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Checkbox Survey   

4
Enterprise survey features without the enterprise price tag
Professional online survey software for individuals, teams and enterprises. Available in hosted and on-premises versions. Read more about Checkbox Survey
Enterprise survey features without the enterprise price tag
Professional online survey software for individuals, teams and enterprises. Available in hosted and on-premises versions. Read more about Checkbox Survey

SoGoSurvey   

568
Online survey, poll & quiz creation platform
SoGoSurvey is a cloud based software for the creation of online surveys, polls, quizzes, and forms with customization, distribution, and reporting tools. Read more about SoGoSurvey
Online survey, poll & quiz creation platform
SoGoSurvey is a cloud based software for the creation of online surveys, polls, quizzes, and forms with customization, distribution, and reporting tools. Read more about SoGoSurvey

SurveyMethods   

24
Online survey creation and data analysis
SurveyMethods is a cloud-based survey and data analysis solution which helps businesses of all sizes with creating/distributing surveys & segmenting data, with features including search, customer engagement, information sorting, customized reporting, file transfers, access control & document editing… Read more about SurveyMethods
Online survey creation and data analysis
SurveyMethods is a cloud-based survey and data analysis solution which helps businesses of all sizes with creating/distributing surveys & segmenting data, with features including search, customer engagement, information sorting, customized reporting, file transfers, access control & document editing… Read more about SurveyMethods

Glint   

5
People success and engagement platform for global companies
Glint is an online people success platform for companies keen to optimize their working environments, with solutions spanning employee engagement, the measurement of the full employee lifecycle from onboard to exit, plus the evaluation of manager and team effectiveness via customizable surveys… Read more about Glint
People success and engagement platform for global companies
Glint is an online people success platform for companies keen to optimize their working environments, with solutions spanning employee engagement, the measurement of the full employee lifecycle from onboard to exit, plus the evaluation of manager and team effectiveness via customizable surveys… Read more about Glint

Voxco Survey Software   

14
Flexible online survey software
A global leader in flexible online and mobile offline survey tools. Made for (and by) professional market researchers. Try the online sample survey today! Read more about Voxco Survey Software
Flexible online survey software
A global leader in flexible online and mobile offline survey tools. Made for (and by) professional market researchers. Try the online sample survey today! Read more about Voxco Survey Software

Site24x7   

20
All-in-one performance monitoring tool for DevOps and IT
Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure. Read more about Site24x7
All-in-one performance monitoring tool for DevOps and IT
Site24x7 is a monitoring solution for DevOps and IT operations for troubleshooting applications, servers and network infrastructure. Read more about Site24x7

Employee Pulse/Surveys   

24
Employee voice & survey platform to gain actionable insights
WorkTango enables companies to easily collect employee feedback for any purpose supporting insights into engagement and actionable insights for HR and leaders. Read more about Employee Pulse/Surveys
Employee voice & survey platform to gain actionable insights
WorkTango enables companies to easily collect employee feedback for any purpose supporting insights into engagement and actionable insights for HR and leaders. Read more about Employee Pulse/Surveys

Device Magic  

17
Fast efficient data capture.
Device Magic replaces your organization's paper forms with custom mobile forms that function offline. Device Magic is the easiest way to automate paperwork and digitize inefficient processes with mobile forms automation. Read more about Device Magic
Fast efficient data capture.
Device Magic replaces your organization's paper forms with custom mobile forms that function offline. Device Magic is the easiest way to automate paperwork and digitize inefficient processes with mobile forms automation. Read more about Device Magic

Google Forms  

2,777
Create custom forms for surveys & questionnaires
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information. Read more about Google Forms
Create custom forms for surveys & questionnaires
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information. Read more about Google Forms

Constant Contact  

1,262
Powerful tools, advice and support to market your business.
Constant Contact is an email marketing software that enables businesses of all sizes to create and send professional, mobile-optimized emails & drive engagement. Read more about Constant Contact
Powerful tools, advice and support to market your business.
Constant Contact is an email marketing software that enables businesses of all sizes to create and send professional, mobile-optimized emails & drive engagement. Read more about Constant Contact

Nicereply  

251
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Online customer satisfaction survey software, including CSAT, Net Promoter Score & Customer Effort Score. Read more about Nicereply

Zoho Survey  

232
Everything surveys—made simple and powerful.
Use Zoho to create unlimited online surveys & analyze the data collected. Design your own branching & logic, use multi-mode data collection, & generate reports. Read more about Zoho Survey
Everything surveys—made simple and powerful.
Use Zoho to create unlimited online surveys & analyze the data collected. Design your own branching & logic, use multi-mode data collection, & generate reports. Read more about Zoho Survey

SurveyGizmo  

258
Make Smarter Decisions with the Word's Best Survey Platform
SurveyGizmo is the World's Best Survey Platform that helps you make Smarter Decisions. Read more about SurveyGizmo
Make Smarter Decisions with the Word's Best Survey Platform
SurveyGizmo is the World's Best Survey Platform that helps you make Smarter Decisions. Read more about SurveyGizmo

AskNicely  

98
Collect real-time customer feedback using the NPS framework
AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely
Collect real-time customer feedback using the NPS framework
AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely

CheckMarket  

120
Cloud-based enterprise survey software solution
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results. Read more about CheckMarket
Cloud-based enterprise survey software solution
Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results. Read more about CheckMarket

SmartSurvey  

49
Online survey & questionnaire tool
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses to unlimited surveys. Read more about SmartSurvey
Online survey & questionnaire tool
SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses to unlimited surveys. Read more about SmartSurvey

MySurveyLab  

26
Survey software and questionnaire tool
Powerful surveys with real-time reports, integrations, multi-user and multi-language support. Read more about MySurveyLab
Survey software and questionnaire tool
Powerful surveys with real-time reports, integrations, multi-user and multi-language support. Read more about MySurveyLab

Poll Everywhere  

36
Poll and survey creation for audience/learner engagement
Poll Everywhere is a web-based audience response system that lets users, including event speakers, lecturers, teachers, and other presenters, embed interactive activities directly into their presentation. The audience can respond using a private response page, the Poll Everywhere app or via SMS. Read more about Poll Everywhere
Poll and survey creation for audience/learner engagement
Poll Everywhere is a web-based audience response system that lets users, including event speakers, lecturers, teachers, and other presenters, embed interactive activities directly into their presentation. The audience can respond using a private response page, the Poll Everywhere app or via SMS. Read more about Poll Everywhere

GoSpotCheck  

24
Retail Execution Management Software for Field Teams
GoSpotCheck enables mobile data collection and data analysis by building surveys and reports for your field team to complete on their mobile devices. Read more about GoSpotCheck
Retail Execution Management Software for Field Teams
GoSpotCheck enables mobile data collection and data analysis by building surveys and reports for your field team to complete on their mobile devices. Read more about GoSpotCheck

QuickSurveys  

17
Real-time insights for quick-turn, automated research
QuickSurveys is an end-to-end survey and consumer insights platform for quick-turn, automated research. The cloud-based platform offers features such as feedback collection, collaboration, audience targeting, custom survey creation, real-time reports, and more. Read more about QuickSurveys
Real-time insights for quick-turn, automated research
QuickSurveys is an end-to-end survey and consumer insights platform for quick-turn, automated research. The cloud-based platform offers features such as feedback collection, collaboration, audience targeting, custom survey creation, real-time reports, and more. Read more about QuickSurveys

Blue Enterprise Surveys  

7
Online survey & feedback collection tools
Implement Blue Surveys software to automate all feedback gathering initiatives and optimize employee and customer engagement. Read more about Blue Enterprise Surveys
Online survey & feedback collection tools
Implement Blue Surveys software to automate all feedback gathering initiatives and optimize employee and customer engagement. Read more about Blue Enterprise Surveys

Zonka Feedback  

5
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback
Multi-channel survey & feedback platform
Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts. Read more about Zonka Feedback

Omniconvert  

7
Conversion rate optimization platform
Omniconvert is a full-stack conversion optimization tool that includes A/B testing, surveys and web personalization features. Read more about Omniconvert
Conversion rate optimization platform
Omniconvert is a full-stack conversion optimization tool that includes A/B testing, surveys and web personalization features. Read more about Omniconvert

eBallot  

2
An online voting software and services provider
eBallot is a secure, online voting system and software platform. We also offer vote management services. Read more about eBallot
An online voting software and services provider
eBallot is a secure, online voting system and software platform. We also offer vote management services. Read more about eBallot

CheckPOS Performance  

1
Business intelligence for field force teams
CheckPOS Performance is a cloud-based platform for field forces that helps users to maintain team collaboration, analysis of metrics & real-time organization. It also aims to improve the strategic execution at the point of sale (POS) for various industries such as marketing, pharmaceuticals & more. Read more about CheckPOS Performance
Business intelligence for field force teams
CheckPOS Performance is a cloud-based platform for field forces that helps users to maintain team collaboration, analysis of metrics & real-time organization. It also aims to improve the strategic execution at the point of sale (POS) for various industries such as marketing, pharmaceuticals & more. Read more about CheckPOS Performance
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Avg. User review

Survey Category Leaders Q1 2019

GetApp's quarterly ranking showcases the leading 10-15 Survey apps based in the cloud. Each app is scored using five factors, worth 20 points each, for a total possible score out of 100. These factors include user reviews, integrations, mobile app availability, functionality, and security. Each app's score is independent of commercial interests and existing relationships that GetApp has with app vendors.

Scroll down for more details about inclusion criteria and scoring.

Score
ReviewsIntegrationsMobileFunctionalitySecurity
79
79
Reviews 20/20
Integrations 20/20
Mobile 19/20
Functionality 20/20
Security -/20
71
71
Reviews 10/20
Integrations 15/20
Mobile 19/20
Functionality 13/20
Security 14/20
70
70
Reviews 15/20
Integrations 18/20
Mobile 20/20
Functionality 17/20
Security -/20
61
61
Reviews 10/20
Integrations 20/20
Mobile 18/20
Functionality 13/20
Security -/20
56
56
Reviews 15/20
Integrations 19/20
Mobile 5/20
Functionality 17/20
Security -/20
55
55
Reviews 9/20
Integrations 17/20
Mobile 16/20
Functionality 13/20
Security -/20
54
54
Reviews 14/20
Integrations 5/20
Mobile 18/20
Functionality 17/20
Security -/20
52
52
Reviews 14/20
Integrations 5/20
Mobile 17/20
Functionality 16/20
Security -/20
51
51
Reviews 14/20
Integrations 8/20
Mobile 16/20
Functionality 13/20
Security -/20
49
49
Reviews 10/20
Integrations 8/20
Mobile 0/20
Functionality 14/20
Security 17/20
49
49
Reviews 13/20
Integrations 3/20
Mobile 19/20
Functionality 14/20
Security -/20
49
49
Reviews 12/20
Integrations 17/20
Mobile 4/20
Functionality 16/20
Security -/20
43
43
Reviews 14/20
Integrations 9/20
Mobile 4/20
Functionality 16/20
Security -/20
39
39
Reviews 15/20
Integrations 2/20
Mobile 4/20
Functionality 18/20
Security -/20
35
35
Reviews 8/20
Integrations 9/20
Mobile 4/20
Functionality 14/20
Security -/20

Who is the ranking for?

GetApp's Category Leader ranking is for business owners and decision makers looking for a comprehensive list of the leading cloud-based software products in the industry.

The ranking serves as a point of reference highlighting key factors that small businesses should look at when assessing a piece of software. These factors include user perception (reviews), compatibility (integrations and mobile compatibility), market presence (media presence), and security features (security).

How are the scores calculated?

An app's score is calculated using five unique data points, each scored out of 20, giving a total score out of 100. The ranking and scoring methodology ensure complete impartiality and independence from any relationships that GetApp has with app vendors.

User Reviews *

Review scores are calculated using reviews collected from GetApp and its sister sites, Software Advice and Capterra. Scores are calculated based on the total number, average rating, and recency of reviews.

The number of reviews and average user rating are scaled against the category average. A weighting is then applied to reward recency of user reviews: reviews written in the last 6 months score up to 10 points, those written between 6 and 12 months ago score up to 6 points, and those more than 12 months old score up to 4 points. These numbers are added together to give a total maximum score of 20.

Integrations

Integration scores factor in a number of variables. Up to 16 points are awarded based on the number of integrations an app has; the first 10 points are awarded based on the number of integrations relative to the category average, while 4 points are awarded based on the number of integrations relative to the leaders in the category. An additional 5 points is awarded for an integration with Zapier, a widely used software integration platform, while an extra point is given for having an open API. The total possible score for integrations is 20 points.

Mobile Platforms *

Mobile scores are calculated based on the availability of an iOS and Android app. 5 points are awarded for the presence of each app, with an additional 10 points being awarded for the number and average rating of reviews in both the App Store and Google Play. These review scores are calculated and scaled against the competition for a maximum of 5 points per platform and an overall maximum score of 20.

If there isn't a native iOS or Android app, the product's website is assessed using Google's PageSpeed Insights to measure mobile usability. The score is returned out of 100, then scaled to a score out of 5 for a maximum of 5 points.

Media Presence

Media presence is calculated using the number of Twitter followers and Facebook fans that an app has. The number of fans and followers are added together, and each app is scored based on this overall number, compared with others in the category. The first 15 points are awarded for the combined number of followers and fans scaled against the category average, while the final 5 points are awarded for the combined number of followers and fans scaled against the top leaders in the category. These two scores are added together for a total out of 20 points.

Security

Security scoring is calculated using answers from a vendor-completed survey. The questions in the survey are based on the Cloud Security Alliance self-assessment form as part of the Security, Trust & Assurance Registry. With 15 questions, each answer is assigned a point value based on vendor response, with additional points given for security certifications, for a maximum possible score of 20.

In the event of a tie, each data point is weighted for importance, with security taking precedent, followed by reviews, integrations, mobile apps, and media presence, respectively.

* All data points combining calculations for both ratings and reviews are calculated using a Bayesian estimate, which is a weighted average that includes the number of reviews and the rating of an app, benchmarked against others in the category.