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Survey Software with Real Time Reporting

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14+ years of expertise. Learn more

2M+ monthly users.

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Sogolytics logo
4.7
720

Customer and employee experience management platform.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Sogolytics users   
+15
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
The responsive support is the very best I've experienced. I'm continually amazed at how quickly they are able to address my questions.
So I ended up losing my entire draft survey and had to start over a week before it was due because I didn't want to pay yet for the full version just to complete one assignment.
SoGoSurvey is a comprehensive program that allows you to record and reconfigure important statistics related to your workplace with ease and precision.
The software did have errors occasionally, whether it seemed to be programming related or server related.
This program is user-friendly, sleek, has great functionality, and best of all has several languages to choose from.
If I ask a recipient to do a survey sometimes they get bored throughout and may not answer some questions.
Very easy to use, the features in the free version are greater than other options out there, data is laid out very clearly.
For this product, you get what you pay for though.
Great interface with an excellent customer support. In addition to that, SoGo Survey provides one-year free subscription to the students.
A great product with good customer support and help for the non-profit community.
This program is very helpful to create nice and pretty surveys. It helped me while preparing to my master's thesis.
They have great customer service, quick to respond with good information.
Very pleased with the product in a free trial. Many desirable features are in the various paid tiers.
I have really enjoyed using so go survey as my data collection software over the past year. It has been so easy to use and came at such a great price.
This is an excellent platform to use with really useful features.
This is a very user friendly, intuitive tool. I find it easy to use and many of it's features make things quick and easy.
The integration is just flawless. Creating and sharing surveys are now so simple.
Ease of use, designs possibilities, integration with other platforms.
Pointerpro logo
4.6
244

Assessments and surveys that generate personalized reports

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Pointerpro users   
+15
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Software has great features and the layout is user friendly. Great for questionnaires and I love that it provides customised responses.
Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.
Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.
Is a bit limited in terms of putting multiple questions on a single screen (or at least struggled to get more than 3 scalar questions on one screen).
The beautiful emails and PDFs and Survey Anyplace produces has elevated our organization in so many ways and we are excited for all of the possibilities for use.
Creating a decent report is impossibly difficult.
The product is very easy to use and have a rich set of functionality. The Report R- solution is impressive.
Which is not a big deal if you only have a few but very frustrating if you have multiple.
Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.
Used for questionnaire, loved it. Love the weighted responses.
I have been using it daily for nearly 6 months and I'm very happy with my experience. Designing questionnaires, writing formulas, creating outcomes have all been very easy and intuitive.
Fantastic customer service to walk us through implementation and customization of a fairly complex assessment.
Amazing option if you need an assessment & report.
Easy to use, great result summaries, can download aggregated or individual responses.
I thought it was a great experience, I was able to access support when I needed to and was able to learn the tool quickly.
Many customizable features. Amazing Customer Service team.
I have needed help just one time and I got it rapidly.
It offers many different options for layouts and question styles. It is priced incredibly well, and even gives you a free option if you don't need that many responses.
Birdeye logo
4.7
634

#1 most trusted reputation and customer experience platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Birdeye users   
+15
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
Finding the review request button is now difficult. My employees will no longer use the product due to difficulty to use and I am getting tired of emails and texts all day.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Getting to speak with someone or cancelling a contract that was done incorrectly the first time was a problem. They don't return phone calls.
Our agency has really enjoyed working with BirdEye. It's proved to be a very effective way to manage the review process for our clients - and has yielded some great results.
Minor complaint - time frames for viewing reports don't have a simple "last month" option.
The software has so many reports available for tracking success and measuring whether or not campaigns are successful; I really like the integration of multiple sources of reviews in one place.
Some of our remote scheduler experience delayed notifications.
Its been excellent and is helping us be proactive vs reactive to brand management.
One of the best investments I made in our office. Can't say enough about the benefits and the ease of using this product.
I like how I can customize reviews to brand them for each of my clients' needs. Automation is a huge benefit as I can now offer this product to a wider variety of my clients.
The ease of use with this platform is definitely what I like most about it.
Great Enviroment, Great Customer Service, Great Development Team.
I love the fast communication. It's nice to be able to live chat with people, way quicker than texting.
The ease of use is so great. Allows our team to chat to our website visitors and request reviews from our customers.
Ease of use; Ability to run SMS and/or Email campaigns; Robust campaign customization; Integration with multiple review channels.
It is easy to respond, we can create replies to common questions and reviews. Customize or not the user experience is pleasant.
Totally satisfied and the price is also right.
WorkTango logo
4.9
143

Employee voice & survey platform to gain actionable insights

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from WorkTango users   
avatar
+15
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
The reports & dashboard options appear to be basic and limited.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
The only downside to YouEarnedIt would be an internal one.
I absolutely love this software. I enjoy being able to give points to my coworkers when they've really helped me. I think it is a great way to boost morale around the company.
No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.
Our experience with High Ground has been one of excellent customer service. Trisha who represents our account has been terrific throughout.
We are very excited about how we can expand our use of High Ground products to help our people improve their performance everyday and recognize their success.
It's easy and intuitive to follow to set up and administer surveys. Customer service is friendly and the company vision is inspiring.
Excellent product, easy to manage, at an affordable pricing and with an incredible client support.
Pre-populated reports/charts based on classification/segment selection was key. The ability to generate the information so quickly was extremely useful given our expedited timeline.
They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide.
We also use Kiosk mode and stream it to TV screens set up on our production facilities, linking our entire multistate company together in ways we did not anticipate but are extremely excited about.
Very easy to use for both admins and end-users. Gives managers ownership of feedback to drive positive change.
Easy to use, gives managers ownership of feedback to drive positive change.
We are heavy Slack users and the integration is easy.
Zoho Survey logo
4.6
418

Everything surveys—made simple and powerful.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Zoho Survey users   
avatar
avatar
avatar
+15
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.
My web designer recommended this to me. It is priced well and creates a great looking product.
What I love most about this software is that it has a user-friendly interface, making it easy and convenient to create surveys without the hassle of dealing with a steep learning curve.
I am very happy with using Zoho Survey. Would recommend it to anyone.
Love this software, very easy to use, cuts out all the extra, non-relevant polling features we didn't want, and gave us an easy way to implement tests.
It helps us obtain any necessary information from our Clients easily. It also helps us get feedbacks from our Clients which has enhanced the performance of employees in the Clinic.
I am very satisfied with how easy it was to set-up my market research survey. However, I found the price for obtaining answers from Zoho users pretty expensive.
It was easy to set up and create integrations for tracking responses. I liked the look and feel of the live survey.
Zoho is a great tool for customer service businesses.
I am a user of various different other elements of the suite (like SalesIQ) and I must say that the entire suite is an essential part of the way we work and add value to our community.
I love that it has a free version. This is particularly helpful to companies who don't really need sophisticated survey forms and just need to collate information and data.
Navigation sometimes is difficult with a weak network.
The simplicity of the tools and the clean clear interface make it easy to use and look good. Also like the idea of the integration with CRM.
In some instances, such as matrix drop down etc, I felt certain customizations were not possible or were difficult to use.
This tool is very easy to use and can help you create great surveys with their canned options or easy customization.
At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.
We use surveys a lot at my company to gauge how information affects our participants, so it's been a great help.
Having to pay for a full month when 2 weeks may be needed. Offer cheaper options and student discount.
It's easy to navigate, and I love that you can customize the colors and fonts of any survey.