locate a case/user.
It makes it very easy to see how our brand recognition is improving in our space. I also like that I can easily see what our competitors are doing simply by broadening the hashtags we are looking for.
Not having instagram DM capabilites is an annoying limitation.
I love Agorpulse's interface - it's so easy to navigate and looks fabulous. It is very well thought out and this is what sold it for me to subscribe.
The tool has some weaknesses, e.g. it does not support all features of the different platforms, such as Facebook carousels. In these cases the use the platforms themselves is necessary.
Agorapulse makes publishing super speedy and efficient. It's easy to use and the reporting and social listening functions are amazing for the price.
It's a great platform for teams that have multiple approval steps. The publisher is pretty easy to use and I enjoy being able to customize messages for specific platforms within one step.
Agorapulse has helped me help my clients get up and running on social campaigns quickly and inexpensively. Customer service has been excellent when I needed help and guidance.
We have been pleased with the program and would recommend it to other large organizations.
Overall I am happy with Agorapulse, especially for the pricepoint. I also am pleased with the customer service.
Being able to assign comments to other users is also super helpful. This has saved us so much time and hassle when it comes to moderating comments.
I love the ease of use from a computer standpoint. Posting, seeing old posts, making edits, hashtag saves are all great.
It also saves zillions of emails flying back and forth. It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition.
Publishing social posts across all of our social media platforms is great. Reporting is also really useful and visually appealing.
We use the software for our small marketing agency to manage and integrate the social media accounts and content posting, and overall it is a great tool.
We did the trial for a couple of months to test it out, and when it came time to move over it was seamless and easy. Their customer service has been so helpful and nice whenever I have questions.
I hate how I have to click the media type before dragging the social graphic into the post while I'm creating it. Sometimes I go to fast and it ruins everything.
Posting to all sm sites at once is amazing. Responding to Linkedin comments from within the platform is a great feature that not many other platforms have.
Inability to link (the same) users between platforms. Limited search functionality, difficult to go back and locate a case/user.
It makes it very easy to see how our brand recognition is improving in our space. I also like that I can easily see what our competitors are doing simply by broadening the hashtags we are looking for.
Not having instagram DM capabilites is an annoying limitation.
I love Agorpulse's interface - it's so easy to navigate and looks fabulous. It is very well thought out and this is what sold it for me to subscribe.
The tool has some weaknesses, e.g. it does not support all features of the different platforms, such as Facebook carousels. In these cases the use the platforms themselves is necessary.
Agorapulse makes publishing super speedy and efficient. It's easy to use and the reporting and social listening functions are amazing for the price.
It's a great platform for teams that have multiple approval steps. The publisher is pretty easy to use and I enjoy being able to customize messages for specific platforms within one step.
Agorapulse has helped me help my clients get up and running on social campaigns quickly and inexpensively. Customer service has been excellent when I needed help and guidance.
We have been pleased with the program and would recommend it to other large organizations.
Overall I am happy with Agorapulse, especially for the pricepoint. I also am pleased with the customer service.
Being able to assign comments to other users is also super helpful. This has saved us so much time and hassle when it comes to moderating comments.
I love the ease of use from a computer standpoint. Posting, seeing old posts, making edits, hashtag saves are all great.
It also saves zillions of emails flying back and forth. It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition.
Publishing social posts across all of our social media platforms is great. Reporting is also really useful and visually appealing.
We use the software for our small marketing agency to manage and integrate the social media accounts and content posting, and overall it is a great tool.
We did the trial for a couple of months to test it out, and when it came time to move over it was seamless and easy. Their customer service has been so helpful and nice whenever I have questions.
I hate how I have to click the media type before dragging the social graphic into the post while I'm creating it. Sometimes I go to fast and it ruins everything.
Posting to all sm sites at once is amazing. Responding to Linkedin comments from within the platform is a great feature that not many other platforms have.
Inability to link (the same) users between platforms. Limited search functionality, difficult to go back and locate a case/user.
It makes it very easy to see how our brand recognition is improving in our space. I also like that I can easily see what our competitors are doing simply by broadening the hashtags we are looking for.
Not having instagram DM capabilites is an annoying limitation.
I love Agorpulse's interface - it's so easy to navigate and looks fabulous. It is very well thought out and this is what sold it for me to subscribe.
The tool has some weaknesses, e.g. it does not support all features of the different platforms, such as Facebook carousels. In these cases the use the platforms themselves is necessary.
Agorapulse makes publishing super speedy and efficient. It's easy to use and the reporting and social listening functions are amazing for the price.
It's a great platform for teams that have multiple approval steps. The publisher is pretty easy to use and I enjoy being able to customize messages for specific platforms within one step.
Agorapulse has helped me help my clients get up and running on social campaigns quickly and inexpensively. Customer service has been excellent when I needed help and guidance.
We have been pleased with the program and would recommend it to other large organizations.
Overall I am happy with Agorapulse, especially for the pricepoint. I also am pleased with the customer service.
Being able to assign comments to other users is also super helpful. This has saved us so much time and hassle when it comes to moderating comments.
I love the ease of use from a computer standpoint. Posting, seeing old posts, making edits, hashtag saves are all great.
It also saves zillions of emails flying back and forth. It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition.
Publishing social posts across all of our social media platforms is great. Reporting is also really useful and visually appealing.
We use the software for our small marketing agency to manage and integrate the social media accounts and content posting, and overall it is a great tool.
Freshsales logo
4.5
605

Sales management solution

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Freshsales users   
avatar
avatar
avatar
+15
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
It is pretty easy to use. The ability to set up sales sequencing was nice and pretty easy to do.
Error logs were nearly impossible to find and though the log is supposed to be included on the email showing the errors it wasn't. Support couldn't figure it out either.
Easy set up, intuitive interface, good gmail integration, decent price. I once called them for help on a saturday and someone answered and was very helpful.
Horrible at talking to people and trying to fix problems.
With freshsales the user will know more tools to evaluate potential customers. Freshsales has an excellent communication, which we highly recommend to handle sales opportunities.
Th reporting system is really bad. You cannot rely on if it is giving you the right report.
The best thing we like is the interoperability of freshsales with our helpdesk (freshdesk). The synchronization of activity helps us keep track of the issues our customers have had with our products.
Every time that I have contacted support it has unfortunately been very disappointing. Even the most basic question takes an inordinate amount of time to get a response.
Freshsales does an excellent job giving you a tool to manage your sales pipeline, and what makes it better is that it connects right in and seamlessly works with your help desk.
Great scope of features that gives you access to just about all functionality you would normally need to have a good view.
I love how I can integrate my other FreshWorks software as well as quickbooks. I can seamlessly maneuver the website and find the information I need for the most part.
The deal stages are really easy to track on the freshsales. And also easy email tracks and clicks tracks, call and email remainders, Notes of the account and the contact are the best.
Overall, a great piece of software for a great price.
I like that fact that they have many integrations with other needed tools that can help a business grow and stay organized.
Freshsales is always aiming for the best user experience. The support is very fast and eager to understand and solve problems.
I like that the software is easy to use and most salespeople can come in and learn the software easily.
My sales teams are happier and more productive because of this effective tool. Built-in accounting features make it a "dream" to integrate into large financial system as well.
Continues to innovate & get better with every release.
Sprout Social logo
4.4
575

Social Media Management Software for Business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.3
Pros and Cons from Sprout Social users   
avatar
avatar
avatar
+15
A great onboarding experience and a lovely and simple user interface. Love the smart inbox feature on the platform.
Very very disappointed and frustrated with the whole experience. Stick with FB and IG and don't waste your time and money.
Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.
Lack of support for enterprise. Difficult to scale up using this tool.
It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can.
The only other tool I can think of which would be missing is SEO in terms of Social.
One thing I love the most about sprout social is its ability to easily integrate with other important softwares such as Google Analytics, Zendesk, Feedly and more.
When drafting content, sometimes it's difficult for tags to load or come through at all, especially with regards to Facebook.
Overall the experience with Sprout Social is good. It’s fun and easy to use and the customer support is great and they want to help you.
I like Sprout and am happy with the service they provide. It helps me do my job, which is invaluable as a team of 1.
In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks.
Sprout is a huge help in our day to day social listening, responding to messages, and scheduling out our content. It is a solid platform and gets the job done how we need and hope it to.
I liked using sprout social because of its ease of use and graphical dashboards. It is definitely a good product overall.
It is a super user friendly platform that allows me to keep track of social media reports and helps me build a more interactive schedule.
This is for those professional-level accounts that are worth a hefty investment. There are many useful tools to this platform.
The ability to schedule and plan ahead is really simple and easy to use. The software is easy to get around and has everything you'd need it to do.
Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.
To have help with my business needs when it comes to creating. Also, being able to integrate all of my social media accounts with Sprout makes the business run smoothly on my end.
A great onboarding experience and a lovely and simple user interface. Love the smart inbox feature on the platform.
Very very disappointed and frustrated with the whole experience. Stick with FB and IG and don't waste your time and money.
Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.
Lack of support for enterprise. Difficult to scale up using this tool.
It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can.
The only other tool I can think of which would be missing is SEO in terms of Social.
One thing I love the most about sprout social is its ability to easily integrate with other important softwares such as Google Analytics, Zendesk, Feedly and more.
When drafting content, sometimes it's difficult for tags to load or come through at all, especially with regards to Facebook.
Overall the experience with Sprout Social is good. It’s fun and easy to use and the customer support is great and they want to help you.
I like Sprout and am happy with the service they provide. It helps me do my job, which is invaluable as a team of 1.
In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks.
Sprout is a huge help in our day to day social listening, responding to messages, and scheduling out our content. It is a solid platform and gets the job done how we need and hope it to.
I liked using sprout social because of its ease of use and graphical dashboards. It is definitely a good product overall.
It is a super user friendly platform that allows me to keep track of social media reports and helps me build a more interactive schedule.
This is for those professional-level accounts that are worth a hefty investment. There are many useful tools to this platform.
The ability to schedule and plan ahead is really simple and easy to use. The software is easy to get around and has everything you'd need it to do.
Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.
To have help with my business needs when it comes to creating. Also, being able to integrate all of my social media accounts with Sprout makes the business run smoothly on my end.
A great onboarding experience and a lovely and simple user interface. Love the smart inbox feature on the platform.
Very very disappointed and frustrated with the whole experience. Stick with FB and IG and don't waste your time and money.
Sprout Social also has very robust reporting for each platform and it has allowed me to have deeper insights into how our accounts and posts are doing. It's been a big lifesaver.
Lack of support for enterprise. Difficult to scale up using this tool.
It's been a great experience so far. They also have a great support team that you can work with to ensure that you're utilizing all of the platform features as best as you can.
The only other tool I can think of which would be missing is SEO in terms of Social.
One thing I love the most about sprout social is its ability to easily integrate with other important softwares such as Google Analytics, Zendesk, Feedly and more.
When drafting content, sometimes it's difficult for tags to load or come through at all, especially with regards to Facebook.
Overall the experience with Sprout Social is good. It’s fun and easy to use and the customer support is great and they want to help you.
I like Sprout and am happy with the service they provide. It helps me do my job, which is invaluable as a team of 1.
In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks.
Sprout is a huge help in our day to day social listening, responding to messages, and scheduling out our content. It is a solid platform and gets the job done how we need and hope it to.
I liked using sprout social because of its ease of use and graphical dashboards. It is definitely a good product overall.
It is a super user friendly platform that allows me to keep track of social media reports and helps me build a more interactive schedule.
This is for those professional-level accounts that are worth a hefty investment. There are many useful tools to this platform.
The ability to schedule and plan ahead is really simple and easy to use. The software is easy to get around and has everything you'd need it to do.
Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.
To have help with my business needs when it comes to creating. Also, being able to integrate all of my social media accounts with Sprout makes the business run smoothly on my end.
Popl logo
4.7
246

Digital business cards for teams and individuals

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Popl users   
avatar
avatar
+15
So far, my experience with Popl has been fantastic. The representatives exhibit great customer service and were very informative and helpful.
The import to salesforce is horrible, and that was the main driver of choosing Popl Teams.
It so nice to train someone without a manual and have all the answers. Popl did an amazing job with this software.
The price could be prohibitive. When you've got cheaper, one-time-payment business cards, it is hard to sell the C-Suite on purchasing a business card as a service option.
I loved that the team reached out to me, answered questions and followed up after the trial. I love this product and have my entire team using it to market my business.
I don't like using the QR code. So, that has made it difficult.
I love the novel way to share links and information, a lot of people that are able to use the NFC feature love how cool it is and simple to get connected.
It is often difficult to find a use case beyond in-person.
The experience was great, stellar support team, great features, and probably the best UX/UI interface out of all the digital cards out there.
Popl is great for my company to gain lead information and have a digital business card. The software use aligns with our sustainability message and integrates seamlessly with our CSM.
I have a custom Popl that I love. When I am at conventions or conferences everyone is fascinated by my custom business card.
Love the ability to capture leads and scan business cards. Love the export integration with the major CRMs in the Team module.
Love that it is easy to build subteams and lock styles once build. The integration with HubSpot is also very helpful.
At this point we have been thrilled with our Popl devices. However, the customer service has taking our partnership with Popl to a new level.
Easy to use and fantastic lead capturing/organization tool. Was able to set the entire team's profile easily.
Popl is reasonably priced, user friendly and customizable. Popl has everything we were looking for for a growing team to generate leads and share our information.
Best looking digital business card on the market right now and very easy to use.
Overall I think it is a good product. The wristband could be improved and some of the third part integrations could be more cost effective.
So far, my experience with Popl has been fantastic. The representatives exhibit great customer service and were very informative and helpful.
The import to salesforce is horrible, and that was the main driver of choosing Popl Teams.
It so nice to train someone without a manual and have all the answers. Popl did an amazing job with this software.
The price could be prohibitive. When you've got cheaper, one-time-payment business cards, it is hard to sell the C-Suite on purchasing a business card as a service option.
I loved that the team reached out to me, answered questions and followed up after the trial. I love this product and have my entire team using it to market my business.
I don't like using the QR code. So, that has made it difficult.
I love the novel way to share links and information, a lot of people that are able to use the NFC feature love how cool it is and simple to get connected.
It is often difficult to find a use case beyond in-person.
The experience was great, stellar support team, great features, and probably the best UX/UI interface out of all the digital cards out there.
Popl is great for my company to gain lead information and have a digital business card. The software use aligns with our sustainability message and integrates seamlessly with our CSM.
I have a custom Popl that I love. When I am at conventions or conferences everyone is fascinated by my custom business card.
Love the ability to capture leads and scan business cards. Love the export integration with the major CRMs in the Team module.
Love that it is easy to build subteams and lock styles once build. The integration with HubSpot is also very helpful.
At this point we have been thrilled with our Popl devices. However, the customer service has taking our partnership with Popl to a new level.
Easy to use and fantastic lead capturing/organization tool. Was able to set the entire team's profile easily.
Popl is reasonably priced, user friendly and customizable. Popl has everything we were looking for for a growing team to generate leads and share our information.
Best looking digital business card on the market right now and very easy to use.
Overall I think it is a good product. The wristband could be improved and some of the third part integrations could be more cost effective.
So far, my experience with Popl has been fantastic. The representatives exhibit great customer service and were very informative and helpful.
The import to salesforce is horrible, and that was the main driver of choosing Popl Teams.
It so nice to train someone without a manual and have all the answers. Popl did an amazing job with this software.
The price could be prohibitive. When you've got cheaper, one-time-payment business cards, it is hard to sell the C-Suite on purchasing a business card as a service option.
I loved that the team reached out to me, answered questions and followed up after the trial. I love this product and have my entire team using it to market my business.
I don't like using the QR code. So, that has made it difficult.
I love the novel way to share links and information, a lot of people that are able to use the NFC feature love how cool it is and simple to get connected.
It is often difficult to find a use case beyond in-person.
The experience was great, stellar support team, great features, and probably the best UX/UI interface out of all the digital cards out there.
Popl is great for my company to gain lead information and have a digital business card. The software use aligns with our sustainability message and integrates seamlessly with our CSM.
I have a custom Popl that I love. When I am at conventions or conferences everyone is fascinated by my custom business card.
Love the ability to capture leads and scan business cards. Love the export integration with the major CRMs in the Team module.
Love that it is easy to build subteams and lock styles once build. The integration with HubSpot is also very helpful.
At this point we have been thrilled with our Popl devices. However, the customer service has taking our partnership with Popl to a new level.
Easy to use and fantastic lead capturing/organization tool. Was able to set the entire team's profile easily.
Popl is reasonably priced, user friendly and customizable. Popl has everything we were looking for for a growing team to generate leads and share our information.
Best looking digital business card on the market right now and very easy to use.
Overall I think it is a good product. The wristband could be improved and some of the third part integrations could be more cost effective.
SocialPilot logo
4.4
365

Social Media Scheduling & Analytics Tool for SMBs & Agencies

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.5
Pros and Cons from SocialPilot users   
avatar
avatar
avatar
+15
It was great and I would recommend it to anyone with more than one social media accounts an want to have all of them at there fingertips.
Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed.
Calendar functionality is great, and option to post content natively makes my posts look awesome. I also enjoy how easy the interface is to navigate.
Mainly a problem with Instagram, but manual posting for every post is painful.
SocialPilot has been a lifesaver for me. The ease of use and price are outstanding.
Their conference and support systems are very bad be careful and stay away.
So the fact that SocialPilot makes postings for me on my behalf even when I am too busy to do so, counts very much in their favor. I love how SocialPilot does most of the work for me.
There are just some times, when messages to post comes one time in my mind or situation. But if I will post all in one time, audience tend to skip/ disregard some messages.
SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like.
The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries.
I like that you can link so many different types of accounts on one platform and that you can use the same text and image for multiple accounts if desired.
I like that I can schedule a post that I find from Facebook to a later date. I also like that it does not cost anything to look at analytics for your posts.
Extremely easy to use and to integrate across social media platforms. Fast to add channels as they come online, and slick interface for easy management.
Its a great alternative for community managers.
This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market.
Software is very easy to use and user friendly. I can easily post creatives and videos over, all social media platforms and I can get the analytics respectively.
Posting effortlessly to multiple sites is simple and fast. Easy to repeat the postings.
Any social media manager knows that having a bank of content is necessary and difficult to uphold. SocialPilot came to the rescue with their queue of content.
It was great and I would recommend it to anyone with more than one social media accounts an want to have all of them at there fingertips.
Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed.
Calendar functionality is great, and option to post content natively makes my posts look awesome. I also enjoy how easy the interface is to navigate.
Mainly a problem with Instagram, but manual posting for every post is painful.
SocialPilot has been a lifesaver for me. The ease of use and price are outstanding.
Their conference and support systems are very bad be careful and stay away.
So the fact that SocialPilot makes postings for me on my behalf even when I am too busy to do so, counts very much in their favor. I love how SocialPilot does most of the work for me.
There are just some times, when messages to post comes one time in my mind or situation. But if I will post all in one time, audience tend to skip/ disregard some messages.
SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like.
The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries.
I like that you can link so many different types of accounts on one platform and that you can use the same text and image for multiple accounts if desired.
I like that I can schedule a post that I find from Facebook to a later date. I also like that it does not cost anything to look at analytics for your posts.
Extremely easy to use and to integrate across social media platforms. Fast to add channels as they come online, and slick interface for easy management.
Its a great alternative for community managers.
This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market.
Software is very easy to use and user friendly. I can easily post creatives and videos over, all social media platforms and I can get the analytics respectively.
Posting effortlessly to multiple sites is simple and fast. Easy to repeat the postings.
Any social media manager knows that having a bank of content is necessary and difficult to uphold. SocialPilot came to the rescue with their queue of content.
It was great and I would recommend it to anyone with more than one social media accounts an want to have all of them at there fingertips.
Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed.
Calendar functionality is great, and option to post content natively makes my posts look awesome. I also enjoy how easy the interface is to navigate.
Mainly a problem with Instagram, but manual posting for every post is painful.
SocialPilot has been a lifesaver for me. The ease of use and price are outstanding.
Their conference and support systems are very bad be careful and stay away.
So the fact that SocialPilot makes postings for me on my behalf even when I am too busy to do so, counts very much in their favor. I love how SocialPilot does most of the work for me.
There are just some times, when messages to post comes one time in my mind or situation. But if I will post all in one time, audience tend to skip/ disregard some messages.
SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like.
The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries.
I like that you can link so many different types of accounts on one platform and that you can use the same text and image for multiple accounts if desired.
I like that I can schedule a post that I find from Facebook to a later date. I also like that it does not cost anything to look at analytics for your posts.
Extremely easy to use and to integrate across social media platforms. Fast to add channels as they come online, and slick interface for easy management.
Its a great alternative for community managers.
This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market.
Software is very easy to use and user friendly. I can easily post creatives and videos over, all social media platforms and I can get the analytics respectively.
Posting effortlessly to multiple sites is simple and fast. Easy to repeat the postings.
Any social media manager knows that having a bank of content is necessary and difficult to uphold. SocialPilot came to the rescue with their queue of content.
Thryv logo
4.2
495

All-in-one management software built for small business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.1
    Features
    4.1
    Customer support
    4.3
Pros and Cons from Thryv users   
avatar
avatar
avatar
+15
The integration with email reminders for customers is awesome... everything I was stressing about maintaining was brought to one nice package.
No traffic actually comes to your website, everything goes through a proxy fake version of your site. You have no say so in how your ads look or what message they deliver.
I love that Thryv does everything that I need as a course creator, blogger and business agency owner needs. It is everything all in a fantastic package and the customer support is outstanding.
Haven't been getting ANY business or leads from this supposed program. Asked to be cancelled last year and yet to be cancelled and still being charged.
I have had a terrific experience with Thryv. We will have a long and happy journey with one another, as their abilities grow and expand and as my Business grows and deepens.
I was told it would take 1 week to be up an running, took over a month and was still terrible and most features still don't work.
The staff and the software are absolutely wonderful. Every staff member has been friendly, helpful, and extremely knowledgeable.
Worse decision I ever made. I was sold a bill of goods.
Also, the ability to self manage social campaigns is a great advantage. THE BEST FEATURE is COST of them managing my business on all website platforms for one price and no surprises.
For us, a huge win is the ability to reach all of our clients in one automated campaign.
I love everything about it. Everything is super easy to use and navigate through.
I personally have had a wonderful experience with this program and with all of the staff I have spoken with.
I liked the layout, ease of use as far as scheduling clients and the online booking options. The staff permissions and customization of those permissions, were useful.
The integration with my website is fantastic and makes follow up with leads SO EASY. I cannot say enough about how much easier my life is because of Thryv.
Straight to the point, Easy to Use and Amazing Support Team.
Customer service was fantastic, easy to set up, easy to use.
Quick and prompt services. All the customer reps were very friendly a nd helpful.
It is such a time saver when it comes to tracking down money on jobs that have billed. It is like having an extra employee.
The integration with email reminders for customers is awesome... everything I was stressing about maintaining was brought to one nice package.
No traffic actually comes to your website, everything goes through a proxy fake version of your site. You have no say so in how your ads look or what message they deliver.
I love that Thryv does everything that I need as a course creator, blogger and business agency owner needs. It is everything all in a fantastic package and the customer support is outstanding.
Haven't been getting ANY business or leads from this supposed program. Asked to be cancelled last year and yet to be cancelled and still being charged.
I have had a terrific experience with Thryv. We will have a long and happy journey with one another, as their abilities grow and expand and as my Business grows and deepens.
I was told it would take 1 week to be up an running, took over a month and was still terrible and most features still don't work.
The staff and the software are absolutely wonderful. Every staff member has been friendly, helpful, and extremely knowledgeable.
Worse decision I ever made. I was sold a bill of goods.
Also, the ability to self manage social campaigns is a great advantage. THE BEST FEATURE is COST of them managing my business on all website platforms for one price and no surprises.
For us, a huge win is the ability to reach all of our clients in one automated campaign.
I love everything about it. Everything is super easy to use and navigate through.
I personally have had a wonderful experience with this program and with all of the staff I have spoken with.
I liked the layout, ease of use as far as scheduling clients and the online booking options. The staff permissions and customization of those permissions, were useful.
The integration with my website is fantastic and makes follow up with leads SO EASY. I cannot say enough about how much easier my life is because of Thryv.
Straight to the point, Easy to Use and Amazing Support Team.
Customer service was fantastic, easy to set up, easy to use.
Quick and prompt services. All the customer reps were very friendly a nd helpful.
It is such a time saver when it comes to tracking down money on jobs that have billed. It is like having an extra employee.
The integration with email reminders for customers is awesome... everything I was stressing about maintaining was brought to one nice package.
No traffic actually comes to your website, everything goes through a proxy fake version of your site. You have no say so in how your ads look or what message they deliver.
I love that Thryv does everything that I need as a course creator, blogger and business agency owner needs. It is everything all in a fantastic package and the customer support is outstanding.
Haven't been getting ANY business or leads from this supposed program. Asked to be cancelled last year and yet to be cancelled and still being charged.
I have had a terrific experience with Thryv. We will have a long and happy journey with one another, as their abilities grow and expand and as my Business grows and deepens.
I was told it would take 1 week to be up an running, took over a month and was still terrible and most features still don't work.
The staff and the software are absolutely wonderful. Every staff member has been friendly, helpful, and extremely knowledgeable.
Worse decision I ever made. I was sold a bill of goods.
Also, the ability to self manage social campaigns is a great advantage. THE BEST FEATURE is COST of them managing my business on all website platforms for one price and no surprises.
For us, a huge win is the ability to reach all of our clients in one automated campaign.
I love everything about it. Everything is super easy to use and navigate through.
I personally have had a wonderful experience with this program and with all of the staff I have spoken with.
I liked the layout, ease of use as far as scheduling clients and the online booking options. The staff permissions and customization of those permissions, were useful.
The integration with my website is fantastic and makes follow up with leads SO EASY. I cannot say enough about how much easier my life is because of Thryv.
Straight to the point, Easy to Use and Amazing Support Team.
Customer service was fantastic, easy to set up, easy to use.
Quick and prompt services. All the customer reps were very friendly a nd helpful.
It is such a time saver when it comes to tracking down money on jobs that have billed. It is like having an extra employee.
Insightly logo
4.0
639

Insightly is the modern, affordable CRM that teams love.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.0
    Features
    3.9
    Customer support
    3.8
Pros and Cons from Insightly users   
avatar
avatar
+15
Insightly CRM is a great option to consider, it has all the needed features like dashboard, process workflow, lead management, opportunities , converting opportunities to project, etc.
API changes caused fatal errors in several of our integrations over the course of our time with Insightly. User interface was never the prettiest.
I love the to-do list and the fact that it makes it so much easier in business to keep everyone on the same page. I also love the ease of use of this CRM.
If we were paying more I would be really dissatisfied. Oh and they are just appalling at sharing their product roadmap.
Pricing and features vary widely with what you're willing to pay which is fair and great frankly. There's even a free plan that gives you a sneak peak into the great features.
There are community threads with problems that are unresolved from 3-4 years ago. Support is non existent and the staff are clueless about their own product.
It's easy to find information about proposals and opportunities that coworkers are working on. It's easy to link contacts, leads, and opportunities.
It is quite pricey for the intended market and the lack of office integration is a no no.
Cloud-based - I liked the ability to use on my handheld.
The reporting is limited for our needs. Attachments are sometimes lost when we send emails through Insightly.
It was easy to use and setup. I like that it was integrated with G Suites, which is how I found out about it in the first place.
The interface looks like something from 1998. The icons are goofy and the learning curve is terrible.
Great for contact management from the perspective of customer support.
Task portion of the app is a bit complicated and takes too many steps. Hate that notes aren't automatically refreshed.
Interface helps you to get familiar with a CRM when you are recently introduce to customer administration matters.
In general, navigating the software is unnecessarily difficult.
Overall, the system is good for a smaller organization that is not putting large stresses on their CRM.
Too many pebbles in the shoe. They move on with the sizzle, but ignore the steak.
Insightly CRM is a great option to consider, it has all the needed features like dashboard, process workflow, lead management, opportunities , converting opportunities to project, etc.
API changes caused fatal errors in several of our integrations over the course of our time with Insightly. User interface was never the prettiest.
I love the to-do list and the fact that it makes it so much easier in business to keep everyone on the same page. I also love the ease of use of this CRM.
If we were paying more I would be really dissatisfied. Oh and they are just appalling at sharing their product roadmap.
Pricing and features vary widely with what you're willing to pay which is fair and great frankly. There's even a free plan that gives you a sneak peak into the great features.
There are community threads with problems that are unresolved from 3-4 years ago. Support is non existent and the staff are clueless about their own product.
It's easy to find information about proposals and opportunities that coworkers are working on. It's easy to link contacts, leads, and opportunities.
It is quite pricey for the intended market and the lack of office integration is a no no.
Cloud-based - I liked the ability to use on my handheld.
The reporting is limited for our needs. Attachments are sometimes lost when we send emails through Insightly.
It was easy to use and setup. I like that it was integrated with G Suites, which is how I found out about it in the first place.
The interface looks like something from 1998. The icons are goofy and the learning curve is terrible.
Great for contact management from the perspective of customer support.
Task portion of the app is a bit complicated and takes too many steps. Hate that notes aren't automatically refreshed.
Interface helps you to get familiar with a CRM when you are recently introduce to customer administration matters.
In general, navigating the software is unnecessarily difficult.
Overall, the system is good for a smaller organization that is not putting large stresses on their CRM.
Too many pebbles in the shoe. They move on with the sizzle, but ignore the steak.
Insightly CRM is a great option to consider, it has all the needed features like dashboard, process workflow, lead management, opportunities , converting opportunities to project, etc.
API changes caused fatal errors in several of our integrations over the course of our time with Insightly. User interface was never the prettiest.
I love the to-do list and the fact that it makes it so much easier in business to keep everyone on the same page. I also love the ease of use of this CRM.
If we were paying more I would be really dissatisfied. Oh and they are just appalling at sharing their product roadmap.
Pricing and features vary widely with what you're willing to pay which is fair and great frankly. There's even a free plan that gives you a sneak peak into the great features.
There are community threads with problems that are unresolved from 3-4 years ago. Support is non existent and the staff are clueless about their own product.
It's easy to find information about proposals and opportunities that coworkers are working on. It's easy to link contacts, leads, and opportunities.
It is quite pricey for the intended market and the lack of office integration is a no no.
Cloud-based - I liked the ability to use on my handheld.
The reporting is limited for our needs. Attachments are sometimes lost when we send emails through Insightly.
It was easy to use and setup. I like that it was integrated with G Suites, which is how I found out about it in the first place.
The interface looks like something from 1998. The icons are goofy and the learning curve is terrible.
Great for contact management from the perspective of customer support.
Task portion of the app is a bit complicated and takes too many steps. Hate that notes aren't automatically refreshed.
Interface helps you to get familiar with a CRM when you are recently introduce to customer administration matters.
In general, navigating the software is unnecessarily difficult.
Overall, the system is good for a smaller organization that is not putting large stresses on their CRM.
Too many pebbles in the shoe. They move on with the sizzle, but ignore the steak.
Sendible logo
4.6
130

Social media management & monitoring tool for agencies

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Sendible users   
avatar
avatar
avatar
+15
Continuously being updated and improved. Love the ability to track what is going on and which post get the most engagement.
Felt a bit "clunky" to begin with - have problems linking to the right page on my site for blogs etc. Probably user error, but found it frustrating especially as I'm paying for the service.
But the support is amazing. Customer service is clearly a high priority - as it is in my own business - so I love that any support emails are empathic and understanding as well as helpful.
It's a shame that you can't manage Instagram followers through the software and also preview eachpost of how it would look when going live.
I love that I can set up one post and schedule it to post at the time and date I want, now or in the future. I like that I can have it repeat on an hourly, daily, weekly or more time frame.
Sendible doesn't always learn quickly; some of the notifications refuse to go away.
Sendible is the best option if you like to integrate with other softwares.
The import spreadsheet is difficult to use and i cant work out how to add videos to the spreadsheet.
It's been great and assisted us in providing a better service to all our clients.
I liked that for the price there were a lot of very good features and they keep implementing new ones.
Honestly the best social management tool I've used in any position and the most affordable with the most features at its price point.
It offers all of the functionality I need at a fraction of the price as the bigger guys, like Sprout Social and Soci. Their customer service is very good.
Very easy to use, posts to all the social networks that we require. Social monitoring and inbox reply is very useful and seamless.
I also like that you guys allow multiple users to share multiple services. And that you allow direct posting to all of the platforms that I require.
They have a quick overview video to help you get started. The calendar view tool is great and allows you too see all of your posts in one place.
Best Social Media Scheduler for the Money and Ease of Use.
We purchased Sendible from the gecko and have not once regretted our decision. We haven't ran into a single issue with the third-party and look forward to retaining our relationship with them.
Ease of use, pricing plan and associated features, calendar, Canva integration, Instagram first comment.
Continuously being updated and improved. Love the ability to track what is going on and which post get the most engagement.
Felt a bit "clunky" to begin with - have problems linking to the right page on my site for blogs etc. Probably user error, but found it frustrating especially as I'm paying for the service.
But the support is amazing. Customer service is clearly a high priority - as it is in my own business - so I love that any support emails are empathic and understanding as well as helpful.
It's a shame that you can't manage Instagram followers through the software and also preview eachpost of how it would look when going live.
I love that I can set up one post and schedule it to post at the time and date I want, now or in the future. I like that I can have it repeat on an hourly, daily, weekly or more time frame.
Sendible doesn't always learn quickly; some of the notifications refuse to go away.
Sendible is the best option if you like to integrate with other softwares.
The import spreadsheet is difficult to use and i cant work out how to add videos to the spreadsheet.
It's been great and assisted us in providing a better service to all our clients.
I liked that for the price there were a lot of very good features and they keep implementing new ones.
Honestly the best social management tool I've used in any position and the most affordable with the most features at its price point.
It offers all of the functionality I need at a fraction of the price as the bigger guys, like Sprout Social and Soci. Their customer service is very good.
Very easy to use, posts to all the social networks that we require. Social monitoring and inbox reply is very useful and seamless.
I also like that you guys allow multiple users to share multiple services. And that you allow direct posting to all of the platforms that I require.
They have a quick overview video to help you get started. The calendar view tool is great and allows you too see all of your posts in one place.
Best Social Media Scheduler for the Money and Ease of Use.
We purchased Sendible from the gecko and have not once regretted our decision. We haven't ran into a single issue with the third-party and look forward to retaining our relationship with them.
Ease of use, pricing plan and associated features, calendar, Canva integration, Instagram first comment.
Continuously being updated and improved. Love the ability to track what is going on and which post get the most engagement.
Felt a bit "clunky" to begin with - have problems linking to the right page on my site for blogs etc. Probably user error, but found it frustrating especially as I'm paying for the service.
But the support is amazing. Customer service is clearly a high priority - as it is in my own business - so I love that any support emails are empathic and understanding as well as helpful.
It's a shame that you can't manage Instagram followers through the software and also preview eachpost of how it would look when going live.
I love that I can set up one post and schedule it to post at the time and date I want, now or in the future. I like that I can have it repeat on an hourly, daily, weekly or more time frame.
Sendible doesn't always learn quickly; some of the notifications refuse to go away.
Sendible is the best option if you like to integrate with other softwares.
The import spreadsheet is difficult to use and i cant work out how to add videos to the spreadsheet.
It's been great and assisted us in providing a better service to all our clients.
I liked that for the price there were a lot of very good features and they keep implementing new ones.
Honestly the best social management tool I've used in any position and the most affordable with the most features at its price point.
It offers all of the functionality I need at a fraction of the price as the bigger guys, like Sprout Social and Soci. Their customer service is very good.
Very easy to use, posts to all the social networks that we require. Social monitoring and inbox reply is very useful and seamless.
I also like that you guys allow multiple users to share multiple services. And that you allow direct posting to all of the platforms that I require.
They have a quick overview video to help you get started. The calendar view tool is great and allows you too see all of your posts in one place.
Best Social Media Scheduler for the Money and Ease of Use.
We purchased Sendible from the gecko and have not once regretted our decision. We haven't ran into a single issue with the third-party and look forward to retaining our relationship with them.
Ease of use, pricing plan and associated features, calendar, Canva integration, Instagram first comment.
Highrise logo
4.5
130

Simple CRM for tracking leads and managing follow ups

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.2
    Customer support
    4.4
Pros and Cons from Highrise users   
avatar
+15
This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.
I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent.
We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.
Some forget to put notes or document daily itinerary, progress and failures. If this happens, this software fails to achieve what the application was built for.
The ease of use, features, prices, and tutorials are all amazing. There's quite a few small features like BCCing all emails to your customer so you can review conversations is a game changer.
We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake.
We found it to be extremely user friendly and intuitive. The tasks and notes features were helpful, and we liked that we could send emails straight to a contact's profile.
Compared to the desktop version ,the mobile one is severely underdeveloped.
The API integration is also wonderful. As a wedding photo studio, we use it like a client "diary" of sorts to help with the entire planning process.
It is easily accessible on a computer and ability to keep all information in one place. The free trial was a nice option.
Great value, user-friendly, perfect for a small business. Price levels make it affordable.
Highrise is close to perfect, with responsive and helpful customer service.
I think there's lots to gain from the application that I'm not using yet. It'd be great to see integrations with Asana as well.
Great software, easy to use and at a reasonable price.
Highrise has a computer and phone app which makes it super convenient for checking tasks when you're away from your desk.
Very helpful for organizations with a high number of contacts and high volume of touch points, especially if multiple people interact with the same contacts.
Supports third party apps very well ,which is essential for a CRM platform. It's light to run and the interface is user-friendly.
Valuable means of organising contacts, storing important communication threads and personal notes.
This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.
I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent.
We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.
Some forget to put notes or document daily itinerary, progress and failures. If this happens, this software fails to achieve what the application was built for.
The ease of use, features, prices, and tutorials are all amazing. There's quite a few small features like BCCing all emails to your customer so you can review conversations is a game changer.
We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake.
We found it to be extremely user friendly and intuitive. The tasks and notes features were helpful, and we liked that we could send emails straight to a contact's profile.
Compared to the desktop version ,the mobile one is severely underdeveloped.
The API integration is also wonderful. As a wedding photo studio, we use it like a client "diary" of sorts to help with the entire planning process.
It is easily accessible on a computer and ability to keep all information in one place. The free trial was a nice option.
Great value, user-friendly, perfect for a small business. Price levels make it affordable.
Highrise is close to perfect, with responsive and helpful customer service.
I think there's lots to gain from the application that I'm not using yet. It'd be great to see integrations with Asana as well.
Great software, easy to use and at a reasonable price.
Highrise has a computer and phone app which makes it super convenient for checking tasks when you're away from your desk.
Very helpful for organizations with a high number of contacts and high volume of touch points, especially if multiple people interact with the same contacts.
Supports third party apps very well ,which is essential for a CRM platform. It's light to run and the interface is user-friendly.
Valuable means of organising contacts, storing important communication threads and personal notes.
This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.
I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent.
We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.
Some forget to put notes or document daily itinerary, progress and failures. If this happens, this software fails to achieve what the application was built for.
The ease of use, features, prices, and tutorials are all amazing. There's quite a few small features like BCCing all emails to your customer so you can review conversations is a game changer.
We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake.
We found it to be extremely user friendly and intuitive. The tasks and notes features were helpful, and we liked that we could send emails straight to a contact's profile.
Compared to the desktop version ,the mobile one is severely underdeveloped.
The API integration is also wonderful. As a wedding photo studio, we use it like a client "diary" of sorts to help with the entire planning process.
It is easily accessible on a computer and ability to keep all information in one place. The free trial was a nice option.
Great value, user-friendly, perfect for a small business. Price levels make it affordable.
Highrise is close to perfect, with responsive and helpful customer service.
I think there's lots to gain from the application that I'm not using yet. It'd be great to see integrations with Asana as well.
Great software, easy to use and at a reasonable price.
Highrise has a computer and phone app which makes it super convenient for checking tasks when you're away from your desk.
Very helpful for organizations with a high number of contacts and high volume of touch points, especially if multiple people interact with the same contacts.
Supports third party apps very well ,which is essential for a CRM platform. It's light to run and the interface is user-friendly.
Valuable means of organising contacts, storing important communication threads and personal notes.
SugarCRM logo
3.8
406

Empowering sales teams to drive growth, since 2004.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.6
    Features
    3.8
    Customer support
    3.7
Pros and Cons from SugarCRM users   
avatar
avatar
avatar
+15
This software is a mostly great well-rounded CRM, and their support team is fantastic with any questions.
Which is ridiculous, any permission system should be deny by default. The email module which we use heavily is unreliable.
SugarCRM is the best CRM, easy to use, solid and robust, easy of integration with ERP, VoIP and Jaspersoft and Revolution.
Difficult to navigate and figure out how it worked. There was no customer service to call on and google searches for fixes proved fruitless.
It really allow the small business companies to track sales, invoices, bills and market to our customers in a better way. This CRM is so easy to use just because of its great users interface.
A CRM without an automatically tracked last activity is useless. There are somework arounds that don't work for email rendering this product useless.
The best thing about this software is that it always provide the best customer relationships marketing software.
At the time, Sugar had a Community Edition (free) that you could host on your own LAMP stack... but they wanted to make more money, so they stopped development of that edition, and now it's dead.
As a result of this prospect tracking and seamless connection with Salesforce, targeting those prospects for customer acquisition and retention became more automated and efficient.
Some of the time, I can't login to different devices PCs which are downside for me.
SugarCRM is so great software because it really help us to taking our sales process more faster.
Integration is difficult, capturing web data forms to crm is difficult, mаrkеtіng аutоmаtіоn complicated as APIs are not there for wide range.
I also really find the dashboard visuals to be superior to Salesforce. Overall, the price point was better than Salesforce, too.
As well as, providing insights to my marketing team around which customers are planning to quit so they can try running some nurture campaigns to avoid losing those on-the-fence customers.
My experience has been positive. Sugar is easy to navigate.
So, it was difficult to correlate the two data sources to each other in a single table using a common key and build a marketing data lake.
So far, it has been helpful in generating more leads, more pipeline, and more sales, which is the goal.
Was not simple to roll out to teams, company did offer a training session and video recording, but staff still had a hard time picking it up.
This software is a mostly great well-rounded CRM, and their support team is fantastic with any questions.
Which is ridiculous, any permission system should be deny by default. The email module which we use heavily is unreliable.
SugarCRM is the best CRM, easy to use, solid and robust, easy of integration with ERP, VoIP and Jaspersoft and Revolution.
Difficult to navigate and figure out how it worked. There was no customer service to call on and google searches for fixes proved fruitless.
It really allow the small business companies to track sales, invoices, bills and market to our customers in a better way. This CRM is so easy to use just because of its great users interface.
A CRM without an automatically tracked last activity is useless. There are somework arounds that don't work for email rendering this product useless.
The best thing about this software is that it always provide the best customer relationships marketing software.
At the time, Sugar had a Community Edition (free) that you could host on your own LAMP stack... but they wanted to make more money, so they stopped development of that edition, and now it's dead.
As a result of this prospect tracking and seamless connection with Salesforce, targeting those prospects for customer acquisition and retention became more automated and efficient.
Some of the time, I can't login to different devices PCs which are downside for me.
SugarCRM is so great software because it really help us to taking our sales process more faster.
Integration is difficult, capturing web data forms to crm is difficult, mаrkеtіng аutоmаtіоn complicated as APIs are not there for wide range.
I also really find the dashboard visuals to be superior to Salesforce. Overall, the price point was better than Salesforce, too.
As well as, providing insights to my marketing team around which customers are planning to quit so they can try running some nurture campaigns to avoid losing those on-the-fence customers.
My experience has been positive. Sugar is easy to navigate.
So, it was difficult to correlate the two data sources to each other in a single table using a common key and build a marketing data lake.
So far, it has been helpful in generating more leads, more pipeline, and more sales, which is the goal.
Was not simple to roll out to teams, company did offer a training session and video recording, but staff still had a hard time picking it up.
This software is a mostly great well-rounded CRM, and their support team is fantastic with any questions.
Which is ridiculous, any permission system should be deny by default. The email module which we use heavily is unreliable.
SugarCRM is the best CRM, easy to use, solid and robust, easy of integration with ERP, VoIP and Jaspersoft and Revolution.
Difficult to navigate and figure out how it worked. There was no customer service to call on and google searches for fixes proved fruitless.
It really allow the small business companies to track sales, invoices, bills and market to our customers in a better way. This CRM is so easy to use just because of its great users interface.
A CRM without an automatically tracked last activity is useless. There are somework arounds that don't work for email rendering this product useless.
The best thing about this software is that it always provide the best customer relationships marketing software.
At the time, Sugar had a Community Edition (free) that you could host on your own LAMP stack... but they wanted to make more money, so they stopped development of that edition, and now it's dead.
As a result of this prospect tracking and seamless connection with Salesforce, targeting those prospects for customer acquisition and retention became more automated and efficient.
Some of the time, I can't login to different devices PCs which are downside for me.
SugarCRM is so great software because it really help us to taking our sales process more faster.
Integration is difficult, capturing web data forms to crm is difficult, mаrkеtіng аutоmаtіоn complicated as APIs are not there for wide range.
I also really find the dashboard visuals to be superior to Salesforce. Overall, the price point was better than Salesforce, too.
As well as, providing insights to my marketing team around which customers are planning to quit so they can try running some nurture campaigns to avoid losing those on-the-fence customers.
My experience has been positive. Sugar is easy to navigate.
So, it was difficult to correlate the two data sources to each other in a single table using a common key and build a marketing data lake.
So far, it has been helpful in generating more leads, more pipeline, and more sales, which is the goal.
Was not simple to roll out to teams, company did offer a training session and video recording, but staff still had a hard time picking it up.
Oktopost logo
4.5
104

We make it measurable

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.5
    Features
    4.2
    Customer support
    4.6
Pros and Cons from Oktopost users   
avatar
avatar
avatar
+15
The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.
The dashboard and Manage post icons are different and it's confusing which one to operate from as both an employee advocate and a social media manager.
Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.
The only thing we could criticize is that we get too much e-mails. It would suffice to receive a maximum of 1-2 per month.
Super friendly and easy to navigate. You don't have to be a digital master to know how to use it.
Limited publisher access can make things difficult with multiple business units etc.
Oktopost is nicely designed and has excellent customer service, it's a solution worth considering for your social media manager's workflow.
Only complaint is that the messaging about profiles expiring and how to troubleshoot/fix them is a little confusing. That said - customer service called me and helped me sort it quickly.
The product is very easy to use. And the features are damn good.
I would highly recommend. Great way to gain time and set a proper social media strategy.
Good social media software - good tools and fair priced.
It is very easy to create and share content, helps with employee advocacy and tracking metrics.
Oktopost is an easy to use, user friendly, social media content marketing software. Once you learn the basic navigation, this platform is quite easy to use.
Simple to integrate various social media platforms (LinkedIn, Twitter, IG, Facebook). Nice dashboard for analytics and reporting, as well as tracking all users (advocates) activity.
Integrations - Oktopost can be connected to the most popular social media accounts (Facebook, Twitter, LinkedIn, Instagram), Bitly, and Google Analytics.
Overall good social media management, but can use some polish.
Easy to use, customer service, intuitive, saves time, schedule activity, automate daily tasks.
Generally like it but feel it might be for companies starting their journey out on social and employee advocay.
The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.
The dashboard and Manage post icons are different and it's confusing which one to operate from as both an employee advocate and a social media manager.
Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.
The only thing we could criticize is that we get too much e-mails. It would suffice to receive a maximum of 1-2 per month.
Super friendly and easy to navigate. You don't have to be a digital master to know how to use it.
Limited publisher access can make things difficult with multiple business units etc.
Oktopost is nicely designed and has excellent customer service, it's a solution worth considering for your social media manager's workflow.
Only complaint is that the messaging about profiles expiring and how to troubleshoot/fix them is a little confusing. That said - customer service called me and helped me sort it quickly.
The product is very easy to use. And the features are damn good.
I would highly recommend. Great way to gain time and set a proper social media strategy.
Good social media software - good tools and fair priced.
It is very easy to create and share content, helps with employee advocacy and tracking metrics.
Oktopost is an easy to use, user friendly, social media content marketing software. Once you learn the basic navigation, this platform is quite easy to use.
Simple to integrate various social media platforms (LinkedIn, Twitter, IG, Facebook). Nice dashboard for analytics and reporting, as well as tracking all users (advocates) activity.
Integrations - Oktopost can be connected to the most popular social media accounts (Facebook, Twitter, LinkedIn, Instagram), Bitly, and Google Analytics.
Overall good social media management, but can use some polish.
Easy to use, customer service, intuitive, saves time, schedule activity, automate daily tasks.
Generally like it but feel it might be for companies starting their journey out on social and employee advocay.
The ability to segment posts by campaign and the approval workflow process. The UI is nice and user friendly, it is easy to onboard new contributors.
The dashboard and Manage post icons are different and it's confusing which one to operate from as both an employee advocate and a social media manager.
Really good packaging of offerings -- scheduling, analytics, advocacy, campaign management -- all great. Good value for the money.
The only thing we could criticize is that we get too much e-mails. It would suffice to receive a maximum of 1-2 per month.
Super friendly and easy to navigate. You don't have to be a digital master to know how to use it.
Limited publisher access can make things difficult with multiple business units etc.
Oktopost is nicely designed and has excellent customer service, it's a solution worth considering for your social media manager's workflow.
Only complaint is that the messaging about profiles expiring and how to troubleshoot/fix them is a little confusing. That said - customer service called me and helped me sort it quickly.
The product is very easy to use. And the features are damn good.
I would highly recommend. Great way to gain time and set a proper social media strategy.
Good social media software - good tools and fair priced.
It is very easy to create and share content, helps with employee advocacy and tracking metrics.
Oktopost is an easy to use, user friendly, social media content marketing software. Once you learn the basic navigation, this platform is quite easy to use.
Simple to integrate various social media platforms (LinkedIn, Twitter, IG, Facebook). Nice dashboard for analytics and reporting, as well as tracking all users (advocates) activity.
Integrations - Oktopost can be connected to the most popular social media accounts (Facebook, Twitter, LinkedIn, Instagram), Bitly, and Google Analytics.
Overall good social media management, but can use some polish.
Easy to use, customer service, intuitive, saves time, schedule activity, automate daily tasks.
Generally like it but feel it might be for companies starting their journey out on social and employee advocay.
Re:amaze logo
4.9
52

Support, engage, and convert customers on a single platform.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.8
    Customer support
    4.8
Pros and Cons from Re:amaze users   
avatar
avatar
avatar
+15
We have significantly improved on our support time to resolution for our customers. Our staff has loved every minute with it.
The backed interface for the live chat is awful. Ultimately we decided to leave because the chat function wasn't meeting our needs.
In less than 6 months it has become a huge component to being able to service customers better. Super simple, great integrations and great customer support from the Reamaze team.
A little to much to click and over whelming. Some features are missing that TIDio chat has.
The features and value are fantastic. The interface is clean, modern, and easy to navigate.
It worked for a basic customer support desk but the lack of features and difficulty figuring out the features were a turn-off.
Great tool for website conversion - being able to answer questions and offer recommendations is brilliant for converting enquiries.
That I can't easily update a chat or form on the site. I have to manually re-install the code.
I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100.
Reamaze does what you need it to. Easy, powerful, and effective.
I like that it allows multi-users and tracking per user. Ease of creating workflows and templates is pretty intuitive.
I love the tags that we can individualize. They really save us time.
Also a very helpful and quick responding customer service who was able to help me with all my questions and suggestions.
Really love the shopify integration. The ability to easily send out emails to customers in the shopify order dashboard makes our work much easier and faster.
The thing I like most about this software is the look and feel and ease of use both on the user side as well as the admin and agent side.
I like the user-friendly controls and instructions on setting everything up. I have very basic code skills and was able to set up like 5 different stores using this software.
Easy to use, implements with social media, implements with ecommerce website, includes help desk software.
Re:amaze seems like it's constantly getting new features without raising the modest prices.
We have significantly improved on our support time to resolution for our customers. Our staff has loved every minute with it.
The backed interface for the live chat is awful. Ultimately we decided to leave because the chat function wasn't meeting our needs.
In less than 6 months it has become a huge component to being able to service customers better. Super simple, great integrations and great customer support from the Reamaze team.
A little to much to click and over whelming. Some features are missing that TIDio chat has.
The features and value are fantastic. The interface is clean, modern, and easy to navigate.
It worked for a basic customer support desk but the lack of features and difficulty figuring out the features were a turn-off.
Great tool for website conversion - being able to answer questions and offer recommendations is brilliant for converting enquiries.
That I can't easily update a chat or form on the site. I have to manually re-install the code.
I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100.
Reamaze does what you need it to. Easy, powerful, and effective.
I like that it allows multi-users and tracking per user. Ease of creating workflows and templates is pretty intuitive.
I love the tags that we can individualize. They really save us time.
Also a very helpful and quick responding customer service who was able to help me with all my questions and suggestions.
Really love the shopify integration. The ability to easily send out emails to customers in the shopify order dashboard makes our work much easier and faster.
The thing I like most about this software is the look and feel and ease of use both on the user side as well as the admin and agent side.
I like the user-friendly controls and instructions on setting everything up. I have very basic code skills and was able to set up like 5 different stores using this software.
Easy to use, implements with social media, implements with ecommerce website, includes help desk software.
Re:amaze seems like it's constantly getting new features without raising the modest prices.
We have significantly improved on our support time to resolution for our customers. Our staff has loved every minute with it.
The backed interface for the live chat is awful. Ultimately we decided to leave because the chat function wasn't meeting our needs.
In less than 6 months it has become a huge component to being able to service customers better. Super simple, great integrations and great customer support from the Reamaze team.
A little to much to click and over whelming. Some features are missing that TIDio chat has.
The features and value are fantastic. The interface is clean, modern, and easy to navigate.
It worked for a basic customer support desk but the lack of features and difficulty figuring out the features were a turn-off.
Great tool for website conversion - being able to answer questions and offer recommendations is brilliant for converting enquiries.
That I can't easily update a chat or form on the site. I have to manually re-install the code.
I tried zendesk, trengo and reamaze and I am very happy with my choice, it is worth my money 100.
Reamaze does what you need it to. Easy, powerful, and effective.
I like that it allows multi-users and tracking per user. Ease of creating workflows and templates is pretty intuitive.
I love the tags that we can individualize. They really save us time.
Also a very helpful and quick responding customer service who was able to help me with all my questions and suggestions.
Really love the shopify integration. The ability to easily send out emails to customers in the shopify order dashboard makes our work much easier and faster.
The thing I like most about this software is the look and feel and ease of use both on the user side as well as the admin and agent side.
I like the user-friendly controls and instructions on setting everything up. I have very basic code skills and was able to set up like 5 different stores using this software.
Easy to use, implements with social media, implements with ecommerce website, includes help desk software.
Re:amaze seems like it's constantly getting new features without raising the modest prices.
WATI logo
4.6
55

Conversational AI Platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.5
Pros and Cons from WATI users   
avatar
avatar
avatar
+15
Product is great and customer support is awesome. Overall, I am really happy with the experience with WATI that runs on Official Whatsapp APIs.
I had convinced my organization to go ahead and move all communications on WATI but they stalled our business and that is unacceptable.
I am truly satisfied and our customers love the fact that they can communicate with us just like they talk to their friends over WhatsApp.
We discovered it recently and asked them to remove it, they flatly refused.
Easy to use and very comprehensive. It has all essential and necessary tools to make the business successful.
Server inconsistency, but seens that the Wati's Staff is already solving this problem.
The ease of onboarding and ability to configure without technical knowledge. The best part is automated review of template messages.
There is no minus for now, but I will update if anything comes up in the future.
Over time they get much better. I also love that the customer support is great.
It's an easy thing to provide better experience to your users while supporting them on WhatsApp. Customers feel better when they're able to communicate over WhatsApp.
The tool is really flexible and allows some wonderful features such as adding customer attributes, building a chatbot, auto-replies, submitting templates for approval, etc.
If you are looking for something that helps you to run customer support on WhatApps Business, WATI is the best choice for you.
It is a very nice platform for any size of businesses and make operations on auto pilot mode. I recommend it to all business users.
Great interface, great people arround the project, constantly updated.
You can have multi-agent team collaboration, have canned replies and event send broadcast notifications to your customers on WhatsApp. Setup was quick and the price has been really competitive.
It's a easy to use and to implement software, with a great team behind it. If this is not enough for you, I must say that keywords is a must have tool for your team.
Before subscribing to Wati I talked to multiple clients and none of them were as transparent as them. Not only Wati has an easy onboarding process but also offers economical pricing.
No integration effort required to use WhatsApp API. WATI takes care of everything and it is really simple to use for someone who does not have technical knowledge.
Product is great and customer support is awesome. Overall, I am really happy with the experience with WATI that runs on Official Whatsapp APIs.
I had convinced my organization to go ahead and move all communications on WATI but they stalled our business and that is unacceptable.
I am truly satisfied and our customers love the fact that they can communicate with us just like they talk to their friends over WhatsApp.
We discovered it recently and asked them to remove it, they flatly refused.
Easy to use and very comprehensive. It has all essential and necessary tools to make the business successful.
Server inconsistency, but seens that the Wati's Staff is already solving this problem.
The ease of onboarding and ability to configure without technical knowledge. The best part is automated review of template messages.
There is no minus for now, but I will update if anything comes up in the future.
Over time they get much better. I also love that the customer support is great.
It's an easy thing to provide better experience to your users while supporting them on WhatsApp. Customers feel better when they're able to communicate over WhatsApp.
The tool is really flexible and allows some wonderful features such as adding customer attributes, building a chatbot, auto-replies, submitting templates for approval, etc.
If you are looking for something that helps you to run customer support on WhatApps Business, WATI is the best choice for you.
It is a very nice platform for any size of businesses and make operations on auto pilot mode. I recommend it to all business users.
Great interface, great people arround the project, constantly updated.
You can have multi-agent team collaboration, have canned replies and event send broadcast notifications to your customers on WhatsApp. Setup was quick and the price has been really competitive.
It's a easy to use and to implement software, with a great team behind it. If this is not enough for you, I must say that keywords is a must have tool for your team.
Before subscribing to Wati I talked to multiple clients and none of them were as transparent as them. Not only Wati has an easy onboarding process but also offers economical pricing.
No integration effort required to use WhatsApp API. WATI takes care of everything and it is really simple to use for someone who does not have technical knowledge.
Product is great and customer support is awesome. Overall, I am really happy with the experience with WATI that runs on Official Whatsapp APIs.
I had convinced my organization to go ahead and move all communications on WATI but they stalled our business and that is unacceptable.
I am truly satisfied and our customers love the fact that they can communicate with us just like they talk to their friends over WhatsApp.
We discovered it recently and asked them to remove it, they flatly refused.
Easy to use and very comprehensive. It has all essential and necessary tools to make the business successful.
Server inconsistency, but seens that the Wati's Staff is already solving this problem.
The ease of onboarding and ability to configure without technical knowledge. The best part is automated review of template messages.
There is no minus for now, but I will update if anything comes up in the future.
Over time they get much better. I also love that the customer support is great.
It's an easy thing to provide better experience to your users while supporting them on WhatsApp. Customers feel better when they're able to communicate over WhatsApp.
The tool is really flexible and allows some wonderful features such as adding customer attributes, building a chatbot, auto-replies, submitting templates for approval, etc.
If you are looking for something that helps you to run customer support on WhatApps Business, WATI is the best choice for you.
It is a very nice platform for any size of businesses and make operations on auto pilot mode. I recommend it to all business users.
Great interface, great people arround the project, constantly updated.
You can have multi-agent team collaboration, have canned replies and event send broadcast notifications to your customers on WhatsApp. Setup was quick and the price has been really competitive.
It's a easy to use and to implement software, with a great team behind it. If this is not enough for you, I must say that keywords is a must have tool for your team.
Before subscribing to Wati I talked to multiple clients and none of them were as transparent as them. Not only Wati has an easy onboarding process but also offers economical pricing.
No integration effort required to use WhatsApp API. WATI takes care of everything and it is really simple to use for someone who does not have technical knowledge.
Ummense logo
4.8
39

A software tool for managing workflows and teams

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.9
    Customer support
    4.9
Pros and Cons from Ummense users   
No pros & cons found
Shape logo
4.8
41

Cloud-based CRM, sales & marketing automation software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.7
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Shape users   
avatar
+15
I love the easy means of communication to the borrower for items needed and if an item is declined or approved. The way that all the screens are laid out is very easy for all parties to follow along.
Terrible customer service glitchy and eSignature is garbage.
I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to file sharing easily accessible.
I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.
There's nothing that I really don't like about shape.
It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.
I haven't really found anything I don't like about this program.
Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.
They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.
This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.
Ease of use, accountability, incredible customer service, and reliability.
Shape software is easy to use, intuitive, and just the perfect software.
I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.
The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.
This is the best CRM a mortgage company can use. And competitively priced too.
The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.
Fast response, easy to use website, very easy to request a demo.
I love the easy means of communication to the borrower for items needed and if an item is declined or approved. The way that all the screens are laid out is very easy for all parties to follow along.
Terrible customer service glitchy and eSignature is garbage.
I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to file sharing easily accessible.
I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.
There's nothing that I really don't like about shape.
It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.
I haven't really found anything I don't like about this program.
Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.
They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.
This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.
Ease of use, accountability, incredible customer service, and reliability.
Shape software is easy to use, intuitive, and just the perfect software.
I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.
The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.
This is the best CRM a mortgage company can use. And competitively priced too.
The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.
Fast response, easy to use website, very easy to request a demo.
I love the easy means of communication to the borrower for items needed and if an item is declined or approved. The way that all the screens are laid out is very easy for all parties to follow along.
Terrible customer service glitchy and eSignature is garbage.
I was impressed with how easy it is o maintain your pipeline with all of the integrations and automations. I love how everything from lead funnels to file sharing easily accessible.
I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
Shape Software is absolutely amazing. An important part of being a functional company is maintaining excellent communication and records.
There's nothing that I really don't like about shape.
It's super intuitive and easy to understand. As a UX designer myself, their UX is really good.
I haven't really found anything I don't like about this program.
Shape Software definitely fits my companies needs. On top of that, it is easy to install and has excellent support.
They frequently release excellent features and have top notch customer service. They built a custom system that fit all of my needs.
This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.
Ease of use, accountability, incredible customer service, and reliability.
Shape software is easy to use, intuitive, and just the perfect software.
I highly recommend Shape to anyone looking for a cost-efficient, highly effective CRM software.
The software is very easy to use and all of the required data I need is displayed in a streamline and easy to monitor manner. The software is intuitive and easy for anyone to use.
This is the best CRM a mortgage company can use. And competitively priced too.
The software is user-friendly and very intuitive. I love how it organizes my leads and data quickly, and the marketing tools and integrations make life so much easier.
Fast response, easy to use website, very easy to request a demo.
NABD System logo
4.6
38

Omnichannel Customer support & Help Desk software-FREE PLAN

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.5
    Features
    4.5
    Customer support
    4.9
Pros and Cons from NABD System users   
avatar
avatar
avatar
+14
I would like to express my gratitude for the excellent experience I had during implementing NABD with you. The deployment and customization were very easy and brilliant.
We had a problem managing customers requests and follow up calls on their open cases.
The customer support was the most surprising benefit. I had done a Demo of the software, I knew that the program was great and more capable than our organization needed.
We had a problem managing customers¿ requests and follow up calls on their open cases.
Its interface is much more user friendly than any of the other systems, and had the critical follow-up and reporting capabilities we need to ensure effective customer service management.
It is hard to find a con with this organization.
With more customization to fit our industry requirements this solution will be great.
Despite being a fraction of the cost of other solutions, NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company.
Very great and responsive customer support. All customizations were as requested.
Our Customers and suppliers are very happy with the ability to track their cases anytime.
NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company.
The new interface is awesome and very user friendly.
It is one of the best customer service and workflow solutions we have seen in the market.
Nabd is arguably one of the most Important help desk solutions available today.
The return on investment was significant and we managed to reduce the cost of serving customer cases and enabled us to swiftly complete cases and respond to customers faster.
The collaboration framework is very useful and it just lacks integration with Google calendar and I hope you can add it to future releases.
Integration with social network (email, fb, twitter, etc.. ) that make the system easy to use and which decrease the time and effort to collect cases from multiple channels.
I would like to express my gratitude for the excellent experience I had during implementing NABD with you. The deployment and customization were very easy and brilliant.
We had a problem managing customers requests and follow up calls on their open cases.
The customer support was the most surprising benefit. I had done a Demo of the software, I knew that the program was great and more capable than our organization needed.
We had a problem managing customers¿ requests and follow up calls on their open cases.
Its interface is much more user friendly than any of the other systems, and had the critical follow-up and reporting capabilities we need to ensure effective customer service management.
It is hard to find a con with this organization.
With more customization to fit our industry requirements this solution will be great.
Despite being a fraction of the cost of other solutions, NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company.
Very great and responsive customer support. All customizations were as requested.
Our Customers and suppliers are very happy with the ability to track their cases anytime.
NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company.
The new interface is awesome and very user friendly.
It is one of the best customer service and workflow solutions we have seen in the market.
Nabd is arguably one of the most Important help desk solutions available today.
The return on investment was significant and we managed to reduce the cost of serving customer cases and enabled us to swiftly complete cases and respond to customers faster.
The collaboration framework is very useful and it just lacks integration with Google calendar and I hope you can add it to future releases.
Integration with social network (email, fb, twitter, etc.. ) that make the system easy to use and which decrease the time and effort to collect cases from multiple channels.
I would like to express my gratitude for the excellent experience I had during implementing NABD with you. The deployment and customization were very easy and brilliant.
We had a problem managing customers requests and follow up calls on their open cases.
The customer support was the most surprising benefit. I had done a Demo of the software, I knew that the program was great and more capable than our organization needed.
We had a problem managing customers¿ requests and follow up calls on their open cases.
Its interface is much more user friendly than any of the other systems, and had the critical follow-up and reporting capabilities we need to ensure effective customer service management.
It is hard to find a con with this organization.
With more customization to fit our industry requirements this solution will be great.
Despite being a fraction of the cost of other solutions, NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company.
Very great and responsive customer support. All customizations were as requested.
Our Customers and suppliers are very happy with the ability to track their cases anytime.
NABD is a really effective product that is easy to manage and implement. It provides many powerful features that are benefiting our company.
The new interface is awesome and very user friendly.
It is one of the best customer service and workflow solutions we have seen in the market.
Nabd is arguably one of the most Important help desk solutions available today.
The return on investment was significant and we managed to reduce the cost of serving customer cases and enabled us to swiftly complete cases and respond to customers faster.
The collaboration framework is very useful and it just lacks integration with Google calendar and I hope you can add it to future releases.
Integration with social network (email, fb, twitter, etc.. ) that make the system easy to use and which decrease the time and effort to collect cases from multiple channels.
RAYNET CRM logo
4.9
27

The most easy-to-use CRM solution.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.3
    Customer support
    5.0
Pros and Cons from RAYNET CRM users   
avatar
avatar
avatar
+11
We are very happy with the software. It has improved the effectiveness of entire company.
If you've experienced the horror of millions of buttons in a CRM software's UI, with no way of getting started easily, try RayNet.
Clear dashboard, brilliant analyses, everything in one place. Also the customer care is very professional, quick and always willing to help.
CRM by RAYNET is something we were looking for. For a long time we were struggling with various software which were not able to manage our clients in the way RAYNET does.
Raynet keeps improving and updating the system which we truly appreciate as the other systems did not progress. The mobile application is absolutely perfect and unique.
We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team.
We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team.
Absolutely amazing online system to keep records of your clients, commissions, tasks etc. in one place. Everything is easy, pleasant and intuitive.
Also we can fully trust their support which is always very kind and fast. RAYNET CRM we can recommend to all companies who want to control everything that is relevant to their customers.
Its easy use & that it is suitable for large-mid sized business but also for very small companies like us. Their marketing and onboarding is engaging.
I like them much more then big solutions such as Salesforce and others.
Very good customer support. Easy to use comparing to other systems.
The application is intuitive, easy-to-use. Mailchimp integration - a feature I missed so far - is promised in the near future.
Intuitive interface, integration with Google calendar, easy to use - does it all approach. Works on all devices very well and smoothly.
We are very happy with the software. It has improved the effectiveness of entire company.
If you've experienced the horror of millions of buttons in a CRM software's UI, with no way of getting started easily, try RayNet.
Clear dashboard, brilliant analyses, everything in one place. Also the customer care is very professional, quick and always willing to help.
CRM by RAYNET is something we were looking for. For a long time we were struggling with various software which were not able to manage our clients in the way RAYNET does.
Raynet keeps improving and updating the system which we truly appreciate as the other systems did not progress. The mobile application is absolutely perfect and unique.
We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team.
We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team.
Absolutely amazing online system to keep records of your clients, commissions, tasks etc. in one place. Everything is easy, pleasant and intuitive.
Also we can fully trust their support which is always very kind and fast. RAYNET CRM we can recommend to all companies who want to control everything that is relevant to their customers.
Its easy use & that it is suitable for large-mid sized business but also for very small companies like us. Their marketing and onboarding is engaging.
I like them much more then big solutions such as Salesforce and others.
Very good customer support. Easy to use comparing to other systems.
The application is intuitive, easy-to-use. Mailchimp integration - a feature I missed so far - is promised in the near future.
Intuitive interface, integration with Google calendar, easy to use - does it all approach. Works on all devices very well and smoothly.
We are very happy with the software. It has improved the effectiveness of entire company.
If you've experienced the horror of millions of buttons in a CRM software's UI, with no way of getting started easily, try RayNet.
Clear dashboard, brilliant analyses, everything in one place. Also the customer care is very professional, quick and always willing to help.
CRM by RAYNET is something we were looking for. For a long time we were struggling with various software which were not able to manage our clients in the way RAYNET does.
Raynet keeps improving and updating the system which we truly appreciate as the other systems did not progress. The mobile application is absolutely perfect and unique.
We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team.
We appreciate clear design, intuitive and friendly customer support. Two months after the introduction we have seen a significant increase in the efficiency of the sales team.
Absolutely amazing online system to keep records of your clients, commissions, tasks etc. in one place. Everything is easy, pleasant and intuitive.
Also we can fully trust their support which is always very kind and fast. RAYNET CRM we can recommend to all companies who want to control everything that is relevant to their customers.
Its easy use & that it is suitable for large-mid sized business but also for very small companies like us. Their marketing and onboarding is engaging.
I like them much more then big solutions such as Salesforce and others.
Very good customer support. Easy to use comparing to other systems.
The application is intuitive, easy-to-use. Mailchimp integration - a feature I missed so far - is promised in the near future.
Intuitive interface, integration with Google calendar, easy to use - does it all approach. Works on all devices very well and smoothly.