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Ticketing Software with Concessions Management

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AudienceView logo
4.6
40

Live event ticketing, simply better

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.7
Pros and Cons from AudienceView users   
+15
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.
As a small niche music organisation our contact list is everything to our business. So I would describe this as a nightmare that threatens the life of our musical organization.
I am thrilled with the OvationTix experience and look forward to the upgrades that will make it an even more rewarding tool for the work required of a small non-profit.
Very professional, very courteous, never left me hanging when I had a question but always got back to me within a business day. Reliable, excellent service.
It's built for my industry, instead of being a generic piece of software with performance and development laid on top of it. Clear, easy reports that you can save and/or automate.
The software is super easy to use and, for the most part, logically/intuitively organized.
I like that you're able to export data. I also like that we receive updates on the changes and that they have "forums" to participate in on line.
We can track all of our revenue streams and compare our sales on a daily, weekly, monthly and yearly basis. We have been very pleased with the customer support as well.
For an organization our size with a lot of users who need different things from the software, it's a very good system.
The software is easy to use and if you're not familiar with it, easy to figure out.
Right size, right price, excellent customer service.
Both pieces of information together, results in effective reporting. Integration with online, phone and in-person ticket purchasing and donor development.
ThunderTix logo
4.8
251

Ticketing software for the performing arts

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.9
Pros and Cons from ThunderTix users   
+15
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
We love working with ThunderTix. ThunderTix has an amazing support system in place.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.
It is also very user friendly. We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.
For example, we can't offer a percent off the entire transaction, without manually discounting the purchase. Also, I am frustrated that I can't just call someone who knows the software well.
Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.
I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services.
The software is really easy to set up and has gotten us to think about our event in other ways to include other features. The customer support is very helpful, timely, patient and friendly.
It seems very user friendly and has a lot of features for the price. Customer service is excellent.
The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.
We also liked their pricing structure that allows you to move to a maintenance status for "off times. Lastly, we found that the integration with our current STRIPE account was seamless.
Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion.
Excellent Customer Service. Easy to integrate into your website.
I like to say that ThunderTix is the "Goldilocks" of ticketing software for us... not too big, not too small, but juuusst right.
It is as though we are building the software together. You can tell the people behind the program truly care about it and about our business.
Purplepass Ticketing logo
4.9
224

COVID19 Ready - Contactless ticketing and live streaming

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.8
    Features
    4.7
    Customer support
    5.0
Pros and Cons from Purplepass Ticketing users   
+15
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
Some of the features are a bit confusing to get a handle on.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Best and very reliable solution for ticketing. Easy to set up and very good integration.
Event day promotional ticket sales on tablet can be confusing.
Overall Purple Pass offered the complete solution for our event needs and provided data that we will use to improve on sales and increase success. Purple Pass was a win for iHeart.
After using two other ticketing services, there is no comparison.
If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.
Good experience and would recommend this software to anyone. What made this really stand out was outstanding customer service by Brandon Foy and Gabriel Afana from PurplePass.
Purplepass has been stellar. Our organization has had changing needs and Purplepass has been responsive and innovative in helping us find solutions as we grow our events.
The handy-dandy scanner to input ticket serial numbers when preparing for the event was great too. This product was cost effective for my organization and PurplePass's customer service was top notch.
Best Ticketing System in the market. User friendly, great marketing tools, up to date technology.
Purplepass worked with us over several weeks to help integrate their API with our custom application. They were extremely responsive and helpful throughout this process.
Great customer support and easy navigation portal. The help from PurplePass for you is there 24/7, always answer my call and emails.
It's easy to use, has a lot of features, is reasonably priced, and the customer service representatives are polite and helpful.
Very user friendly, easy for anyone to scan tickets and there is less hassle with ticket taking.
Overall, we love the Purplepass ticketing box office.
Ticket Tailor logo
4.9
447

Event ticketing for events of all sizes. Low fees. No fuss.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.8
    Features
    4.7
    Customer support
    4.8
Pros and Cons from Ticket Tailor users   
avatar
avatar
+15
Super easy to use and the customer support team are always super prompt, friendly and incredibly helpful.
Now the broadcast feature has been introduced that has added the missing communication link.
I was super excited about how easy it was to set up an event. And the user friendly website.
I did miss the button that allowed for multiple events of the same nature initially.
I like Ticket tailor a lot, i was recommended it originally, i have subsequently recommended it too. It makes selling tickets easy, and i like that.
The check in mobile app on tazotik is clunky and can fail.
They are responsive and answer your queries in a fast and timely manner. Their pricing is also competitive and makes it an excellent platform for events which do not require a too complex set-up.
It is not a recognized as Eventbrite. But Eventbrite is very difficult to use.
I also love the custom questions that buyers need to fill out. It really is a great product at a great price.
Overall our experience has been great. It is a great product for the price and would highly recommend to others looking for this type of service.
I know who is attending an online talk and how they paid me. I am very grateful this service was recommended to me.
I love the ease of use with this platform. Very easy to set up and integrate.
It's an excellent product. A lot of thought has been put into it to make it both versatile and user friendly.
Ticket tailor was the perfect choice for seating for our event. The integration was seamless and with realtime ticket tracking, I could adjust my advertising to meet our attendance requirement.
Ease of creating a ticket & capturing purchases. Free until end of 2020 was great.
Brilliant ticketing system. Works really well for our PTA events and it's been well-received by our school community who find it convenient and easy to use.
I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.
Great features including door list generation and a broadcast email ability to contact event participants.
Super easy to use and the customer support team are always super prompt, friendly and incredibly helpful.
Now the broadcast feature has been introduced that has added the missing communication link.
I was super excited about how easy it was to set up an event. And the user friendly website.
I did miss the button that allowed for multiple events of the same nature initially.
I like Ticket tailor a lot, i was recommended it originally, i have subsequently recommended it too. It makes selling tickets easy, and i like that.
The check in mobile app on tazotik is clunky and can fail.
They are responsive and answer your queries in a fast and timely manner. Their pricing is also competitive and makes it an excellent platform for events which do not require a too complex set-up.
It is not a recognized as Eventbrite. But Eventbrite is very difficult to use.
I also love the custom questions that buyers need to fill out. It really is a great product at a great price.
Overall our experience has been great. It is a great product for the price and would highly recommend to others looking for this type of service.
I know who is attending an online talk and how they paid me. I am very grateful this service was recommended to me.
I love the ease of use with this platform. Very easy to set up and integrate.
It's an excellent product. A lot of thought has been put into it to make it both versatile and user friendly.
Ticket tailor was the perfect choice for seating for our event. The integration was seamless and with realtime ticket tracking, I could adjust my advertising to meet our attendance requirement.
Ease of creating a ticket & capturing purchases. Free until end of 2020 was great.
Brilliant ticketing system. Works really well for our PTA events and it's been well-received by our school community who find it convenient and easy to use.
I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.
Great features including door list generation and a broadcast email ability to contact event participants.
Super easy to use and the customer support team are always super prompt, friendly and incredibly helpful.
Now the broadcast feature has been introduced that has added the missing communication link.
I was super excited about how easy it was to set up an event. And the user friendly website.
I did miss the button that allowed for multiple events of the same nature initially.
I like Ticket tailor a lot, i was recommended it originally, i have subsequently recommended it too. It makes selling tickets easy, and i like that.
The check in mobile app on tazotik is clunky and can fail.
They are responsive and answer your queries in a fast and timely manner. Their pricing is also competitive and makes it an excellent platform for events which do not require a too complex set-up.
It is not a recognized as Eventbrite. But Eventbrite is very difficult to use.
I also love the custom questions that buyers need to fill out. It really is a great product at a great price.
Overall our experience has been great. It is a great product for the price and would highly recommend to others looking for this type of service.
I know who is attending an online talk and how they paid me. I am very grateful this service was recommended to me.
I love the ease of use with this platform. Very easy to set up and integrate.
It's an excellent product. A lot of thought has been put into it to make it both versatile and user friendly.
Ticket tailor was the perfect choice for seating for our event. The integration was seamless and with realtime ticket tracking, I could adjust my advertising to meet our attendance requirement.
Ease of creating a ticket & capturing purchases. Free until end of 2020 was great.
Brilliant ticketing system. Works really well for our PTA events and it's been well-received by our school community who find it convenient and easy to use.
I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.
Great features including door list generation and a broadcast email ability to contact event participants.
Afton Tickets logo
4.9
49

Best online & in-person ticketing + virtual events platform.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.9
    Ease of use
    4.9
    Features
    4.8
    Customer support
    5.0
Pros and Cons from Afton Tickets users   
avatar
+15
Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing.
This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing.
This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything.
Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing.
This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites.
Excellent, their staff are great, responsive and even worked through some unique situations we wanted to try and made them happen. Couldn't have done that with our previous system.
The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.
They explain the program in detail, are not afraid of special requests, they are very responsive, their on-site staff and equipment are top notch and follow-up reporting and settlement are excellent.
Integration with Zoom, Google Meet, Microsoft Teams, etc. is missing.
However, any of our venue promotions easily integrate with Afton's solution, and the fees are more than reasonable. Good deal overall, good value proposition.
We are so happy we chose Afton for our ticketing needs and believe they are going to be a big part of Earp's Ordinary's success.
Easy to use on the front end for the customer, and a robust back end full of data and details. Super flexible - can change ticketing on the fly during an active event.
I really appreciate working with a company that is invested in our shared success, will definitely continue to work with them.
I appreciated their attention to our feedback as a client and that they are continually improving the product.
This product provided an end-to-end solution for our streaming events, it was easy to use and set up and level of support and customer service was excellent.
The software is so easy to use and integrate with, but the team at Afton are really great to work with. They take a partnership approach to the service and guidance they provide.
Excellent ticketing solution that includes options for other features.
Afton allows events to get a excellent ticketing experience that’s custom to their needs at a fair price which is hard to find in the ticketing industry.
Customer support and ease-of-use. My team enjoyed the platform as well.
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4.7
48

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.5
    Features
    4.6
    Customer support
    4.9
Pros and Cons from accesso ShoWare users   
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+15
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.
This software has left nothing and is continuously being enhanced. Our website integration was as smooth as we could have ever imagined and the affordability is appreciated.
We were the very first customer of ShoWare so we have seen the product/software grow since 2004. The ease of use has reached a wonderful level.
As with most systems, the inability to change the delivery method on a completed order and not being able to do a partial refund seamlessly can be a bit of a burden.
We have been pleased with the great customer service accesso ShoWare has provided us over the years. They have gone above and beyond to accommodate our requests and continue to improve.
The concert tickets are also sold on the system but customers get confused by the basket.
A terrific system, affordable, effective, and always current with new features added regularly like Facebook sales or mobile ticketing site.
Struggle to find much bad to say - Some changes more difficult than others to manage.
The ease in navigating the site and especially the ability from them to select their own seats online 24/7 is what I hear about the most. My true appreciation is for their technical support.
We have been using accesso ShoWare for over 8 years and have yet to run into any major obstacles.
Their ability to think outside the box and build custom solutions for my facility has been amazing.
Accesso ShoWare is an excellent organization. They have built a full-featured ticketing solution which they continue to enhance, thereby staying on top of the latest technologies.
We our very pleased with the software and appreciate the team at accesso ShoWare.
ShoWare is a reliable tool to track ticket sales and manage our box office. It seems to be improving and we've received compliments on it from our patrons.
Sometimes we don't even know of an issue, and it's already remedied, and we are made aware ASAP. They take wonderful care of us and listen to all of our questions and ideas.
Overall a great value and a worthy investment for venues of any size.
The software is easy to use for the patron which is most important. I'm a quick learner so it was easy to learn to system and for me to train volunteers and other members of our team.
Ease of use once learned. The many features that have the ability to drive revenue.
It is so easy to train new employees on the system. As upgrades are added they have usually been easy to understand and easy to integrate into our daily use.