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Jotform logo
4.6
1.8K

Powerful Forms Get It Done

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Jotform users   
avatar
avatar
+15
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Best of all, it allows you to integrate into most of the popular platforms seamlessly and it allows you to start small for free and grow big.
Due to jotform errors and their non-existent customer service I am now getting angry emails from customers threatening to cancel their subscriptions.
The improved back-end features, the reporting functions, and the integrations have really made me like this platform. The nonprofit discount and the overall affordability have been great.
It's expensive and you can only gather X amount of forms before being charged. The website is a bit dated.
The form creator is awesome. It made it SUPER easy to design a form with the fields I required my customers to fill out and let's them upload images when contacting me.
That it’s hard to read and fill out on mobile browsers because of the tendency to be cut off on the screen.
The amount of customizing that can be done with JotForm is simply amazing, even with the free account. I simply couldn't find the ability to use file upload in a free account other than JotForm.
There were no features that I felt were missing or could be improved. No aspects of JotForm were diffiult to use.
The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options.
Their customer support is very responsive and helpful in resolving any issues with software use.
They are always pleased with the quality, and the speed with which I am able to put the forms together for them.
It has a lot of great features, and allows nearly limitless customization options that really help your forms look professional. JotForm is one of my favorite pieces of business software.
My experience with Jotform is great. It has opened opportunities to my clients.
I really liked that you could use a template and delete areas you didn't need, while added areas that you did need. Super easy to use and really user-centered for easy form development.
Finally, the integrations with other platforms like Google Drive is simply fantastic.
It has overall been great. We haven't seen any concerns and it is secure.
Customer Service is also really friendly, supportive and able to solve my issues straight away.
Love that JotForm allows you to upload fairly large videos at an affordable price.
Google Forms logo
4.7
10.7K

Create custom forms for surveys & questionnaires

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Google Forms users   
avatar
avatar
avatar
+15
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
The ease of use, the ability to customize and best of all uniformity throughout the organization.
If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.
The first time I used it I accidentally made it so that answers were anonymous on my poll. But that was user error.
I love that there is the ability for other people to edit the forms as needed if given the capability. I recommend this software to anyone.
My Overall experience with google form is great. It helps me in survey within or outside the organization, found best solution to collect data in various form.
Ease of use and it's Free to use. Easy to deploy, it has been excellent for my needs and to collate the information gathered.
I loved all the details this software had. It is especially helpful that all the edits you make are saved automatically.
The ease of use is just great with this software. It also is great having everything tied into the google suite of tools.
The ability to create a list of questions to a large number of users and get organized real-time responses is huge advantage. The fact that it is so quick easy makes this tool so great to use.
M the price of having it was awesome and it’s very affordable to others that needs this product as is.
The abundance of models, the ease of use, the simple, sophisticated interface, and the low price are all things I love about this tool.
My experience with Google customer support is also very positive, as it was professional and helpful.
The things I like the most about the Google Forms software is that we can create surveys for our patients and employees. Thus allows us to improve our customer service.
Mailchimp logo
4.5
16.8K

Email and advertising marketing automation platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Mailchimp users   
avatar
+15
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
I've had a very positive experience. The help desk was able to respond to some of my questions pretty quickly, I like the functionality and my emails look good.
I have had instances where the emails sometimes end up in the spam folder or promotions folder, which can be annoying and needs to be figured out.
Mailchimp is very great software. I like how it's easy to interface, and how you can clean the data.
Mailchimp is used by many which means that spam filters are more likely to tag your emails as spam. I did not have any other problems with Mailchimp.
I like how Mailchimp keeps track of my audience and helps me categorize them for different types of emails. I also like being able to create appealing and interactive emails for my viewers.
For a company that's been around as long as Mailchimp has, it's crazy to me how bad the UX/UI is. It's just hard to use so much of the time.
The greatest benefit to using this program is the integration possibilities. It is compatible with a lot of the other software/programs we use so integration was seamless and saved time & money.
Very confusing, very difficult to figure out where to click , also when you input a wrong email address it blocks your whole process of sending emails to others.
Their dedication to improvement is a positive sign for the company. There is a reason that they are the industry standard.
Mailchimp is the best, I have learned about their features, and they are perfect especially for a beginning business or business with a small following. They make it really easy for you to use.
It was great - I love them and suggest them to all friends getting started, I wouldn't trust any other company for a product in this price range and offering.
The templates are great and quite efficient. It's really easy to set up a campaign and the option to make a landing page right there is awesome.
This software is great for social media, has advanced features with it and allows you to have a free trial with it. The email campaign is very straight forward and easy to use.
I like the ease of use of this software and how you send 2000 emails for free before you transfer to a paid membership. They are a great company and have been in business for years.
I love to use mailchimp for email marketing most especiallly when i want to generate lead. THEIR Landing page is superb.
Its broad feature set and ease of use are an amazing help to a new company just getting started. If you're not looking for custom integration or transactional emails, this product is one of the best.
It has been a good experience, would recommend specially if you are just starting creating your newsletters and want to practice before spending a significant amount of money on this type of software.
The easy to read interface and the ease of printing. The hospitality from customer service is great.
Typeform logo
4.7
832

An online form builder that lets you collect data with ease.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.4
Pros and Cons from Typeform users   
avatar
avatar
avatar
+15
Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.
It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.
In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.
I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.
If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.
Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.
It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.
I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.
This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.
I love how easy this product is to use, and how well it integrates with so many different platforms.
Typeform itself is great, simple and effective. But they want your money.
During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.
Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.
It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.
In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.
I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.
If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.
Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.
It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.
I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.
This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.
I love how easy this product is to use, and how well it integrates with so many different platforms.
Typeform itself is great, simple and effective. But they want your money.
During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.
Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.
So far this software has been amazing. I love the way the forms look and feel when you fill them out.
It doesn't save your ongoing work. If you leave the program, all the data will be lost and you will have to start all over again.
In my opinion, Typeform is the best form builder out there. It is so user friendly, interactive and fun, that it bursts my creativity too.
I used to use Typeform everyday for 2 years to design forms/questionnaires and analyze the results and I loved it. Insanely easy to use, great features and great pricing.
If you're trying to look modern and want to have a nice look and feel, Typeform is a big step up from Google forms. Also, if you are creating a survey or form for OTHERS to use, it is great.
Even if you’re new to a tool like this, you can get up and running fairly quickly. I also love the ability to create conversational forms that allow users to focus on a single question at a time.
It's SUPER easy to set up. And you get your first 3 forms for free, which is awesome.
I really like the look of the surveys and the templates they have available. I like the ease of use to build a survey.
This product does form building and management really well. They have focused on integrations and simplicity a great product well excuted a baby could use this software.
I love how easy this product is to use, and how well it integrates with so many different platforms.
Typeform itself is great, simple and effective. But they want your money.
During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19.
Wufoo logo
4.4
209

The Online Form Builder

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Wufoo users   
avatar
avatar
avatar
+15
I was always impressed with how friendly the help desk staff were. You can customize the template of your forms, you can set rules, set up payment integration.
Does not integrate with existing frameworks and drag and drop widgets on page content blocks so requires customization.
I really like Wufoo as opposed to some of the other survey options because it is super easy drag and drop type set up, very intuitive, I can add in a direction video, and it looks really good.
This platform is severely outdated--both in functionality and looks.
We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use.
Originally our content management system had a very weak form manager.
Absolutely brilliant, anytime my team has had an issue, it is early with in a professional way and solved promptly.
As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX.
I've been very happy using Wufoo for client websites, and clients have been happy too.
It was very easy to set up and use. I liked the different features already built into the program and the ease of reports that came out from the forms.
Overall this was a good, budget-friendly, starter solution when we needed it for online forms.
Wufoo has made the process very user friendly and provides lots of resources to use forms in the best way possible.
It is so easy to edit and update the surveys from week to week. I love this feature and it makes my work-life so much easier.
It's easy to distribute links to others and I love the nicely formatted response/reply emails I get as well.
I like that it provides an easy way to build forms that can be published and integrated with other software easily. It provided ways to expose forms in order to help us gather data quickly.
Pretty much anyone in our organization has been able to build their own forms without assistance and with relative ease.
The Wufoo online software functions so well that I've never had to contact technical support with a problem.
Good software overall, but the price is very expensive.
I was always impressed with how friendly the help desk staff were. You can customize the template of your forms, you can set rules, set up payment integration.
Does not integrate with existing frameworks and drag and drop widgets on page content blocks so requires customization.
I really like Wufoo as opposed to some of the other survey options because it is super easy drag and drop type set up, very intuitive, I can add in a direction video, and it looks really good.
This platform is severely outdated--both in functionality and looks.
We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use.
Originally our content management system had a very weak form manager.
Absolutely brilliant, anytime my team has had an issue, it is early with in a professional way and solved promptly.
As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX.
I've been very happy using Wufoo for client websites, and clients have been happy too.
It was very easy to set up and use. I liked the different features already built into the program and the ease of reports that came out from the forms.
Overall this was a good, budget-friendly, starter solution when we needed it for online forms.
Wufoo has made the process very user friendly and provides lots of resources to use forms in the best way possible.
It is so easy to edit and update the surveys from week to week. I love this feature and it makes my work-life so much easier.
It's easy to distribute links to others and I love the nicely formatted response/reply emails I get as well.
I like that it provides an easy way to build forms that can be published and integrated with other software easily. It provided ways to expose forms in order to help us gather data quickly.
Pretty much anyone in our organization has been able to build their own forms without assistance and with relative ease.
The Wufoo online software functions so well that I've never had to contact technical support with a problem.
Good software overall, but the price is very expensive.
I was always impressed with how friendly the help desk staff were. You can customize the template of your forms, you can set rules, set up payment integration.
Does not integrate with existing frameworks and drag and drop widgets on page content blocks so requires customization.
I really like Wufoo as opposed to some of the other survey options because it is super easy drag and drop type set up, very intuitive, I can add in a direction video, and it looks really good.
This platform is severely outdated--both in functionality and looks.
We use it for our donation portal and we have integrated it to stripe and our donors have found the platform super easy to use.
Originally our content management system had a very weak form manager.
Absolutely brilliant, anytime my team has had an issue, it is early with in a professional way and solved promptly.
As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX.
I've been very happy using Wufoo for client websites, and clients have been happy too.
It was very easy to set up and use. I liked the different features already built into the program and the ease of reports that came out from the forms.
Overall this was a good, budget-friendly, starter solution when we needed it for online forms.
Wufoo has made the process very user friendly and provides lots of resources to use forms in the best way possible.
It is so easy to edit and update the surveys from week to week. I love this feature and it makes my work-life so much easier.
It's easy to distribute links to others and I love the nicely formatted response/reply emails I get as well.
I like that it provides an easy way to build forms that can be published and integrated with other software easily. It provided ways to expose forms in order to help us gather data quickly.
Pretty much anyone in our organization has been able to build their own forms without assistance and with relative ease.
The Wufoo online software functions so well that I've never had to contact technical support with a problem.
Good software overall, but the price is very expensive.
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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    4.1
    Features
    4.1
    Customer support
    3.7
Pros and Cons from Formstack Forms users   
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+15
Loved working with Formstack. Excellent customer service and help response times too - which made solving the few issues we had very pain free.
We didn't have any paper-based issues with Formstack. Formatting the look of the forms themselves was a bit of a pain sometimes with limited options available in the interface.
What I like most about formstack is the ease of use and user friendly qualities that it offers.
Sometimes the formstack entry gets submitted twice. This happens more frequently than you’d expect, resulting in the customer being charged twice and our organization having to refund them.