Acobot Features

Acobot

Self-learning conversational AI for lead nurture on websites

4.9/5 (31 reviews)

Competitor Feature Comparison

AI/Machine Learning
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Application Management
Authentication
Automated Scheduling
CRM
Canned Responses
Cataloging/Categorization
Channel Management
Chat Transcript
Chat/Messaging
Chatbot
Code-free Development
Contextual Guidance
Conversion Rate Optimization
Customer History
Customizable Branding
Data Security
Email Management
Email Marketing
Engagement Tracking
Event Triggered Actions
Feedback Management
File Transfer
For Sales Teams/Organizations
For eCommerce
Geotargeting
Intent Recognition
Inventory Management
Knowledge Base Management
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Notifications
Lead Nurturing
Lead Qualification
Live Chat
Machine Learning
Mobile Access
Mobile App
Mobile Commerce
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency
Natural Language Processing
Offline Access
Offline Form
Order Management
Personalization
Pre-Configured Bot
Proactive Chat
Process/Workflow Automation
Promotions Management
Queue Management
Real Time Analytics
Real Time Monitoring
Real-time Consumer-facing Chat
Reporting & Statistics
Returns Management
Screen Sharing
Search/Filter
Self Service Portal
Self-Learning
Shipping Management
Shopping Cart
Social Commerce
Social Media Integration
Speech Synthesis
Support Ticket Management
Surveys & Feedback
Tagging
Templates
Third Party Integrations
Transfers/Routing
Virtual Assistant
Virtual Personal Assistant (VPA)
Visitor Management
Visitor Tracking
Visual Analytics
Website Integration
Website Management
Website Visitor Tracking
Widgets
eCommerce Management
Learn moreCompare App
AI/Machine Learning
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Application Management
Authentication
Automated Scheduling
CRM
Canned Responses
Cataloging/Categorization
Channel Management
Chat Transcript
Chat/Messaging
Chatbot
Code-free Development
Contextual Guidance
Conversion Rate Optimization
Customer History
Customizable Branding
Data Security
Email Management
Email Marketing
Engagement Tracking
Event Triggered Actions
Feedback Management
File Transfer
For Sales Teams/Organizations
For eCommerce
Geotargeting
Intent Recognition
Inventory Management
Knowledge Base Management
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Notifications
Lead Nurturing
Lead Qualification
Live Chat
Machine Learning
Mobile Access
Mobile App
Mobile Commerce
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency
Natural Language Processing
Offline Access
Offline Form
Order Management
Personalization
Pre-Configured Bot
Proactive Chat
Process/Workflow Automation
Promotions Management
Queue Management
Real Time Analytics
Real Time Monitoring
Real-time Consumer-facing Chat
Reporting & Statistics
Returns Management
Screen Sharing
Search/Filter
Self Service Portal
Self-Learning
Shipping Management
Shopping Cart
Social Commerce
Social Media Integration
Speech Synthesis
Support Ticket Management
Surveys & Feedback
Tagging
Templates
Third Party Integrations
Transfers/Routing
Virtual Assistant
Virtual Personal Assistant (VPA)
Visitor Management
Visitor Tracking
Visual Analytics
Website Integration
Website Management
Website Visitor Tracking
Widgets
eCommerce Management
Visit WebsiteCompare App
AI/Machine Learning
API
Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Application Management
Authentication
Automated Scheduling
CRM
Canned Responses
Cataloging/Categorization
Channel Management
Chat Transcript
Chat/Messaging
Chatbot
Code-free Development
Contextual Guidance
Conversion Rate Optimization
Customer History
Customizable Branding
Data Security
Email Management
Email Marketing
Engagement Tracking
Event Triggered Actions
Feedback Management
File Transfer
For Sales Teams/Organizations
For eCommerce
Geotargeting
Intent Recognition
Inventory Management
Knowledge Base Management
Lead Capture
Lead Distribution
Lead Engagement
Lead Generation
Lead Notifications
Lead Nurturing
Lead Qualification
Live Chat
Machine Learning
Mobile Access
Mobile App
Mobile Commerce
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency
Natural Language Processing
Offline Access
Offline Form
Order Management
Personalization
Pre-Configured Bot
Proactive Chat
Process/Workflow Automation
Promotions Management
Queue Management
Real Time Analytics
Real Time Monitoring
Real-time Consumer-facing Chat
Reporting & Statistics
Returns Management
Screen Sharing
Search/Filter
Self Service Portal
Self-Learning
Shipping Management
Shopping Cart
Social Commerce
Social Media Integration
Speech Synthesis
Support Ticket Management
Surveys & Feedback
Tagging
Templates
Third Party Integrations
Transfers/Routing
Virtual Assistant
Virtual Personal Assistant (VPA)
Visitor Management
Visitor Tracking
Visual Analytics
Website Integration
Website Management
Website Visitor Tracking
Widgets
eCommerce Management
Visit WebsiteCompare App

Acobot Feature Reviews

24 reviewers had the following to say about Acobot's features:

Mohammad Z.

Excellent chat bot

2018-10-19

I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support.

Pros

This is amazing feature

Cons

Some of my clients face a slow in respond time for the chat bot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sridhar P.

Perfect Support Agent and List Builder

2019-10-29

Interacting with site visitors and collecting emails every day.

Pros

Acobot is interacting with my site visitors just like how a human chat assistant works.

Cons

So far did not find any. It need to find one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for the positive review. We're happy to know you like Acobot! We're always here if you have any questions or requests. Be sales with you!

Read more
Ankit B.

Acobot

2019-07-26

It was great. I have seen the bot evolve since last two years and it really great what the Acobot team is doing. Great job!

Pros

Doesn't require any coding skills. The knowledge db is built automatically, and page redirect happen s automatically on the site.

Cons

Could be cheaper, and apply to more website types and maybe even mobile apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for the feedback! We're striving to provide better service at more affordable prices. As we continuously improve the algorithm and system, we'll be able to offer better prices finally. Thank you for the continuous support!

Read more
Terry L.

Outstanding system with brilliant customer service

2018-11-01

Our enquiries are now responded to in real time at any time.

Pros

The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Cons

The option to add additional languges, however, I understand these are already under development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyla G.

Easy & Effective AI Chatbot

2018-11-10

Online reports and logs make it easy for you or your team to stay on top of what Acobot is up to.

Pros

Easy, affordable AI chatbot that is perfectly suited for growing businesses without the ability to hire a round the clock customer service team.

Cons

Currently only available in English, and the free plan does mask leads.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Easiest Wordpress Plugin Ever

2018-11-13

Really terrific development team and customer service

Pros

We are optimizing our new website to work with this chatbot. Will report on our progress as our experience evolves.

Cons

Probably the only downside is understanding clearly yet how to optimize the tool. It does a great job but if your website is not clear enough the chatbot can only work with what you give it. We are simplifying and recreating our site so I'm sure Acobot is going to get alot smarter in the near future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pavan P.

Simple and Effective

2018-12-05

Pros

It is super easy to set up and requires minimal effort to get started and start answering customer queries.

Cons

Some integrations and APIs would help. But I am sure the team is working on them and they'll be available soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cecelia S.

Excellent Chatbot/Virtual Assistant

2020-06-23

Their customer support is excellent.

Pros

Easy to use, excellent product, easy to integrate into websites or use with Shopify.

Cons

Customer service was excellent when we found a few things we needed to understand with the AI scripts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lon S.

Acobot Makes You Money

2019-01-09

Now, they either get the information they are looking for or I get their email address so I can help them and convert them into new customers.

Pros

The chatbot continually asked for email so you can capture the lead.

Cons

The main web dashboard needs some work, but you only use it when setting up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
AJ S.

Acobot - convert visitors to customers.

2019-05-17

The idea is to increase form conversions on our website. Acobot was recently installed on the site to achieve this goal. The Share Gems team is still tracking how effective Acobot is in helping us achieve this goal.

Pros

Great customer support and varied chatbot features - enough to deserve an install.

Cons

There's a bit of a hassle in integrating with Wix premium.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lucy W.

An amazing bot

2018-10-31

Pros

The chatbot automatically answers user questions based on the website.

Cons

Acobot would be perfect if it supports languages other than English.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug M.

Outstanding Product and Great Customer Service

2018-11-08

He even responded to my email, which is rare these days.

Pros

Leaning my website and being able to get more business and help my customers.

Cons

There was nothing I found bad about their products and services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Petra R.

Acobot active on my website . . . feedback

2019-06-21

That there is someone, or something active on my website. Also, able to answer questions and providing answers (hopefully).

Pros

To acknowledge a potential customer and if needing further help? For a customer, browsing the website for information &/or to make contact with the owner?

Cons

Not much to report at present

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1-10 employees)

Using Acobot for my project

2019-01-08

Customer support was awesome, they guided me through the grey areas. the online documentation may need some more elaborate pictures especially for first time users.

Pros

Acobot afforded me the space to automate my online support. It was very fast understanding of my business and gave good answers that suited client searches within acobot ai

Cons

There wasnt much flexibility to choose the Icon representing the bot

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for the frank review. Currently the following options are available for the AI avatar: stock images and custom image. For custom image, you can either upload it to Acobot server or host it yourself. If you have questions about custom avatar, feel free to let us know. We would like to help you with it, at no extra cost. Thank you again!

Read more
Harendra G.

Awesome Software

2019-07-24

This is a nice tool we are using, Most of the chatbot provides the simple answer and when you update the information you need to update the chatbot also but Acobot read all the information exist on the website and collect the information automatically.

Pros

Help the customer to find information and save time. Make search very easy.

Cons

Sometimes the icon show over complete moble screen and user not able to find the close button.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for pointing out the usability issue with mobile edition. We've make an improvement based on your feedback. The new design ensures the uses can easily open or close chat widget on mobile devices and thus improve the usability greatly. Please test it and let us know if it works as expected. Thank you again!

Read more
Rakesh S.

Automate Support And Cut Costs: Review Of Acobot

2012-06-15

Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates!

Pros

Great tool to automate common support functions

Cons

Might be a great idea to make it available in multiple languages

Source: GetApp
Helpful?   Yes   No
Read more
Joachim K.

Must have

2019-02-06

Pros

Absolute no brainer, saves time, saves effort.

Cons

nothing really, avatars should maybe be more customisable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for the feedback! We've just improved the navigation so the custom avatar feature can be found easily as below. 1) Choose "UI" - "Widget" from the main menu. 2) Click the cog icon to expand the dropdown menu and then choose "Custom avatar". You can then upload your own avatar or specify URL for it. Feel free to contact us if you need any assistance in preparing your custom avatar.

Read more
Umair B.

Best Platform to Increase your E-commerce Business

2020-12-31

I have a very professional experience with Acobot, because I have improved my email marketing through this platform.

Pros

Acobot is the best platform that grow your E-commerce business in a professional way. Acobot will engage the visitors of your business website and will turn them into buying customers. You can increase the views of your product page.

Cons

All features of Acobot are extraordinary professional and incredible without any kind of cons. I never faced any kind of issue during the use of this platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lon S.

The Acobot WordPress Sales Chatbot

2019-07-23

GREAT! My experience was So amazing, I actually wrote a book about my experience with Acobot called "A.I. Chatbot, Unexpected Positive Consequences" which hit #1 on Amazon in three categories for more than a week! Thank you Acobot!

Pros

Within the first day I saw it helping my customers, closing sales, and capturing email addresses.

Cons

I honestly don't have any dislikes. At first, the web site was difficult to navigate, but since then, they have improved it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Oren H.

You can use it in every way

2021-04-20

In conclusion I really like working with the software and would recommend to anyone who cares if graphics or forms to use it

Pros

If there are text corrections or a change in the image, it is not a problem to do the correction in acrobat, which saves time by switching to another software.

Cons

Basically there are no things I do not like about the software. There are a variety of options that can be made in the software. The only thing that bothers me is that it is not possible for the software to automatically select according to the region the color profiles that correspond to the same geographical area, including the millimeter or inch dimensions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex D.

Great Tool

2019-05-10

Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.

Pros

Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us.

Cons

Would love to have control of when the voice gets activated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!

Read more
Mrityunjay S.

Great for all Sort of businesses

2019-09-24

Pros

Easy to use Engage perfectly with visitors Delivers what it says

Cons

Less Voice options No realistic widget option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
BIDYA SAGAR B.

Very Good

2019-07-31

So far good.

Pros

I can see this is working better on my website. Easy to installed.

Cons

Can have bit smaller bot icon -too big for use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for the review! We will review the size of chatbot avatar on various screens. Basically we'll make it adaptive to screen so it looks nice on all devices. Thank you again!

Read more
Parna S.

Acobot Review

2019-05-29

It was good and helpful.

Pros

It helps the visitors of your site get directed towards what they are seeking hence it gives them a good experience. It's easy to use and the features are also good.

Cons

I did not find many cons however with more R&D may be the product could be made more interesting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Acobot


Thank you for the suggestions. We'll work hard to make Acobot not only valuable but also interesting!

Read more