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Acobot Logo

Acobot

4.9
(31)

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Self-learning conversational AI for lead nurture on websites

(9)

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Acobot Features

Features Summary

Functionality

4.8

/5

31

Total features

54

13 categories

Acobot features

AI/Machine Learning
API
Alerts/Notifications
CRM
Cataloging/Categorization
Channel Management
Chat/Messaging
Chatbot

Common features of Customer Engagement software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
CRM
Campaign Management
Churn Management

Price starts from

9

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

31

Price starts from

9

/user

Per month

learn more

Total Features

54

Unique features

  • Contextual Guidance

  • Multi-Channel Marketing

  • Process/Workflow Automation

  • Returns Management

Functionality

4.4

/5

3.8K

Price starts from

55

/user

Per month

visit website

Total Features

182

Features in Common

16

Unique features

  • Outbound Call Center

  • Customizable Branding

  • Email Tracking

  • Text to Speech

Functionality

4.5

/5

2.1K

Price starts from

14

/user

Per month

visit website

Total Features

158

Features in Common

19

Unique features

  • Recurring Issues

  • Email Alerts

  • Interactive Content

  • Prioritization

Common Acobot comparisons

Reviewers who mentioned features said:

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Terry L.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding system with brilliant customer service

Reviewed 5 years ago

Our enquiries are now responded to in real time at any time. As we changed our system or our website Acobot changed with us. We seemed to help new users better than previously.

Pros

The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Cons

The option to add additional languges, however, I understand these are already under development.

OH
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Oren H.

Design, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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You can use it in every way

Reviewed 3 years ago

In conclusion I really like working with the software and would recommend to anyone who cares if graphics or forms to use it

Pros

I like to use Acrobat mainly for graphic works to send customers proofreading for products . they can see the product and sign the work certificate easily and efficiently. If there are text corrections or a change in the image, it is not a problem to do the correction in acrobat, which saves time by switching to another software.

Cons

Basically there are no things I do not like about the software. There are a variety of options that can be made in the software. The only thing that bothers me is that it is not possible for the software to automatically select according to the region the color profiles that correspond to the same geographical area, including the millimeter or inch dimensions.

AD
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Alex D.

Research, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool

Reviewed 5 years ago

Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.

Pros

We like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.

Cons

Would love to have control of when the voice gets activated.

Vendor response

Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!

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Lon S.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acobot Makes You Money

Reviewed 5 years ago

Many customers and prospects came to my site before Acobot and left frustrated because they couldn't find something. I had no idea! Now, they either get the information they are looking for or I get their email address so I can help them and convert them into new customers. Acobot is worth every cent. It pays for itself everyday!

Pros

It was very easy to install. The chatbot actually indexes your entire site to provide custom responses and links to pages and files. You can easily customize the chatbot icon. You get a complete transcript of every chatbot conversation. The chatbot continually asked for email so you can capture the lead. Acobot turns frustrated prospects into happy customers!

Cons

The main web dashboard needs some work, but you only use it when setting up.

JM
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John M.

Consumer Goods, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing chat bot

Reviewed 5 years ago

we need to manually attend less user questions.

Pros

It worked more than what we expected. it's ability to select particular product as per user instruction is amazing

Cons

The little problem we felt is not able to feed some custom data. like in our case shipping cost to particular country etc...

Vendor response

Glad to know you're happy with the chatbot! As for the problem you mentioned, you can teach Aco to answer any questions by one of the following method. 1) Add the question/answer to a web page, typically your FAQ page. 2) Add the question/answer using FAQ feature included with your Acobot account. One more thing, we've published a new edition of Acobot, Virtual Shop Assistant for WooCommerce, since you've added Aco to your beautiful online store. I recommend you upgrade to it for even better performance. Thank you for your continuous support! We're here if you need help with upgrading.

AS
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AJ S.

Financial Services, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acobot - convert visitors to customers.

Reviewed 5 years ago

The idea is to increase form conversions on our website. Acobot was recently installed on the site to achieve this goal. The Share Gems team is still tracking how effective Acobot is in helping us achieve this goal.

Pros

Great customer support and varied chatbot features - enough to deserve an install.

Cons

There's not much to not like. There's a bit of a hassle in integrating with Wix premium. However, the technical team is very responsive and quick to help with any integration support.

JK
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Joachim K.

Online Media, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must have

Reviewed 5 years ago
Pros

Absolute no brainer, saves time, saves effort.

Cons

nothing really, avatars should maybe be more customisable

Vendor response

Thank you for the feedback! We've just improved the navigation so the custom avatar feature can be found easily as below. 1) Choose "UI" - "Widget" from the main menu. 2) Click the cog icon to expand the dropdown menu and then choose "Custom avatar". You can then upload your own avatar or specify URL for it. Feel free to contact us if you need any assistance in preparing your custom avatar.

SP
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Sridhar P.

Information Technology and Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Perfect Support Agent and List Builder

Reviewed 4 years ago

Acobot is performing much better than my expectations. Interacting with site visitors and collecting emails every day.

Pros

Acobot is interacting with my site visitors just like how a human chat assistant works. Collecting emails almost every day.

Cons

So far did not find any. It need to find one.

Vendor response

Thank you for the positive review. We're happy to know you like Acobot! We're always here if you have any questions or requests. Be sales with you!

AR
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Verified reviewer

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using Acobot for my project

Reviewed 5 years ago

Customer support was awesome, they guided me through the grey areas. the online documentation may need some more elaborate pictures especially for first time users.

Pros

Acobot afforded me the space to automate my online support. It was very fast understanding of my business and gave good answers that suited client searches within acobot ai

Cons

There wasnt much flexibility to choose the Icon representing the bot

Vendor response

Thank you for the frank review. Currently the following options are available for the AI avatar: stock images and custom image. For custom image, you can either upload it to Acobot server or host it yourself. If you have questions about custom avatar, feel free to let us know. We would like to help you with it, at no extra cost. Thank you again!

HG
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Harendra G.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Awesome Software

Reviewed 5 years ago

This is a nice tool we are using, Most of the chatbot provides the simple answer and when you update the information you need to update the chatbot also but Acobot read all the information exist on the website and collect the information automatically.

Pros

Help the customer to find information and save time. Make search very easy.

Cons

Sometimes the icon show over complete moble screen and user not able to find the close button.

Vendor response

Thank you for pointing out the usability issue with mobile edition. We've make an improvement based on your feedback. The new design ensures the uses can easily open or close chat widget on mobile devices and thus improve the usability greatly. Please test it and let us know if it works as expected. Thank you again!

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Mohammad Z.

Computer Software, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent chat bot

Reviewed 6 years ago

I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support. Keep up the good work.

Pros

That it will navigate the user to required page. This is amazing feature

Cons

Some of my clients face a slow in respond time for the chat bot.

PP
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Pavan P.

E-Learning, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple and Effective

Reviewed 5 years ago
Pros

It is super easy to set up and requires minimal effort to get started and start answering customer queries.

Cons

Some integrations and APIs would help. But I am sure the team is working on them and they'll be available soon.

PR
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Petra R.

Marketing and Advertising, self-employed

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Acobot active on my website . . . feedback

Reviewed 5 years ago

That there is someone, or something active on my website. Also, able to answer questions and providing answers (hopefully).

Pros

To acknowledge a potential customer and if needing further help? For a customer, browsing the website for information &/or to make contact with the owner?

Cons

Having it only activated in the last 3 days, I haven't had use of its full potential. Will be looking forward to see all its capabilities (if possible). At the moment, it is only activated on one of my websites. May pursue having this activated on a few more down the track. So the cons? Not much to report at present